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Raffles - Indoor Whirlpool

821 Cambie St, Vancouver BC V6B 0E3 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

Raffles - Indoor Whirlpool has been inspected 22 times by Vancouver Coastal Health since February 25, 2016. The most recent inspection, on March 12, 2026, recorded 4 infractions.

8 of 22 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 7 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 29 times across 14 separate inspections, most recently on March 12, 2026. For example: The Permit to Operate a pool is valid and is posted in a prominent location.

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded once on July 5, 2022. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

22 inspections

  1. Routine

    4 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • Pool rules are posted prominently within the pool enclosure
    • Drinking water is reasonably accessible by pool patrons
      • Drinking water is not reasonably accessible by pool patrons
  2. Routine

    3 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan not readily available to employees.
    • Drinking water is reasonably accessible by pool patrons
  3. Routine

    0 infractions

  4. Routine

    0 infractions

  5. Routine

    0 infractions

  6. Routine

    2 infractions

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • Drinking water is reasonably accessible by pool patrons
      • Drinking water is not reasonably accessible by pool patrons
  7. Routine Follow-up

    0 infractions

  8. Routine

    1 infraction

    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
  9. Routine Follow-up

    0 infractions

  10. Routine Follow-up

    1 infraction

    • The pool is clean, clear of obstructions, and adequately supplied
  11. Routine

    2 infractions

    • Pool water velocity and recirculation rate is properly maintained
    • The pool is clean, clear of obstructions, and adequately supplied
  12. Routine Follow-up

    1 infraction

    • The pool is clean, clear of obstructions, and adequately supplied
  13. Routine

    2 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
  14. Routine

    0 infractions

  15. Routine Follow-up

    0 infractions

  16. Routine Follow-up

    3 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
  17. Routine

    3 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  18. Routine Follow-up

    0 infractions

  19. Routine Follow-up

    2 infractions

    • Pool water velocity and recirculation rate is properly maintained
    • Daily pool records are adequately maintained and available on site
  20. Routine

    3 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature > 30°C
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • Pool water velocity and recirculation rate is properly maintained
  21. Routine Follow-up

    2 infractions

    • The pool cyanuric acid stabilizer level is properly maintained
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  22. Routine

    1 infraction

    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.

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