All About Pho

10190 King George Blvd, Surrey · Restaurant

24 inspections

Routine InspectionJan 12, 2026
2 infractions
- 201 - Food contaminated or unfit for human consumption [s. 13]
  - Observation (CORRECTED DURING INSPECTION): Noted some cooked broth stored in non-food grade containers (once used for chemical storage as noted by the label in the front for sanitizer).
  - Corrective Action(s): Broth that was held in non-food grade containers were discarded during the inspection. Do NOT use non-food grade containers for the storage of food as you cannot be completely certain that you have removed all chemical residue from the containers and any chemical residue can be transferred to the food.
  - Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation: 1. Flats of raw eggs were stored on the highest shelf in the walk-in cooler, above cooked food.
  - 2. Note: This was previously mentioned in the last routine inspectioin (August 13, 2025) - In-use utensils were being held in stagnant room temperature water.
  - Corrective Action(s): 1. Move the flats of raw eggs below cooked food and produce. Treat raw eggs like raw meat as they may contain Salmonella. Always store below or away from cooked food and produce.
  - 2. Add ice to the water mixture for in-use utensils. Change out the solution and wash and sanitize your utensils whenever the ice melts.
  - Date to be corrected by: Today
  - Violation Score: 3
  - 304 - Premises not free of pests [s. 26(a)]
  - Observation: Around 5 fruit flies were noted in the back area, by where the mop buckets were being held.
  - Corrective Action(s): Keep the area clean. Work with you pest control company to assist with the fly issue.
  - Date to be corrected by: Ongoing
  - Violation Score: 3
Routine InspectionAug 13, 2025
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Ice buildup noted in the upright freezer beside the mop sink.
  - Corrective Action(s): Move all food to another functioning freezer and defrost and clean this unit. Ensure the temperature reaches -18.0C before returning food to this freezer. Maintain the cleanliness as per your Sanitation Plan.
  - Date to be corrected by: August 15, 2025
  - Violation Score: 3
  - 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
  - Observation: Cardboard was being used as liners in the kitchen.
  - Corrective Action(s): Remove the cardboard. Cardboard is not an acceptable surface to use in the kitchen as all surfaces in the kitchen must be impermeable to water for cleaning and sanitation.
  - Date to be corrected by: Today
  - Violation Score: 1
Routine InspectionMar 27, 2025
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation: In walk in freezer, few bags of food products were stored directly on the floor. This could result in potential food contamination.
  - Corrective Action(s): Do not store food products directly on the floor. It is recommended to store them (on the shelving unit) at least 6 inches off the floor to prevent any risk of food contamination.
  - TO BE CORRECTED BY - Immediately
  - Violation Score: 3
  - 304 - Premises not free of pests [s. 26(a)]
  - Observation: Small flies observed in the back storage area. Operator stated that pest control company conducts regular checks and control measures have been implemented.
  - Corrective Action(s): Please discuss the issue with your pest control company again and take appropriate action to prevent pest activity in the facility.
  - TO BE CORRECTED BY - April 15, 2025 and ongoing
  - Violation Score: 3
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Facility has undergone thorough cleaning but backsplash behind cooking line and floor under cooking equipment had food spills, oil and grease build up.
  - Corrective Action(s): Please clean the abovenoted area. Considering the facility operation, please conduct regular cleaning of the cooking line area.
  - TO BE CORRECTED BY - April 3, 2025 and ongoing
  - Violation Score: 9
Routine InspectionFeb 25, 2025
2 infractions
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation (CORRECTED DURING INSPECTION): 1. Madoline food slicer had build up and food stains. Staff placed it in dishwasher for cleaning and sanitizing.
  - 2. Meat slicer had food debris sticking on blade. Staff started cleaning the meat slicer during inspection.
  - 3. Clean utensils were stored on utility cart closer to dishwasher and garbage bins. Dirty water/food spills observed on few dishes. This could cause potential contamination of clean dishes. Staff started re-organizing the clean dishes.
  - Corrective Action(s): Please ensure that all food contact surfaces are stored and maintained in sanitary condition.
  - Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation (CORRECTED DURING INSPECTION): In the prep cooler, few containers were stacked and the bottom surface was in direct contact with food underneath. This could result in potential food contamination. Staff removed the containers during inspection.
  - Corrective Action(s): Please follow safe food storage practices to prevent food contamination. Use proper lids to cover the food underneath.
  - Violation Score: 3
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: General sanitation of the facility was not satisfactory and requires improvement.
  - Corrective Action(s): - Thoroughly clean all the areas of back kitchen including storage space, dishwashing area and cookline.
  - - Clean all the hard to reach areas, corners and along the walls.
  - - Re-organize and de-clutter the facility and discard any items not being used as part of facility operation.
  - TO BE CORRECTED BY - March 18, 2025
  - Violation Score: 9
Follow-Up InspectionJun 20, 2024
0 infractions
Routine InspectionJun 19, 2024
2 infractions
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation:
  - - Several knives and tongs found to be stored in an unsanitary manner throughout the kitchen, including in drawers and in the prep coolers.
  - - Outside and inside of all coolers and freezers observed to be unsanitary.
  - - Baffles of ventilation canopy have heavy accumulation of grease and debris.
  - - Meat slicer has dried food and debris in the crevices.
  - - Under and behind cookline has heavy buildup of grease and oil.
  - Corrective Action(s):
  - Clean and sanitize all items listed above.
  - Violation Score: 15
  - 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation:
  - No chlorine (bleach) sanitizer available in the kitchen.
  - Corrective Action(s):
  - Prepare a 100-200 ppm chlorine (half teaspoon bleach per litre water) sanitizer for the kitchen. Ensure sanitizer is readily available at all times both for the front and back of house.
  - Violation Score: 5
  - 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION):
  - Kitchen hand sink completely blocked with a shelving unit and bins. Hand washing station was not accessible at all and no other sink in the kitchen had liquid soap and paper towels either.
  - Corrective Action(s):
  - Immediately make way for the kitchen hand sink so it is easily accessible at all times. DO NOT BLOCK THE HAND SINK. Repeated violations will lead to further progressive enforcement.
  - Ensure hand washing station is fully equipped with liquid soap in a wall-mounted dispenser, paper towels in a wall-mounted dispenser and hot/cold running water.
  - Violation Score: 5
  - 402 - Employee does not wash hands properly or at adequate frequency [s. 21(3)]
  - Observation (CORRECTED DURING INSPECTION):
  - No sinks in the kitchen were being used for hand washing as the dedicated hand sink was blocked (see violation 401) and the other two sinks also did not have any liquid soap or paper towels. In addition, the Owner proceeded to wash her hands with her gloves on.
  - Corrective Action(s):
  - Immediately have all staff wash their hands at the designated hand washing station. Ensure staff washes their hands properly and with adequate frequency.
  - Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation:
  - - Several food items in all cooler and freezers observed to be uncovered.
  - - Several food items in freezers observed to be stored in garbage bags.
  - Corrective Action(s):
  - Ensure all food items are covered with a food grade cover/lid and stored in food grade containers.
  - Violation Score: 9
  - 211 - Frozen potentially hazardous food stored/displayed above -18 °C. [s. 14(3)]
  - Observation:
  - Temperature of walk-in freezer = -2.4 degrees Celsius.
  - Corrective Action(s):
  - Service walk-in freezer and ensure temperature is maintained at or below -18 degrees Celsius.
  - Violation Score: 1
  - 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation (CORRECTED DURING INSPECTION):
  - It was observed the back door was open at the beginning of the inspection. The staff proceeded to close the screen door during the inspection.
  - Corrective Action(s):
  - Ensure the screen door is closed to prevent entrance of pests.
  - Violation Score: 3
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation:
  - General sanitation of facility needs improvement, especially in the following areas:
  - - All storage areas
  - - All shelving units
  - - Inside all drawers and cupboards
  - - Hard to reach areas
  - - Floors and walls throughout kitchen
  - - Under sinks
  - Corrective Action(s):
  - Clean all areas listed above.
  - Violation Score: 9
Routine InspectionMar 19, 2024
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): Raw chicken, beef ribs observed to be stored at room temperature when receiving shipment.
