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The Inner Harbour Spa

360 Watson St W, Whitby ON L1N 9G2 · Spa

Official record from Durham Region →

Inspection summary

The Inner Harbour Spa has been inspected 10 times by Durham Region Health Department since November 4, 2024. The most recent inspection, on July 31, 2026, recorded 3 infractions.

3 of 10 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 8 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for clients. In personal service settings like salons, spas and tattoo studios, higher-risk findings are the ones that could spread infection from one client to the next, through broken skin, blood or instruments that were not properly cleaned and sterilized.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 12 times across 5 separate inspections, most recently on July 31, 2026. For example: Free available chlorine (FAC) or total bromine within range of 5-10 ppm

  • Permits, records and postingLower risk

    Operating permits, client records, sterilization logs and required signage. Client records matter because they let health officials contact people if an infection is linked to the business.

    Recorded 5 times across 4 separate inspections, most recently on November 18, 2025. For example: Daily records completed and signed

  • Building, plumbing and upkeepLower risk

    The premises needs a working hand sink, a separate sink for cleaning instruments where required, cleanable surfaces, and good lighting and ventilation. Upkeep problems are usually lower risk on their own, but they make thorough cleaning harder.

    Recorded 2 times across 2 separate inspections, most recently on June 10, 2025. For example: Premises is maintained free from every serious condition that may be a health hazard

  • Equipment and utensilsLower risk

    Instruments, chairs, tables and footbaths must be made of materials that can be cleaned, kept in good repair and stored so they stay clean. Single-use items such as nail files, buffers, razors and needles must be thrown away after each client.

    Recorded once on January 23, 2026. For example: Spa, mechanical, and emergency equipment operational and maintained in a safe and sanitary condition

About this data

These results come from Durham Region Health Department, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

10 inspections

  1. Routine

    3 infractions

    • Free available chlorine (FAC) or total bromine within range of 5-10 ppm
      • Fail to maintain FAC or total bromine within range of 5-10 ppm
      • Operator to ensure FAC or total bromine is within range of 5-10 ppm
    • pH is within range of 7.2 to 7.8
      • Fail to maintain pH within the range of 7.2 - 7.8
      • Operator to ensure pH is maintained within the range of 7.2 to 7.8
    • Total alkalinity is within range of 60-180 ppm
      • Fail to ensure that total alkalinity is within the range of 60-180 ppm
      • Operator to ensure that the total alkalinity is within the range of 60-180 ppm
  2. Routine

    0 infractions

  3. Routine & Complaint

    4 infractions

    • Requirements for steps used for entering and exiting spa are met (if provided)
      • Fail to provide bands of contrasting colour on the steps
      • Operator to ensure bands of contrasting colour are applied along edges of each step
    • Spa, mechanical, and emergency equipment operational and maintained in a safe and sanitary condition
      • Fail to ensure that all emergency equipment is maintained in proper working order
      • Operator to ensure all emergency equipment are maintained in proper working order
    • Free available chlorine (FAC) or total bromine within range of 5-10 ppm
      • Fail to maintain FAC or total bromine within range of 5-10 ppm
      • Operator to ensure FAC or total bromine is within range of 5-10 ppm
    • Total alkalinity is within range of 60-180 ppm
      • Fail to ensure that total alkalinity is within the range of 60-180 ppm
      • Operator to ensure that the total alkalinity is within the range of 60-180 ppm
  4. Routine

    1 infraction

    • Daily records completed and signed
      • Fail to record time of day emergency telephone tested
      • Operator to ensure that all records are completed and signed daily as required by the Regulation
  5. Routine

    3 infractions

    • Free available chlorine (FAC) or total bromine within range of 5-10 ppm
      • Fail to maintain FAC or total bromine within range of 5-10 ppm
      • Operator to ensure FAC or total bromine is within range of 5-10 ppm
    • Daily records completed and signed
      • Fail to record time of day emergency telephone tested
      • Operator to ensure that all records are completed and signed daily as required by the Regulation
    • Other records signed and completed
      • Fail to test and record ground fault circuit interrupter (GFCI) either monthly or in accordance with manufacturer’s instructions, whichever is more frequent
      • Operator to ensure GFCI is tested and recorded either monthly or in accordance with manufacturer’s instructions, whichever is more frequent
  6. Re-Inspection

    1 infraction

    • Other records signed and completed
      • Fail to test and record ground fault circuit interrupter (GFCI) either monthly or in accordance with manufacturer’s instructions, whichever is more frequent
      • Operator to ensure GFCI is tested and recorded either monthly or in accordance with manufacturer’s instructions, whichever is more frequent
  7. Routine

    4 infractions

    • Free available chlorine (FAC) or total bromine within range of 5-10 ppm
      • CLOSE SPA
      • Fail to maintain FAC or total bromine within range of 5-10 ppm
      • Operator to ensure FAC or total bromine is within range of 5-10 ppm
    • pH is within range of 7.2 to 7.8
      • Fail to maintain pH within the range of 7.2 - 7.8
      • Operator to ensure pH is maintained within the range of 7.2 to 7.8
    • Total alkalinity is within range of 60-180 ppm
      • Fail to ensure that total alkalinity is within the range of 60-180 ppm
      • Operator to ensure that the total alkalinity is within the range of 60-180 ppm
    • Premises is maintained free from every serious condition that may be a health hazard
      • CLOSE SPA
      • Fail to ensure spa is free from every serious condition that may be a health hazard
      • Operator to ensure spa is free from every serious condition that may be a health hazard
  8. Re-Inspection

    0 infractions

  9. Routine

    4 infractions

    • Free available chlorine (FAC) or total bromine within range of 5-10 ppm
      • CLOSE SPA
      • Fail to maintain FAC or total bromine within range of 5-10 ppm
      • Operator to ensure FAC or total bromine is within range of 5-10 ppm
    • Manual tests conducted at least ½ hour prior to opening: total alkalinity, pH value, free available chlorine, total chlorine or bromine residual and water clarity
      • Fail to conduct manual tests of alkalinity, pH value, free available chlorine, total chlorine or bromine residual and water clarity at least ½ hour prior to opening facility
      • Operator to ensure manual tests conducted at least ½ hour prior to opening for alkalinity, pH value, free available chlorine, total chlorine or bromine residual and water clarity
    • Daily records completed and signed
      • Fail to record time of day emergency telephone tested
      • Operator to ensure that all records are completed and signed daily as required by the Regulation
    • Premises is maintained free from every serious condition that may be a health hazard
      • CLOSE SPA
      • Fail to ensure spa is free from every serious condition that may be a health hazard
      • Operator to ensure spa is free from every serious condition that may be a health hazard
  10. Routine

    0 infractions

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