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Village Creek Country Inn - Hot Tub

15 Village Drive Range Road 2 Westerose AB T0C 2V0 · Aquatic Facility

Official record from Alberta →

Inspection summary

Village Creek Country Inn - Hot Tub has been inspected 34 times by Alberta Health Services (Environmental Public Health) since November 3, 2023. The most recent inspection, on September 23, 2026, recorded 1 infraction.

20 of 34 inspections on record found no infractions at all. In the past 12 months there were 15 inspections with 6 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 13 times across 13 separate inspections, most recently on August 7, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on September 23, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded once on April 15, 2024. For example: Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

34 inspections

  1. Monitoring Inspection

    1 infraction

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • PHI water test results were:Free chlorine 1.30 ppmpH 7.05The Free Chlorine level for a Whirlpool is 2.0 ppm or greater.Please raise the Free chlorine and maintain it at >2.0 ppm.
  2. Demand Inspection

    0 infractions

  3. Risk Management Inspection

    0 infractions

  4. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on August 4, 2026, had the following results:Total Coliforms: AbsentHeterotrophic Plate Count: 150 CFU/mL (acceptable level is up to 100 CFU/mL)This is an unsatisfactory result due to the elevated HPC count.The results were discussed with the operator.Recommended corrective actions:Shock chlorinate the pool after closing, when it is not in use.Rebalance the water chemistry the following morning. The pool may be reopened to the public once water chemistry parameters are within acceptable limits.Collect a follow-up water sample on Tuesday of next week, as per the routine sampling schedule.Operator Observations (Record-Keeping Binder):As per the operator's record-keeping binder, it appears that the combined chlorine residual was low for the previous five days, remaining below 1.0 ppm.The maintenance staff is currently addressing the issue following receipt of the unsatisfactory water sample report. This may have contributed to the elevated HPC result and will be monitored through corrective actions and follow-up sampling.
  5. Risk Management Inspection

    0 infractions

  6. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Heterotrophic plate count (CFU) of 270 colony forming units (CFU) per mL in a 100 mL sample.
  7. Monitoring Inspection

    0 infractions

  8. Risk Management Inspection

    0 infractions

  9. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on April 14, 2026 had these results: - Total Coliforms - Absent - Pseudomonas - ISOLATED - HPC 10 CFU/mLThis is an Unsatisfactory result.The hot tub will need to be closed immediately and start the Pseudomonas Response protocols.Once the protocols have been completed, and the hot tub water chemistry re-balanced - the hot tub can be re-opened to the public.
  10. Risk Management Inspection

    0 infractions

  11. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on March 10, 2026 had these results: - Total Coliforms - Absent - Pseudomonas - ISOLATED - HPC 10 CFU/mLThis is an Unsatisfactory result.PHI contacted the facility and left a message for the operator.Immediately close the whirlpool to public access.Implement the Pseudomonas Response Protocol as per established guidelines.After completing the Pseudomonas Response Protocols and re-balancing the whirlpool water chemistry to proper levels, the whirlpool can be re-opened to the public ( as this is the first unsatisfactory result recently ).Collect a resample next Tuesday.
  12. Risk Management Inspection

    0 infractions

  13. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Feb 17, 2026 had these results: - Total Coliforms - Absent - Pseudomonas - ISOLATED - HPC - 20 CFU/mLThis is an Unsatisfactory result.This was discussed with the operator and the hot was closed immediately and the Pseudomonas Response Protocols had been started.Once all of the Pseudomonas Response Protocols have been completed and the hot tub water chemistry is re-balanced - the hot tub can be re-opened to the public.Please re-sample the hot tub water on Tues Feb 24, 2026.
  14. Monitoring Inspection

    0 infractions

  15. Monitoring Inspection

    0 infractions

  16. Risk Management Inspection

    0 infractions

  17. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Sept 16, 2025 from the hot tub had these results: - Total Coliforms - Absent - Pseudomonas - ISOLATED - HPC - 10 CFU/mLThis is an unsatisfactory result.This was discussed with maintenance staff.PHI requested that the hot tub is to be closed to the public, follow the Pseudomonas Response protocols, re-balance the water chemistry and you can then re-open to the public.Collect a water resample on Tuesday Sept 23, 2025.
  18. Demand Inspection