  - Corrective Action(s): Store all potentially hazardous foods to be storedat 4C or lower.
  - Violation Score: 15
  - 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): No chlorine sanitizer available for front and back of house.
  - Corrective Action(s): Prepare chlorine sanitizer to measure between 100-200ppm.
  - Violation Score: 5
- 210 - Food not thawed in an acceptable manner [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): Frozen ribs observed to be stored at room temperature.
  - Corrective Action(s): Thaw all frozen products in cooler able to hold an air ambient temperature of 4C or lower.
  - Violation Score: 1
Routine InspectionAug 21, 2023
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): No sanitizing solution was available onsite during facility operation for sanitizing food prep tables and other food contact surfaces. Staff preprared 200ppm bleach solution in a spray bottle and labelled it during inspection.
  - Corrective Action(s): To ensure adequate cleaning and sanitation of food contact surfaces, please have a food grade sanitizer onsite during facility operation. It is recommended to make the sanitizer solution when the facility is opened in the morning. 200ppm bleach solution can prepared by adding 1 teaspoon bleach in 1 litre of water.
  - Violation Score: 5
  - 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION): 1 handwash sink available in the back for kitchen staff. Handwash sink was blocked from one side with the shelving unit and was not accessible to staff for handwashing. Staff moved the middle shelving units away from handwash station and made it accessible to staff working on both sides of back kitchen.
  - Corrective Action(s): Ensure that handwash sink is available to staff and not obstructed at any time during facility operation.
  - Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation (CORRECTED DURING INSPECTION): Scoops and small bowls were stored inside the storage bins directly in contact with the food. Staff removed the scoops and bowls and put them in dishwashing area.
  - Corrective Action(s): Use proper scoops for dispensing food. Keep the scoops with handle up (not in touch with food) or outside the bin in sanitary manner.
  - 304 - Premises not free of pests [s. 26(a)]
  - Observation: Few rodent droppings found on floor in the dry storage room. Operator stated that the pest control company conducts routine checks two times a month.
  - Corrective Action(s): Please keep your facility clean and remove the rodent droppings regularly. Notify your pest control company about the affected area.
  - TO BE CORRECTED BY - September 1, 2023
  - Violation Score: 3
  - 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: Small gap/hole noted on the side wall of dry storage room that could be a potential entry point for rodents. Operator stated that she is aware and will have it sealed soon.
  - Corrective Action(s): Please seal any gap that could allow pest/rodents into the facility.
  - TO BE CORRECTED BY - September 15, 2023
  - Violation Score: 3
Follow-Up InspectionMar 16, 2023
0 infractions
Routine InspectionMar 15, 2023
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): 10 boxes and 4 bags of fresh rice stick noodle stored on the green shelf in front of the handwashing sink measured between 14-18C with 3 probe thermometers. Operator infrared gun read 19.2C. Photos were taken and bags and boxes of product state keep refrigerated and perishable. These noodles were stored here since Monday night with receipt provided
  - Corrective Action(s): Discard the noodles and re consider the use of this storage space. Review food safety plan regarding noodle handling to ensure food safety. Correction order has been issued and further non-compliance may result in enforcement action such as violation fines. Potentially hazardous foods stored between 4-60C is a critical hazard.
  - Violation Score: 25
  - 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION): The only handwashing sink in back kitchen was blocked on both sides with a table and buckets of soup for cooling.
  - Corrective Action(s): Ensure the handwashing sink is fully accessible and fully equipped at all times with hot and cold running water, liquid soap, and paper towel. Correction order has been issued. Further non-compliance may result in enforcement action such as violation fines.
  - Violation Score: 25
- 212 - Operator has not provided acceptable written food handling procedures [s. 23]
  - Observation: Food safety plans are not followed regarding handling of potentially hazardous foods
  - Corrective Action(s): Review food safety plans that were approved for your restaurant
  - Violation Score: 3
  - 304 - Premises not free of pests [s. 26(a)]
  - Observation: Rodent droppings have been noted on the floors in the corners and under shelving.
  - Corrective Action(s): Work with your pest control operator and rectify the rodent problem. Daily cleaning must be conducted.
