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VIVA Thornhill Woods Retirement Communities

9700 Bathurst Street, Vaughan, Maple, Vaughan, ON L6A 0Z1 · Class B

Official record from York Region →

Inspection summary

VIVA Thornhill Woods Retirement Communities has been inspected 12 times by York Region Public Health since November 13, 2024. The most recent inspection, on October 14, 2026, found no infractions.

6 of 12 inspections on record found no infractions at all. In the past 12 months there were 6 inspections with 7 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality.

The last 3 inspections in a row found no infractions. The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 6 times across 6 separate inspections, most recently on February 3, 2026. For example: pH is within required range

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 6 times across 4 separate inspections, most recently on October 30, 2025. For example: Daily records completed and signed

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 5 times across 4 separate inspections, most recently on October 30, 2025. For example: Facility conducts required tests at appropriate intervals, as required

About this data

These results come from York Region Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Compliance Inspection

    0 infractions

  2. Compliance Inspection

    0 infractions

  3. Compliance Inspection

    0 infractions

  4. Compliance Inspection

    1 infraction

    • pH is within required range
      • Fail to maintain pH within range of 7.2 to 7.8
  5. Re-inspection

    3 infractions

    • pH is within required range
      • Fail to maintain pH within range of 7.2 to 7.8
    • Facility conducts required tests at appropriate intervals, as required
      • Fail to manually test TA, pH, FAC, TC or TBr, water clarity and water temperature (Spa, Hot Water Pool) 30 minutes prior to opening
    • Daily records completed and signed
      • Fail to keep daily record of estimated number of bathers during operating day
      • Fail to record reading of the make-up water meter
  6. Compliance Inspection

    3 infractions

    • pH is within required range
      • Fail to maintain pH within range of 7.2 to 7.8
    • Facility conducts required tests at appropriate intervals, as required
      • Fail to manually test TA, pH, FAC, TC or TBr, water clarity and water temperature (Spa, Hot Water Pool) 30 minutes prior to opening
    • Daily records completed and signed
      • Fail to keep daily record of estimated number of bathers during operating day
      • Fail to record reading of the make-up water meter
  7. Re-inspection

    0 infractions

  8. Compliance Inspection

    5 infractions

    • Total alkalinity is within required range
      • Fail to maintain total alkalinity in range of 60 - 180 ppm
    • Facility conducts required tests at appropriate intervals, as required
      • Fail to manually test TA, pH, FAC, TC or TBr, water clarity and water temperature (Spa, Hot Water Pool) 30 minutes prior to opening
    • Daily records completed and signed
      • Fail to keep daily record of estimated number of bathers during operating day
      • Fail to record TA, pH, FAC, TC or TBr, water clarity and water temperature (Spa, Hot Water Pool) 30 minutes before opening the facility
    • Other tests and records completed and signed
      • Fail to ensure water, gravity, and suction outlet covers are inspected at least once in each 30 day operating period
      • Fail to test ground current leakage detecting and de-energizing device at least once monthly or according to manufacturer's instructions, whichever is more frequent
      • Fail to ensure emergency stop button is tested at least once in each 30 day operating period
      • Fail to ensure vacuum release mechanism is tested and inspected at least once in each 30 day operating period
    • Emergency telephone is present, operational and tested daily
      • Fail to test emergency telephone before facility is opened for use each day
  9. Re-inspection

    0 infractions

  10. Compliance Inspection

    4 infractions

    • Total alkalinity is within required range
      • Fail to maintain total alkalinity within range of 60 mg/L to 180 mg/L
    • Water replacement carried out as required
      • Fail to ensure minimum of 15 L/bather of make-up water is added to the facility each operating day
    • Daily records completed and signed
      • Fail to complete and sign records daily
      • Fail to keep daily record of estimated number of bathers during operating day
      • Fail to record reading of the make-up water meter
      • Fail to record TA, pH, FAC, TC or TBr, water clarity and water temperature (Spa) at least every 4 hours during daily use period where automatic sensing device is used
      • Fail to record results of the emergency telephone test and time of day test was performed
    • Other tests and records completed and signed
      • Fail to complete and sign records
      • Fail to ensure water, gravity, and suction outlet covers are inspected at least once in each 30 day operating period
      • Fail to test ground current leakage detecting and de-energizing device at least once monthly or according to manufacturer's instructions, whichever is more frequent
      • Fail to ensure emergency stop button is tested at least once in each 30 day operating period
      • Fail to ensure vacuum release mechanism is tested and inspected at least once in each 30 day operating period
  11. Compliance Inspection

    0 infractions

  12. Compliance Inspection

    1 infraction

    • pH is within range of 7.2 to 7.8
      • Fail to maintain pH within range of 7.2 to 7.8

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