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Serenity Ridge - Whirlpool

106 Stewart Creek Drive Canmore AB T1W 0G6 · Aquatic Facility

Official record from Alberta →

Inspection summary

Serenity Ridge - Whirlpool has been inspected 8 times by Alberta Health Services (Environmental Public Health) since December 1, 2023. The most recent inspection, on December 31, 2024, recorded 1 infraction.

None of the 8 inspections on record were free of infractions. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Pool and spa water quality and Food temperature control.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 12 times across 6 separate inspections, most recently on December 9, 2024. For example: Is the bacteriological quality of the water in this pool satisfactory (Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 8 times across 8 separate inspections, most recently on December 31, 2024. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Risk Management Inspection

    1 infraction

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for circulation pump and for jet pump are not working. To be repaired/replaced.
  2. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • December 5, 2024 water sample had Pseudomonas isolated. Treat whirlpool water to remove contamination. Resample.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for circulation pump and for jet pump are not working. To be repaired/replaced.
  3. Monitoring Inspection

    1 infraction

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for circulation pump and for jet pump are not working. To be repaired/replaced.
  4. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • May 30/24 water sample had Pseudomonas isolated. Treat whirlpool to remove contamination and resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • May 30/24 water sample had a plate count of 240cfu/ml. Treat water to remove contamination and resample.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Pool log yesterday showed chlorine level was only at 1ppm and chlorine needed to be manually added. Was advised controller setting are being adjusted as has not been able to always maintain minimum required chlorine level lately. The addition of cyanuric acid may be needed to aid in keeping up with chlorine demand since whirlpool gets a lot of sun/UV light exposure. Keeping a cover on the whirlpool when not in use may also help.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for circulation pump and for jet pump are not working. To be repaired/replaced.
  5. Risk Management Inspection

    2 infractions

    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Pool log yesterday showed chlorine level was only at 1ppm and chlorine needed to be manually added. Was advised controller setting are being adjusted as has not been able to always maintain minimum required chlorine level lately. The addition of cyanuric acid may be needed to aid in keeping up with chlorine demand since whirlpool gets a lot of sun/UV light exposure. Keeping a cover on the whirlpool when not in use may also help.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for circulation pump and for jet pump are not working. To be repaired/replaced.
  6. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Jan. 4/24 water sample has Pseudomonas isolated. Treat water to remove contamination.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Jan. 11/24 water sample was not tested as there was no id# on the bottle. Resample to be taken.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Pool log yesterday showed chlorine level was only at 1ppm and chlorine needed to be manually added. Was advised controller setting are being adjusted as has not been able to always maintain minimum required chlorine level lately. The addition of cyanuric acid may be needed to aid in keeping up with chlorine demand since whirlpool gets a lot of sun/UV light exposure. Keeping a cover on the whirlpool when not in use may also help.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for circulation pump and for jet pump are not working. To be repaired/replaced.
  7. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Jan. 4/24 water sample has Pseudomonas isolated. Treat water to remove contamination.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Pool log yesterday showed chlorine level was only at 1ppm and chlorine needed to be manually added. Was advised controller setting are being adjusted as has not been able to always maintain minimum required chlorine level lately. The addition of cyanuric acid may be needed to aid in keeping up with chlorine demand since whirlpool gets a lot of sun/UV light exposure. Keeping a cover on the whirlpool when not in use may also help.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for circulation pump and for jet pump are not working. To be repaired/replaced.
  8. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Nov. 30/23 water sample was not tested as there was no id# on the bottle. Submit a new sample.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Pool log yesterday showed chlorine level was only at 1ppm and chlorine needed to be manually added. Was advised controller setting are being adjusted as has not been able to always maintain minimum required chlorine level lately. The addition of cyanuric acid may be needed to aid in keeping up with chlorine demand since whirlpool gets a lot of sun/UV light exposure. Keeping a cover on the whirlpool when not in use may also help.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for circulation pump and for jet pump are not working. To be repaired/replaced.
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