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WILLOW CREEK

#653 ALBERT ST, WATERLOO ON N2L 3V5 · Facility

Inspection summary

WILLOW CREEK has been inspected 4 times by Region of Waterloo Public Health since June 24, 2025. The most recent inspection, on September 1, 2026, recorded 1 infraction.

1 of 4 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 3 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Protecting food from contamination and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 2 times across 2 separate inspections, most recently on June 10, 2026. For example: Total alkalinity between 60mg/L (60ppm) and 180mg/L (180ppm)

  • Protecting food from contaminationHigher risk

    This covers how food and supplies are stored and handled: kept covered, off the floor, and away from anything that could contaminate them. Where food is served, raw meat must be kept away from ready-to-eat food, a direct route for salmonella and E. coli.

    Recorded 2 times across 2 separate inspections, most recently on June 10, 2026. For example: Pool, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on June 24, 2025. For example: Sufficient supply and storage of chemicals and testing devices

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on September 1, 2026. For example: Ladders and diving board/ platform are secure and have non-slip surface finish

About this data

These results come from Region of Waterloo Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

4 inspections

  1. Compliance Inspection

    1 infraction

    • Ladders and diving board/ platform are secure and have non-slip surface finish
      • Secure diving board/ladders
  2. Compliance Inspection

    2 infractions

    • Total alkalinity between 60mg/L (60ppm) and 180mg/L (180ppm)
      • Maintain total alkalinity between 60mg/L (60ppm) - 180mg/L (180ppm)
    • Pool, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards
      • Maintain the change rooms, toilets, showers and connecting corridor free from hazardous obstructions
      • Maintain pool water free from visible matter
  3. Compliance Inspection

    0 infractions

  4. Compliance Inspection

    3 infractions

    • Sufficient supply and storage of chemicals and testing devices
      • Ensure supply of chemicals are sufficient to operate the pool
      • Ensure testing devices are adequate and sufficient to operate the pool
    • Total alkalinity between 60mg/L (60ppm) and 180mg/L (180ppm)
      • Maintain total alkalinity between 60mg/L (60ppm) - 180mg/L (180ppm)
    • Pool, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards
      • Maintain pool water free from visible matter

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