  - Violation Score: 3
  - 314 - Operator has not provided acceptable written sanitation procedures [s. 24]
  - Observation: Sanitation plans are not followed
  - Corrective Action(s): Review sanitation plans with all staff to ensure food contact surfaces, equipment, and utensils are properly washed and sanitized and maintained in a sanitary manner
  - Violation Score: 3
Routine InspectionNov 29, 2022
0 infractions
Routine InspectionFeb 4, 2022
1 infraction
- 212 - Operator has not provided acceptable written food handling procedures [s. 23]
  - Observation (CORRECTED DURING INSPECTION): Food safety plan not adhered to
  - Corrective Action(s): Follow food safety plan
  - Violation Score: 1
  - 314 - Operator has not provided acceptable written sanitation procedures [s. 24]
  - Observation (CORRECTED DURING INSPECTION): Sanitation plan not adhered to
  - Corrective Action(s): Follow sanitation plan
  - Violation Score: 1
Follow-Up InspectionJul 14, 2021
0 infractions
Routine InspectionJul 7, 2021
2 infractions
- 203 - Food not cooled in an acceptable manner [s. 12(a)]
  - Observation (CORRECTED DURING INSPECTION): Noodle soup broth observed to be cooled in 20L buckets at room temperature. Internal temperature measured at 74C.
  - Corrective Action(s): Cool noodle soup broth in smaller containers prior to transfering it into 20L buckets for cold storage. All potentially hazardous foods (e.g.: noodle soup broth) must be cooled from 60C to 20C in 2 hours and 20C to 4C within 4 hours.
  - Violation Score: 5
  - 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): Chopped vegetable in the under counter sandwich cooler measured at 10.2C air ambient temperature. Chopped vegetables measured at an internal temperature of 12C. Chopped vegetable in the prep cooler across the griddle measured at 8C air ambient temperature. Chopped vegetable on top of the prep cooler measured at an internal temperature of 9C.
  - Corrective Action(s): Discard the chopped vegetables in the under counter sandwich cooler and in the prep cooler. All potentially foods must be stored in a cooling unit that is holding an air ambient temperature of 4C or lower.
  - Violation Score: 5
  - 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation (CORRECTED DURING INSPECTION): Meat slicer observed to have food debris accumulation behind the blade and along the top guard.
  - Corrective Action(s): Dismantle the meat slicer. Clean and sanitize the meat slicer to remove food debris accumulation behind the blade and along the top guard.
  - Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation: Bags of frozen meat observed to be stored on the floor in the walk-in freezer.
  - Corrective Action(s): Store all frozen meat at least 6 inches off the floor in the walk-in freezer to prevent possible cross-contamination. Corrected by: Immediately.
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Walk-in freezer measured at an air ambient temperature of -12C. Prep cooler across the griddle measured at an air ambient temperature of 9C. Under counter sandwich cooler measured at an air ambient temperature of 10.2C.
  - Corrective Action(s): Service the walk-in freezer to measure at an air ambient temperature of -18C or lower. Service the prep cooler across the griddle and under counter sandwich cooler at an air ambient temperature of 4C or lower. Corrected by: July 14, 2021.
  - Violation Score: 3
Follow-Up InspectionFeb 27, 2020
0 infractions
Routine InspectionFeb 26, 2020
2 infractions
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation (CORRECTED DURING INSPECTION): Wiping rags were stored directly on food preparation area.
  - Corrective Action(s): Wiping rags are to be stored in a sanitizing solution and not directly on any food preparation surfaces as this may be lead to cross contamination.
  - Violation Score: 5
  - 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION): The only designated hand washing station in the kitchen was not easily accessible as it was obstructed with a shelving unit and undercounter prep cooler.
  - Corrective Action(s): Have the shelving unit and undercounter prep cooler moved back so the hand washing station is easily assessable.
  - Violation Score: 5
  - 402 - Employee does not wash hands properly or at adequate frequency [s. 21(3)]
  - Observation (CORRECTED DURING INSPECTION): Observed food handler hand washing with gloves and sprayed with an overhead spray hose.
  - Corrective Action(s): Hand washing with gloves on is not the proper way of hand washing. Disposable gloves must be discarded between different food tasks and when leaving a work station.
  - Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation: Rodent bait boxes noted in the kitchen and back exit door.
  - Corrective Action(s): Bait boxes are not to be used inside food premises area. Have the bait boxes removed and have live traps only.
  - Violation Score: 3
Follow-Up InspectionSep 30, 2019
1 infraction
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): Wiping clothes not stored inside the sanitizing pail at the kitchen area.
  - Corrective Action(s): Ensure Wiping clothes are stored with the food sanitizer when not in use.
  - Violation Score: 5
Routine InspectionSep 24, 2019
2 infractions
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation: Mildew observed on the inside wall and condenser of the ice machine.
  - Corrective Action(s): Clean and sanitize the ice machine. Discard the current batch of ice and the first batch after sanitizing. Correct by: Immediately.
  - Violation Score: 5
  - 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): Food sanitizer pail at the front serving area measured with 10 ppm bleach sanitizer. Wiping cloth was left on the counter.
  - Corrective Action(s): Increase the bleach sanitizer concentration in pail to 100ppm to 200ppm (2mL of bleach to 1L of water). Wiping cloth must be stored inside the sanitizing pail when not in use.
  - Violation Score: 5
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Walk-in cooler measured with an ambient air temperature of 5-7C. Walk-in freezer measured with an ambient air temperature of -5C.
  - Corrective Action(s): Service / fix the aforementioned equipment. Ensure cooler is maintained at 4C or less and freezer is maintained at -18C or less. Correct by: Sep 26, 2019.
  - Violation Score: 3
Routine InspectionJan 23, 2019
2 infractions
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation: A 100ppm chlorine sanitizing solution was available. However, not all wiping rags were stored in the solution. To prevent cross contamination, all wiping rags need to be stored in the sanitizing solution.
  - Corrective Action(s):
  - Violation Score: 5
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: Back screen door was open at the time of inspection. To prevent entry of pest, ensure to keep the backdoor closed at all times.
  - Corrective Action(s):
  - Violation Score: 3
Routine InspectionJun 6, 2018
2 infractions
- 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): A container of fresh garlic submerged in oil was stored at room temperature beside the grill unit. This practice is not acceptable it is a high risk of botulism. Food product was discarded. Fresh garlic submerged in oil must either be kept hot above 60C or less than 4C.
  - Corrective Action(s):
  - Violation Score: 5
  - 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation (CORRECTED DURING INSPECTION): Mildew growth noted on the inside walls of the ice machine. Discard all the ice product and have the inside properly washed and sanitized.
  - Corrective Action(s):
  - Violation Score: 5
  - 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): Utensils, dishware, and food equipment washed in the low temperature were not adequately sanitized as 0ppm of chlorine was achieved at plate level. Machine was primed and 100ppm was detected. Have all utensils, dishware, and food equipment re-washed and sanitized in the dishwasher. Operator/staff members were using ketostix to monitor chlorine concentration of the dishwasher. Ketostix are use for urinary analysis and not for measuring chlorine. Ensure the correct test strips are used to monitor the dishwasher.
  - Wiping rags for food surfaces was stored directly on food preparation area above the prep-cooler units. When wiping rags are not being used, they must be stored in the 100ppm chlorine solution.
  - Corrective Action(s):
  - Violation Score: 25
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Heavy oil build-up on canopy. Some heavy grease build-up was also noted on the sides and behind the grill units. Have the grease build-up area cleaned.
  - Corrective Action(s):
  - Violation Score: 3
Follow-Up InspectionMar 28, 2018
0 infractions
Routine InspectionDec 5, 2017
2 infractions
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation (CORRECTED DURING INSPECTION): Mildew noted on the inside wall and condenser panel of the ice machine. Have all ice products discarded and have the inside of the ice machine properly washed and sanitized.
  - Corrective Action(s):
  - Violation Score: 5
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Heavy build-up noted on the exhaust canopy. Have the exhaust canopy properly cleaned.
  - Corrective Action(s):
  - Violation Score: 3
Routine InspectionJan 17, 2013
0 infractions
Routine InspectionNov 27, 2012
0 infractions