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Timberwood Village - NW807

44 6871 Francis Rd, Richmond BC V7C 4S9 · Pool

Official record from Vancouver Coastal →

Inspection summary

Timberwood Village - NW807 has been inspected 19 times by Vancouver Coastal Health since June 9, 2015. The most recent inspection, on August 14, 2026, recorded 2 infractions.

7 of 19 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 3 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Pests.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 17 times across 12 separate inspections, most recently on August 14, 2026. For example: The pool cyanuric acid stabilizer level is properly maintained

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food, supplies and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on May 20, 2016. For example: Animals are not permitted within the pool enclosure

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 5 times across 4 separate inspections, most recently on May 3, 2022. For example: Adequate safety equipment is provided

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

19 inspections

  1. Routine

    2 infractions

    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • The operator maintains the pool in good repair.
  2. Routine

    1 infraction

    • The operator maintains the pool in good repair.
      • Handrails at steps, ladders and diving boards are not secure.
  3. Routine

    2 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Permit to Operate is not posted in a prominent location.
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
  4. Routine

    0 infractions

  5. Routine

    0 infractions

  6. Routine

    1 infraction

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
  7. Routine

    0 infractions

  8. Routine

    1 infraction

    • The operator maintains the pool in good repair.
  9. Routine Follow-up

    0 infractions

  10. Routine

    4 infractions

    • Adequate safety equipment is provided
      • Pool is not equipped with a throwing ring and/or the rope for the ring is not at least ½ the width of the pool plus 3 metres (N/A for pools < 10m²)
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • The operator maintains the pool in good repair.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
      • Floating weir and/or skimmer basket is missing from the skimmer box.
  11. Routine

    0 infractions

  12. Routine Follow-up

    1 infraction

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  13. Routine Follow-up

    2 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 0.5 ppm at temperature ≤ 30°C
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The pool chemical test kit is absent/not in good condition and/or cannot produce accurate readings for required chemical parameters.
  14. Routine

    2 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 0.5 ppm at temperature ≤ 30°C
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The pool chemical test kit is absent/not in good condition and/or cannot produce accurate readings for required chemical parameters.
  15. Routine

    1 infraction

    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
  16. Routine

    0 infractions

  17. Routine

    1 infraction

    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan not readily available to employees.
  18. Routine

    5 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • Pool rules are posted prominently within the pool enclosure
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Handrails at steps, ladders and diving boards are not secure
      • Skimmer does not adequately draw surface water from the pool.
    • Animals are not permitted within the pool enclosure
    • Adequate pool supervision and/or safety equipment is provided
      • Pool is not equipped with a throwing ring and/or the rope for the ring is not at least ½ the width of the pool plus 3 metres (N/A for pools < 10m²)
  19. Routine

    0 infractions

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