ANDY'S FROZEN CUSTARD
5446 S MULLIGAN AVE, CHICAGO, IL 60638 · Restaurant
Inspection summary
ANDY'S FROZEN CUSTARD has been inspected 3 times by Chicago Department of Public Health since May 28, 2024. The most recent inspection, on December 17, 2025, recorded 2 infractions.
1 of 3 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 8 infractions recorded. The higher-risk findings here relate to: Handwashing and staff hygiene, Food temperature control and Protecting food from contamination.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Handwashing and staff hygieneHigher risk
Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.
Recorded once on December 4, 2025. For example:
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded once on December 4, 2025. For example:
THERMOMETERS PROVIDED & ACCURATE
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded once on December 4, 2025. For example:
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded once on December 4, 2025. For example:
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS
Food safety training and certificationLower risk
Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.
Recorded 4 times across 2 separate inspections, most recently on December 17, 2025. For example:
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
About this data
These results come from Chicago Department of Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
3 inspections
- Canvass Re-Inspection
2 infractions
- 1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
- 2-101.11: PIC WITHOUT CITY OF CHICAGO CERTIFED MANAGER CERTIFICATE. INSTD TO OBTAIN CERTIFICATION AND POST ORIGINAL CERTIFICATE ON SITE
- 2. CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
- 2-101.11: NO CITY OF CHICAGO CERTIFIED MANAGER ON SITE WHILE HANDLING TCS FOODS (MILK, SOFT SERVE MIX). INSTD TO HAVE ON SITE AT ALL TIMES. CITATION ISSUED 7-38-012 PRIORITY FOUNDATION
- 1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
- Canvass
6 infractions
- 1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
- PIC WITHOUT CITY OF CHICAGO CERTIFED MANAGER CERTIFICATE. INSTD TO OBTAIN CERTIFICATION AND POST ORIGINAL CERTIFICATE ON SITE
- 2. CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
- NO CITY OF CHICAGO CERTIFIED MANAGER ON SITE WHILE HANDLING TCS FOODS (MILK, SOFT SERVE MIX). INSTD TO HAVE ON SITE AT ALL TIMES. CITATION ISSUED 7-38-012 PRIORITY FOUNDATION
- 5. PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
- NO PROCEDURE OR CLEAN UP SUPPLIES ON SITE FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS. INSTD TO PROVIDE PROCEDURE AND NECESSARY SUPPLIES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS AND MAINTAIN ON SITE. CITATION ISSUED 7-38-005 PRIORITY FOUNDATION
- 36. THERMOMETERS PROVIDED & ACCURATE
- MISSING FOOD TEMPERATURE MEASURING DEVICE. INSTD TO PROVIDE FOOD TEMPERATURE MEASURING DEVICE AND MAINTAIN ON SITE. CITATION ISSUED 7-38-005(A) PRIORITY FOUNDATION
- 39. CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY
- CONTAINERS OF OPEN ICE CREAM MIX STORED ON WALK IN COOLER FLOOR. INSTD TO ELEVATE 6 INCHES AND MAINTAIN AT ALL TIMES
- 48. WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS
- MISSING CHEMICAL SANITIZING TESTING KIT/DEVICE FOR SANITIZER (QUATERNERY AMMONIUM). INSTD TO PROVIDE TEST KIT AND MAINTAIN ON SITE. CITATION ISSUED 7-38-005 PRIORITY FOUNDATION
- 1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
- License
0 infractions
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