    0 infractions

  19. Risk Management Inspection

    0 infractions

  20. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample for the hot tub, collected on May 27, 2025, had the following results: - Total Coliforms - Absent - Pseudomonas - ISOLATED - HPC 57,000 CFU/mLThis is an unsatisfactory result.The hot tub will need to be closed immediately and follow the Pseudomonas response protocols.Once completed, re-balance the hot tub water chemistry - the hot tub can re-open to the public.Resample on Tuesday.
  21. Monitoring Inspection

    0 infractions

  22. Monitoring Inspection

    0 infractions

  23. Risk Management Inspection

    0 infractions

  24. Monitoring Inspection

    0 infractions

  25. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Oct 8, 2024 had the following results: - Total Coliforms - Absent - Pseudomonas - ISOLATED - HPC - 100 CFU/mLThis is an unsatisfactory result.The whirlpool will need to be closed to the public immediately.Follow and preform all of the required steps from the Pseudomonas Response protocol.Once the Response protocols have been completed, the whirlpool water chemistry rebalances - you can re-open the whirlpool to the public ( as this is a first notification of pseudomonas contamination ).If the resample next week comes back with a notification of Pseudomonas contamination, that will be 2 consecutive unsatisfactory events which would result in the whirlpool closure until a satisfactory lab result is obtained.
  26. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Positive for Pseduomonas aeruginosa in the hot tub - discussed result with the operator of the hot tub and will need to move forward with the super chlorination of the hot tub, drain, scrub, refill, and then collect and submit another resample for upcoming Tuesday August 26, 2024.Our Department would encourage the operator to have the hot tub remain paused; however, following rebalancing of pool chemistry, you have authorization to reopen after this cleaning task has been completed.
  27. Risk Management Inspection

    0 infractions

  28. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on April 9, 2024 had the following results: - Total Coliforms - ABSENT - Pseudomonas - ISOLATED - HPC <10 CFU/mLThis is an unsatisfactory result.Note - operator received a copy of this result on April 12 ( Friday ) and had already gone through the Pseudomonas response protocol when PHI discussed the issue on April 15 ( Monday ).In fact the Free Chlorine was >10 ppm and the pH was <6.5.Therefore, once the pool water chemistry is rebalanced, the hot tub can re-open to the public and a resample can be taken on April 16th (Tuesday).
  29. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • As the pool filter has changed from a high rate sand filter to a cartridge filter - the anti-entrapment plan needs to be updated with the new cartridge filter details, such as: - filter area - flow rate through the filter - maximum flow rate through the filter
    • 11. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit?
      • Currently there is an old pool permit displayed in the hot tub gazebo from 2014.This will need to be updated, since ownership changed a few years ago.
  30. Risk Management Inspection

    0 infractions

  31. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The whirlpool water sample collected on Nov 28, 2023 - had the following results: - Total Coliforms - ABSENT - Pseudomonas - ISOLATED - HPC < 10 CFU/mLThis is an unsatisfactory report due to Pseudomonas bacteria being ISOLATED.The whirlpool is to be closed immediately.Follow the Pseudomonas Response protocols, once completed and the water chemistry is re-balanced you can re-open to the public.Resample on Tuesday.
  32. Monitoring Inspection

    0 infractions

  33. Risk Management Inspection

    0 infractions

  34. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Oct 31, 2023 had the following results: - Total Coliforms - PRESENT - Pseudomonas - NOT ISOLATED - HPC - 70 CFU/mLThis is an unsatisfactory water result.PHI Gord Watt, spoke with Meaghan, front desk staff at the Village Creek Inn - Meaghan reported that she would close the hot tub for the evening and have maintenance preform corrective procedures on Nov 4th, resampling on Nov 7th.
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