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The Jackson Spa

2750 King St E, Hamilton ON L8G 0B8 · Indoor Spa

Official record from Hamilton →

Inspection summary

The Jackson Spa has been inspected 17 times by City of Hamilton Public Health Services since February 7, 2023. The most recent inspection, on October 9, 2026, found no infractions.

7 of 17 inspections on record found no infractions at all. In the past 12 months there were 5 inspections with 3 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Cleaning, disinfection and sterilization.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for clients. In personal service settings like salons, spas and tattoo studios, higher-risk findings are the ones that could spread infection from one client to the next, through broken skin, blood or instruments that were not properly cleaned and sterilized.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 5 times across 4 separate inspections, most recently on August 27, 2025. For example: pH value is within range of 7.2 to 7.8.

  • Cleaning, disinfection and sterilizationHigher risk

    Tools that touch clients, such as clippers, nail files, footbaths and tattoo equipment, must be cleaned and then disinfected or sterilized to the level the risk requires. Inspectors check disinfectant contact times, sterilizer test results and how clean tools are stored. Items that cannot be properly cleaned must be used only once.

    Recorded once on June 5, 2024. For example: Sanitizer levels in compliance

  • Permits, records and postingLower risk

    Operating permits, client records, sterilization logs and required signage. Client records matter because they let health officials contact people if an infection is linked to the business.

    Recorded 5 times across 4 separate inspections, most recently on June 9, 2026. For example: Other records signed and completed

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 8 times across 7 separate inspections, most recently on September 23, 2026. For example: Hydro-massage jet fittings equipped with timing device that controls the period of operation of the jet pump.

About this data

These results come from City of Hamilton Public Health Services, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

17 inspections

  1. Re-inspection

    0 infractions

  2. Routine Inspection

    1 infraction

    • Hydro-massage jet fittings equipped with timing device that controls the period of operation of the jet pump.
  3. Routine Inspection

    1 infraction

    • Other records signed and completed
      • Ensure all water, gravity and suction outlet covers are inspected at least once within each period of 30 operating days. Ensure record is signed by the person who performed the inspection.
      • Ensure vacuum release mechanism is tested and inspected at least once within each period of 30 operating days. Ensure record is signed by the person who performed the inspection.
      • Ensure emergency stop button is tested and inspected at least once within each period of 30 operating days. Ensure record is signed by each person who performed the inspection.
      • Ensure any test button associated with the ground current leakage detecting and de-energizing devices are activated during the daily use period and tested either monthly, or according to the manufacturer's instructions, whichever is more frequent. Ensure record is signed by the person who performed the inspection.
  4. Routine Inspection

    0 infractions

  5. Routine Inspection

    1 infraction

    • Fully supplied first aid kit is provided and conveniently located for use.
      • Provide adhesive dressings, individually wrapped.
  6. Re-inspection

    1 infraction

    • Fully supplied first aid kit is provided and conveniently located for use.
      • Provide adhesive dressings, individually wrapped.
  7. Routine Inspection

    1 infraction

    • pH value is within range of 7.2 to 7.8.
      • Ensure pH value is maintained within the range of 7.2 to 7.8.
      • CLOSE SPA
  8. Routine Inspection

    2 infractions

    • Daily records complete, signed, and maintained.
    • Fully supplied first aid kit is provided and conveniently located for use.
      • Provide at least one pair of scissors.
  9. Re-inspection

    0 infractions

  10. Routine Inspection

    0 infractions

  11. Routine Inspection

    0 infractions

  12. Re-inspection

    0 infractions

  13. Routine Inspection

    2 infractions

    • Sanitizer levels in compliance
      • Maintain Free Available Chorine between 5mg/L (5ppm) - 10mg/L (10ppm).
    • Total alkalinity is between 80 mg/L (80 ppm) and 120 mg/L (120 ppm).
      • Maintain total alkalinity between 80mg/L (80ppm) and 120 mg/L (120 ppm).
  14. Routine Inspection

    3 infractions

    • Spa drained and refilled in accordance with prescribed formula in Regulation (spa <4000L).
      • Ensure spa is drained and refilled in accordance with prescribed formula in Regulation.
    • Hydro-massage jet fittings equipped with timing device.
    • Daily records completed, signed and maintained.
  15. Routine Inspection

    0 infractions

  16. Re-inspection

    1 infraction

    • Hydro-massage jet fittings equipped with timing device.
      • Ensure timing device can be set for a maximum of 15 min.
  17. Routine Inspection

    6 infractions

    • Spa drained and refilled in accordance with prescribed formula in Regulation (spa <4000L).
      • Ensure spa is drained and refilled in accordance with prescribed formula in Regulation.
    • Hydro-massage jet fittings equipped with timing device.
      • Ensure timing device can be set for a maximum of 15 min.
    • Clock installed in conspicuous location.
    • Total alkalinity is between 80 mg/L (80 ppm) and 120 mg/L (120 ppm).
      • Maintain total alkalinity between 80mg/L (80ppm) and 120 mg/L (120 ppm).
    • Daily records completed, signed and maintained.
      • Complete and sign records daily.
      • Record total number of bathers admitted to facility each day.
      • Record when spa was drained, inspected and refilled - spa <4000L.
    • Other records signed and completed

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