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QUEEN NAILS

312 MONTREAL RD OTTAWA ON K1L 6B5 · Personal Services

Inspection summary

QUEEN NAILS has been inspected 3 times by Ottawa Public Health since November 22, 2024. The most recent inspection, on July 13, 2026, recorded 9 infractions.

2 of 3 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 9 infractions recorded. The higher-risk findings here relate to: Food source, labelling and allergens.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for clients. In personal service settings like salons, spas and tattoo studios, higher-risk findings are the ones that could spread infection from one client to the next, through broken skin, blood or instruments that were not properly cleaned and sterilized.

  • Food source, labelling and allergensHigher risk

    Products used on clients must come from approved sources, stay in their original labelled containers and be thrown out when they are expired or contaminated. Unlabelled products make it impossible to know what a client is being exposed to.

    Recorded once on July 13, 2026. For example: All single-use equipment is discarded immediately after use.

  • Equipment and utensilsLower risk

    Instruments, chairs, tables and footbaths must be made of materials that can be cleaned, kept in good repair and stored so they stay clean. Single-use items such as nail files, buffers, razors and needles must be thrown away after each client.

    Recorded 4 times on July 13, 2026. For example: The setting and surfaces are clean and in good repair.

  • Permits, records and postingLower risk

    Operating permits, client records, sterilization logs and required signage. Client records matter because they let health officials contact people if an infection is linked to the business.

    Recorded 2 times on July 13, 2026. For example: Every operator shall keep records as required.

  • Food safety training and certificationLower risk

    Some jurisdictions require operators to complete infection-prevention training, or to hold specific qualifications for higher-risk services such as tattooing, piercing or electrolysis. These findings mean the training record was missing at the time. They do not by themselves mean a client was put at risk.

    Recorded once on July 13, 2026. For example: Operator obtains the name and contact information of any person seeking a service.

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on July 13, 2026. For example: Disinfectants are approved and used appropriately.

About this data

These results come from Ottawa Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

3 inspections

  1. Required

    9 infractions

    • Operator obtains the name and contact information of any person seeking a service.
      • Obtain the name and contact information of any person seeking services.
      • Failure to comply may result in legal action.
    • The setting and surfaces are clean and in good repair.
      • Floors, walls, ceilings, fixtures, and furniture of the setting must be in good repair, easily cleanable, of a smooth and impermeable material, and maintained in a sanitary condition.
      • Low-risk surfaces require cleaning and low-level disinfection at least once per day or as needed.
      • High-risk surfaces require cleaning and low-level disinfection between each client.
      • Failure to comply may result in legal action.
    • Reprocessing sink is available and used only for reprocessing reusable equipment.
      • Designate a sink that is only used to reprocess reusable equipment.
      • Provide a one-way flow of contaminated equipment from dirty to clean.
      • Provide separation between the reprocessing sink and the area where services are provided.
      • Failure to comply may result in legal action.
    • All equipment is clean and in good repair.
      • Store equipment in a manner that protects the equipment from contamination.
      • Maintain equipment in a clean and sanitary condition.
      • Maintain equipment in good repair.
      • Failure to comply may result in legal action.
    • All reusable equipment is cleaned and disinfected or sterilized as often as necessary to prevent disease transmission.
      • Clean and disinfect equipment between each client.
      • Clean and sterilize equipment between each client.
      • Clean reusable equipment with detergent, rinse with clean water, and air dry prior to disinfection.
      • Use a low-level disinfectant on non-critical equipment that only comes into contact with intact skin or hair.
      • Use an intermediate-level disinfectant on non-critical equipment that may come into contact with non-intact skin, but does not include mucous membranes.
      • Use a high-level disinfectant on semi-critical equipment that comes into contact with mucous membranes or non-intact skin but does not penetrate the skin.
      • Use high-level disinfectant at a minimum on semi-critical equipment that holds, manipulates, or contacts critical equipment.
      • Clean and sterilize critical reusable equipment that comes into contact with blood, bodily fluids, or penetrates mucous membranes and/or non-intact skin.
      • Failure to comply may result in legal action.
    • All single-use equipment is discarded immediately after use.
      • Discard single-use equipment immediately after use.
      • Equipment or instruments that cannot withstand cleaning or disinfection must be discarded immediately after use. These products may or may not be identified by the manufacturer with a single-use symbol on product packaging.
      • Failure to comply may result in legal action.
    • Disinfectants are approved and used appropriately.
      • Provide appropriate disinfectant products for use in the setting.
      • Discard all expired disinfectants. Follow manufacturer's instructions for safe disposal.
      • Follow contact time and directions for use as specified in the manufacturer's instructions.
      • Failure to comply may result in legal action.
    • Every operator shall keep records as required.
      • DISINFECTION RECORDS: Facility must maintain the following records for disinfection: (1) name of disinfectant; (2) concentration of the disinfectant; (3) date that the disinfectant was prepared; and (4) date that the disinfectant was discarded
      • ACCIDENTAL EXPOSURES: Facility must maintain the following records for accidental exposures: (1) date of exposure; (2) type of service provided when exposure occurred; (3) part of the body that was exposed to blood or bodily fluids; (4) name and contact information of the person providing the procedure when the exposure occurred; (5) the action taken by the service provider; and (6) the name and contact information of the person who was exposed.
      • Failure to comply may result in legal action.
    • Records stored at setting for one year, and off-site for an additional two years, or until services cease.
      • Records must be maintained on-site for at least one year after they are created.
      • Records must be maintained in a readily available secure location for at least two years after they have been removed from the personal service setting (or until services cease).
      • Records must be provided to a Public Health Inspector upon request.
      • Failure to comply may result in legal action.
  2. Required

    0 infractions

  3. Routine inspection

    0 infractions

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