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REGAL NAILS

3900 INNES RD OTTAWA ON K1W 1K9 · Personal Services

Official record from Ottawa →

Inspection summary

REGAL NAILS has been inspected 8 times by Ottawa Public Health since July 23, 2024. The most recent inspection, on August 11, 2026, recorded 1 infraction.

2 of 8 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 9 infractions recorded. The higher-risk findings here relate to: Food source, labelling and allergens and Hand hygiene and infection control.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for clients. In personal service settings like salons, spas and tattoo studios, higher-risk findings are the ones that could spread infection from one client to the next, through broken skin, blood or instruments that were not properly cleaned and sterilized.

  • Food source, labelling and allergensHigher risk

    Products used on clients must come from approved sources, stay in their original labelled containers and be thrown out when they are expired or contaminated. Unlabelled products make it impossible to know what a client is being exposed to.

    Recorded 4 times across 4 separate inspections, most recently on October 22, 2025. For example: Single use equipment is discarded immediately after use.

  • Hand hygiene and infection controlHigher risk

    Infection control is the core of a personal service inspection. Inspectors check that operators clean their hands and change gloves between clients, that a stocked hand sink is available, and that anything that breaks the skin is handled so blood-borne infections such as hepatitis B, hepatitis C and HIV cannot pass from one client to the next.

    Recorded 3 times across 3 separate inspections, most recently on October 22, 2025. For example: Every operator of a personal service setting in which reusable equipment is used shall ensure that the personal service setting has at least one sink, that is not the hand wash sink, for reprocessing.

  • Equipment and utensilsLower risk

    Instruments, chairs, tables and footbaths must be made of materials that can be cleaned, kept in good repair and stored so they stay clean. Single-use items such as nail files, buffers, razors and needles must be thrown away after each client.

    Recorded 6 times across 5 separate inspections, most recently on February 20, 2026. For example: All reusable equipment is cleaned and disinfected or sterilized as often as necessary to prevent disease transmission.

  • Permits, records and postingLower risk

    Operating permits, client records, sterilization logs and required signage. Client records matter because they let health officials contact people if an infection is linked to the business.

    Recorded 4 times across 2 separate inspections, most recently on February 20, 2026. For example: Every operator shall keep records as required.

  • Food safety training and certificationLower risk

    Some jurisdictions require operators to complete infection-prevention training, or to hold specific qualifications for higher-risk services such as tattooing, piercing or electrolysis. These findings mean the training record was missing at the time. They do not by themselves mean a client was put at risk.

    Recorded 2 times across 2 separate inspections, most recently on February 20, 2026. For example: Operator obtains the name and contact information of any person seeking a service.

About this data

These results come from Ottawa Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Required

    1 infraction

    • Sharps are disposed of in an approved sharps container.
  2. Required

    5 infractions

    • Operator obtains the name and contact information of any person seeking a service.
      • Obtain the name and contact information of any person seeking services.
      • Failure to comply may result in legal action.
    • All reusable equipment is cleaned and disinfected or sterilized as often as necessary to prevent disease transmission.
      • Foot bath (lined): Clean and use low-level disinfection at the end of each day. Clean and disinfect immediately with intermediate-level disinfectant if liner tears or other contamination occurs.
      • Foot bath filters or screens are removed, disassembled, cleaned, and disinfected with an intermediate-level disinfectant after each use.
    • Disinfectants are approved and used appropriately.
    • Every operator shall keep records as required.
      • DISINFECTION RECORDS: Facility must maintain the following records for disinfection: (1) name of disinfectant; (2) concentration of the disinfectant; (3) date that the disinfectant was prepared; and (4) date that the disinfectant was discarded
      • ACCIDENTAL EXPOSURES: Facility must maintain the following records for accidental exposures: (1) date of exposure; (2) type of service provided when exposure occurred; (3) part of the body that was exposed to blood or bodily fluids; (4) name and contact information of the person providing the procedure when the exposure occurred; (5) the action taken by the service provider; and (6) the name and contact information of the person who was exposed.
    • Records stored at setting for one year, and off-site for an additional two years, or until services cease.
  3. Required

    3 infractions

    • Every operator of a personal service setting in which reusable equipment is used shall ensure that the personal service setting has at least one sink, that is not the hand wash sink, for reprocessing.
      • The sink must have adequate counter space to prepare the reusable equipment for use and re-use.
      • The sink must be sufficiently separated from where personal services are provided so as to prevent contamination.
    • Equipment is maintained in good sanitary condition and in accordance with the manufacturer’s instructions.
    • Single use equipment is discarded immediately after use.
      • Single-use instrument not discarded immediately after use.
  4. Complaint

    5 infractions

    • Every operator of a personal service setting in which reusable equipment is used shall ensure that the personal service setting has at least one sink, that is not the hand wash sink, for reprocessing.
      • The sink must be sufficiently separated from where personal services are provided so as to prevent contamination.
    • Equipment is maintained in good sanitary condition and in accordance with the manufacturer’s instructions.
    • Reusable equipment is cleaned and disinfected or sterilized as often as necessary to prevent disease transmission.
      • Reusable equipment must be cleaned and disinfected or sterilized between each use.
    • Single use equipment is discarded immediately after use.
      • Single-use equipment not discarded immediately after use.
      • Single-use instrument not discarded immediately after use.
    • Disinfectants used in a personal service setting are approved and appropriately used.
  5. Follow-up

    0 infractions

  6. Required

    8 infractions

    • Operator obtained the name and contact information of the person seeking the service.
    • The setting is designed to be free from conditions that may adversely affect its operations.
    • Reusable equipment is cleaned and disinfected or sterilized as often as necessary to prevent disease transmission.
    • Single use equipment is discarded immediately after use.
      • Single-use instrument not discarded immediately after use.
    • Disinfectants used in a personal service setting are approved and appropriately used.
    • The service provider practices good personal hygiene.
    • Disinfection records are kept.
    • Records are kept of accidental exposures to body fluids.
  7. Follow-up inspection

    0 infractions

  8. Routine inspection

    2 infractions

    • Reusable equipment is cleaned and disinfected or sterilized as often as necessary to prevent disease transmission.
      • Reusable equipment must be cleaned and disinfected or sterilized between each use.
      • Reusable equipment must be covered with a single-use disposable cover that shall be discarded immediately after each use.
    • Single use equipment is discarded immediately after use.

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