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Aava Whistler Hotel - Swimming Pool

4005 Whistler Way, Whistler BC V0N 1B4 · Pool

Official record from Vancouver Coastal →

Inspection summary

Aava Whistler Hotel - Swimming Pool has been inspected 32 times by Vancouver Coastal Health since July 20, 2015. The most recent inspection, on November 26, 2025, recorded 3 infractions.

6 of 32 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 3 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 53 times across 23 separate inspections, most recently on November 26, 2025. For example: The pool is operated in accordance with the terms and conditions of the permit

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 2 times across 2 separate inspections, most recently on August 20, 2018. For example: Chemicals are stored in a safe manner and location

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded 8 times across 8 separate inspections, most recently on November 26, 2025. For example: Construction or alterations have occurred with a valid construction permit or waiver.

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 3 times across 3 separate inspections, most recently on November 6, 2019. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 5 times across 5 separate inspections, most recently on November 26, 2025. For example: The heat trace system is functioning properly and keeps deck clear of snow and ice.

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

32 inspections

  1. Routine

    3 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
    • The pool is operated in accordance with the terms and conditions of the permit
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  2. Routine

    4 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • The pool is kept in good repair by an appropriately trained person.
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  3. Routine

    3 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
    • Daily pool records are adequately maintained and available on site
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  4. Routine Follow-up

    1 infraction

    • Construction or alterations have occurred with a valid construction permit or waiver.
  5. Routine Follow-up

    5 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
      • Construction or alteration of the pool has occurred without a permit or approved plans.
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool is clean, clear of obstructions, and adequately supplied
    • The operator maintains the pool in good repair.
  6. Routine

    6 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
      • A main drain cover and/or sump or suction fitting has been changed without authorization.
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool is clean, clear of obstructions, and adequately supplied
    • The operator maintains the pool in good repair.
  7. Routine

    0 infractions

  8. Routine Follow-up

    1 infraction

    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  9. Routine

    2 infractions

    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  10. Routine Follow-up

    0 infractions

  11. Routine Follow-up

    2 infractions

    • The pool cyanuric acid stabilizer level is properly maintained
    • Daily pool records are adequately maintained and available on site
  12. Routine

    2 infractions

    • The pool cyanuric acid stabilizer level is properly maintained
    • Daily pool records are adequately maintained and available on site
  13. Request

    0 infractions

  14. Routine Follow-up

    0 infractions

  15. Routine

    2 infractions

    • The pool pH level is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  16. Routine Follow-up

    2 infractions

    • The pool cyanuric acid stabilizer level is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
  17. Routine

    3 infractions

    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
  18. Routine

    1 infraction

    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Procedures in the pool safety plan are not being followed.
  19. Routine Follow-up

    2 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Floating weir or skimmer basket is missing from the skimmer box.
  20. Routine

    5 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • Pool rules are posted prominently within the pool enclosure
      • Safety rules sign missing, incomplete, or not clearly visible to the public
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Floating weir or skimmer basket is missing from the skimmer box.
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
      • Incompatible chemicals (Strong acids, strong bases, chlorine and organic chlorines) are not adequately separated.
  21. Routine Follow-up

    1 infraction

    • Pool rules are posted prominently within the pool enclosure
      • Safety rules sign missing, incomplete, or not clearly visible to the public
  22. Routine

    5 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool rules are posted prominently within the pool enclosure
      • Safety rules sign missing, incomplete, or not clearly visible to the public
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Floating weir or skimmer basket is missing from the skimmer box.
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
  23. Routine

    3 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool rules are posted prominently within the pool enclosure
      • Safety rules sign missing, incomplete, or not clearly visible to the public
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Floating weir or skimmer basket is missing from the skimmer box.
  24. Routine

    0 infractions

  25. Routine

    1 infraction

    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
  26. Routine Follow-up

    0 infractions

  27. Routine

    1 infraction

    • The water is clear so that the pattern of the main drain is clearly visible
      • The deepest point of the pool or the pattern of the pool main drain is not clearly visible.
  28. Routine

    2 infractions

    • The pool has controlled access
      • The fence or barrier does not prevent access by animals and persons who are not pool patrons
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • A cross-connection control device is not present on the make-up water line
  29. Routine Follow-up

    1 infraction

    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
  30. Routine Follow-up

    2 infractions

    • The pool disinfectant is properly maintained
    • The pool cyanuric acid stabilizer level is properly maintained
  31. Routine Follow-up

    2 infractions

    • The pool disinfectant is properly maintained
      • Chlorine Cyanurate is less than 1.0 ppm at temperature ≤ 30°C
    • The pool cyanuric acid stabilizer level is properly maintained
  32. Routine

    9 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
    • The water is clear so that the pattern of the main drain is clearly visible
      • The deepest point of the pool or the pattern of the pool main drain is not clearly visible.
    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 0.5 ppm at temperature ≤ 30°C
    • The pool combined chlorine level is properly maintained
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • The pool has controlled access
      • Pool security fencing with a self-closing gate is lacking or inadequate
    • Pool rules are posted prominently within the pool enclosure
    • Adequate pool supervision and/or safety equipment is provided
    • Daily pool records are adequately maintained and available on site

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