Skip to content
Loading map…

Aava Whistler Hotel - Hot Tub

4005 Whistler Way, Whistler BC V0N 1B4 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

Aava Whistler Hotel - Hot Tub has been inspected 28 times by Vancouver Coastal Health since July 20, 2015. The most recent inspection, on November 26, 2025, recorded 4 infractions.

2 of 28 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 4 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 67 times across 24 separate inspections, most recently on November 26, 2025. For example: The pool is operated in accordance with the terms and conditions of the permit

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 2 times across 2 separate inspections, most recently on August 20, 2018. For example: Chemicals are stored in a safe manner and location

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded once on August 20, 2018. For example: The pool water temperature is properly maintained

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 14 times across 14 separate inspections, most recently on November 26, 2025. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded 5 times across 5 separate inspections, most recently on November 26, 2025. For example: Construction or alterations have occurred with a valid construction permit or waiver.

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

28 inspections

  1. Routine

    4 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
    • The pool is operated in accordance with the terms and conditions of the permit
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  2. Routine

    3 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
    • The pool is operated in accordance with the terms and conditions of the permit
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  3. Routine

    3 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
    • The pool is operated in accordance with the terms and conditions of the permit
    • Daily pool records are adequately maintained and available on site
  4. Routine Follow-up

    1 infraction

    • Construction or alterations have occurred with a valid construction permit or waiver.
      • Construction or alteration of the pool has occurred without a permit or approved plans.
  5. Routine

    5 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
      • A main drain cover and/or sump or suction fitting has been changed without authorization.
    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool water velocity and recirculation rate is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  6. Routine

    2 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
  7. Routine Follow-up

    1 infraction

    • Pool water velocity and recirculation rate is properly maintained
  8. Routine

    4 infractions

    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • Pool water velocity and recirculation rate is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  9. Routine Follow-up

    1 infraction

    • Pool water velocity and recirculation rate is properly maintained
  10. Routine Follow-up

    3 infractions

    • The pool pH level is properly maintained
    • The pool alkalinity is properly maintained
    • Daily pool records are adequately maintained and available on site
  11. Routine

    6 infractions

    • The pool disinfectant is properly maintained
    • The pool pH level is properly maintained
    • The pool alkalinity is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • Daily pool records are adequately maintained and available on site
  12. Request

    0 infractions

  13. Routine Follow-up

    2 infractions

    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  14. Routine

    2 infractions

    • The pool pH level is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  15. Routine Follow-up

    3 infractions

    • The pool alkalinity is properly maintained
    • The pool cyanuric acid stabilizer level is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
  16. Routine

    6 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  17. Routine

    5 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Skimmer does not adequately draw surface water from the pool.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan is not adequately developed.
  18. Routine Follow-up

    4 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
      • Construction or alterations has occurred without a construction permit.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  19. Routine

    10 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
      • Construction or alterations has occurred without a construction permit.
    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool cyanuric acid stabilizer level is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
      • Incompatible chemicals (Strong acids, strong bases, chlorine and organic chlorines) are not adequately separated.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Procedures in the pool safety plan are not being followed.
  20. Routine Follow-up

    1 infraction

    • Construction of the pool is in accordance with approved plans and specifications.
  21. Routine

    8 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
      • Construction or alterations has occurred without a construction permit.
    • The pool pH level is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • Pool rules are posted prominently within the pool enclosure
      • Safety rules sign missing, incomplete, or not clearly visible to the public
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Floating weir or skimmer basket is missing from the skimmer box.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
  22. Routine

    6 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
      • Construction or alterations has occurred without a construction permit.
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature > 30°C
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • Pool rules are posted prominently within the pool enclosure
      • Safety rules sign missing, incomplete, or not clearly visible to the public
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  23. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  24. Routine

    0 infractions

  25. Routine

    1 infraction

    • The pool combined chlorine level is properly maintained
  26. Routine

    1 infraction

    • The pool disinfectant is properly maintained
      • Chlorine Cyanurate is less than 2.0 ppm at temperature > 30°C
  27. Routine Follow-up

    1 infraction

    • The pool has controlled access
  28. Routine

    8 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
    • The pool pH level is properly maintained
    • The pool combined chlorine level is properly maintained
    • The pool cyanuric acid stabilizer level is properly maintained
    • The pool has controlled access
      • Pool security fencing with a self-closing gate is lacking or inadequate
    • Pool rules are posted prominently within the pool enclosure
    • Adequate pool supervision and/or safety equipment is provided
    • Daily pool records are adequately maintained and available on site

Nearby inspected facilities

Own this business? Add a badge to your website