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The Ritz - Whirlpool

1211 Melville St, Vancouver BC V6E 0A7 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

The Ritz - Whirlpool has been inspected 31 times by Vancouver Coastal Health since February 22, 2016. The most recent inspection, on February 10, 2026, found no infractions.

7 of 31 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 6 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 60 times across 22 separate inspections, most recently on January 21, 2026. For example: The Permit to Operate a pool is valid and is posted in a prominent location.

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 5 times across 5 separate inspections, most recently on August 1, 2017. For example: Chemicals are stored in a safe manner and location

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 10 times across 10 separate inspections, most recently on November 13, 2024. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded once on January 21, 2026. For example: Construction or alterations have occurred with a valid construction permit or waiver.

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

31 inspections

  1. Routine

    0 infractions

  2. Routine

    6 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Permit to Operate is not posted in a prominent location.
    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • Daily pool records are adequately maintained and available on site
      • Required pool records are not available on request by a health officer
  3. Routine Follow-up

    0 infractions

  4. Routine

    3 infractions

    • The pool pH level is properly maintained
    • The operator maintains the pool in good repair.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Floating weir and/or skimmer basket is missing from the skimmer box.
  5. Routine Follow-up

    2 infractions

    • The pool alkalinity is properly maintained
    • The operator maintains the pool in good repair.
  6. Routine

    2 infractions

    • The pool alkalinity is properly maintained
    • The operator maintains the pool in good repair.
  7. Routine Follow-up

    0 infractions

  8. Routine

    2 infractions

    • The pool alkalinity is properly maintained
    • The operator maintains the pool in good repair.
  9. Routine Follow-up

    0 infractions

  10. Routine

    0 infractions

  11. Routine Follow-up

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  12. Routine

    4 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature above 30°C.
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The pool chemical test kit is absent/not in good condition and/or cannot produce accurate readings for required chemical parameters.
    • Daily pool records are adequately maintained and available on site
      • Required pool records are not available on request by a health officer
  13. Routine Follow-up

    0 infractions

  14. Routine

    1 infraction

    • The pool alkalinity is properly maintained
  15. Routine

    2 infractions

    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  16. Routine Follow-up

    1 infraction

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  17. Routine Follow-up

    1 infraction

    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature > 30°C
  18. Routine

    1 infraction

    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
  19. Routine

    6 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing are inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH are tested and recorded at least twice daily; Alkalinity and Cyanuric Acid are tested and recorded at least weekly.
  20. Routine Follow-up

    4 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Skimmer does not adequately draw surface water from the pool.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  21. Routine

    6 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  22. Routine

    6 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  23. Routine Follow-up

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  24. Routine

    5 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool combined chlorine level is properly maintained
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  25. Routine Follow-up

    0 infractions

  26. Routine

    5 infractions

    • The pool pH level is properly maintained
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
  27. Routine Follow-up

    2 infractions

    • Pool water velocity and recirculation rate is properly maintained
    • Chemicals are stored in a safe manner and location
  28. Routine

    4 infractions

    • The pool pH level is properly maintained
    • The pool cyanuric acid stabilizer level is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
    • Chemicals are stored in a safe manner and location
  29. Routine Follow-up

    2 infractions

    • The pool pH level is properly maintained
    • Chemicals are stored in a safe manner and location
  30. Routine Follow-up

    2 infractions

    • The pool pH level is properly maintained
    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature > 30°C
  31. Routine

    7 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • Pool water velocity and recirculation rate is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
    • Daily pool records are adequately maintained and available on site

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