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BIG LOTS #4497

4628 W DIVERSEY AVE, CHICAGO, IL 60639 · Grocery Store

Inspection summary

BIG LOTS #4497 has been inspected 5 times by Chicago Department of Public Health since April 6, 2015. The most recent inspection, on April 2, 2019, found no infractions.

1 of 5 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Pests, Handwashing and staff hygiene and Cleaning and sanitizing.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 4 times across 2 separate inspections, most recently on September 11, 2018. For example: INSECTS, RODENTS, & ANIMALS NOT PRESENT

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded 3 times across 3 separate inspections, most recently on September 14, 2018. For example: PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on September 11, 2018. For example: NON-FOOD/FOOD CONTACT SURFACES CLEAN

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 9 times across 3 separate inspections, most recently on September 11, 2018. For example: PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded 3 times across 3 separate inspections, most recently on September 14, 2018. For example: MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

About this data

These results come from Chicago Department of Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Short Form Complaint

    0 infractions

  2. Complaint Re-Inspection

    2 infractions

    • 3. MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
      • 2-102.14: NO EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE PRIORITY FOUNDATION VIOLATION#: 7-38-012. NO CITATION ISSUED.
    • 5. PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
      • 2-501.11: NO VOMITOUS AND DIARRHEAL INCIDENT CLEAN UP POLICY AND KIT ON SITE. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
  3. Complaint Re-Inspection

    11 infractions

    • 3. MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
      • 2-102.14(A): NO EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE PRIORITY FOUNDATION VIOLATION#: 7-38-012(A). NO CITATION ISSUED.
    • 5. PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
      • 2-501.11: NO VOMITOUS AND DIARRHEAL INCIDENT CLEAN UP POLICY AND KIT ON SITE. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
    • 38. INSECTS, RODENTS, & ANIMALS NOT PRESENT
      • 6-202.15(A): ALL OF THE ENTRY DOORS INTO THE FACILITY ARE NOT RODENT PROOFED. OBSERVED A 1" GAP ALONG THE BOTTOM OR CENTER ON EACH ENTRY DOOR INTO THE FACILITY. MUST PROVIDE A TIGHT FITTING SEAL TO ALL ENTRYWAYS TO MINIMIZE PEST HARBORRAGE CONDITIONS.
    • 38. INSECTS, RODENTS, & ANIMALS NOT PRESENT
      • 6-501.111: SEE VIOLATION #59.
    • 44. UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED
      • 4-903.11(A): OBSERVED RAW WOOD PALLETS BEING USED AS SHELVING IN THE REAR AND STORE FRONT AREAS. OBSERVED MERCHANDISE STORED DIRECTLY ON FLOOR THROUGHOUT REAR STORAGE AREAS AND UPSTAIRS STORAGE AREA. MUST REMOVE AND PROVIDE SHELVING THAT IS A NON-POROUS, CORROSION-RESISTANT, SMOOTH, EASILY CLEANABLE SURFACE THAT IS 4" AWAY FROM WALLS, 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • OBSERVED FOOD DEBRIS AND SPILLS INSIDE THE EMPLOYEE COOLER. MUST DETAIL CLEAN, AND MAINTAN. OBSERVED ICE OVERFLOWING ONTO THE FLOOR FROM THE BOTTOM OF THE STORE FRONT COOLERS. MUST REMOVE ICE, DETAIL CLEAN, AND MAINTAIN.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • 6-501.114: OBSERVED EXCESSIVE CLUTTER AND DISORGANIZATION THROUGHOUT WAREHOUSE STORAGE AREA, UPSTAIRS STORAGE AREA, AND THE STORAGE CLOSETS. UNABLE TO INSPECT FACILITY IN IT'S ENTIRETY DUE TO THE EXCESSIVE CLUTTER BLOCKING PHYSICAL AND VISIBLE ACCESS TO MANY AREAS. MUST ORGANIZE ALL CLUTTER, DETAIL CLEAN, AND STORE ALL ITEMS 4" AWAY FROM THE WALLS AND 6" OFF THE FLOOR TO PROVIDE ADEQUATE CONDITIONS FOR CLEANING AND PEST MONITORING ON THE PREMISE.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • 6-501.12(A): OBSERVED AN EXCESSIVE AMOUNT OF DEBRIS BUILDUP ON THE FLOORS THROUGHOUT THE ENTIRETY OF THE FACILITY; INCLUDING THE WAREHOUSE, STOREFRONT, BREAK ROOM, STORAGE CLOSETS, UNDER THE AISLE SHELVING. MUST REMOVE ALL DEBRIS, DETAIL CLEAN, AND MAINTAIN ALL AREAS.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • 6-501.11: OBSERVED HOLES IN THE WALLS OF THE FACILITY IN THE FOLLOWING AREAS: THE DRY STORAGE CLOSET, THE HALLWAY NEXT TO THE TOILET ROOMS, THE MOP SINK AREA, THE UPSTAIRS STORAGE AREA. OBSERVED THE COVING IN THE BREAK ROOM PEELING OFF THE WALL. OBSERVED BROKEN, STAINED, AND MISSING CEILING TILES THROUGHOUT THE PREMISE. MUST REPAIR AND MAINTAIN.
    • 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
      • 6-501.14(A): OBSERVED EXCESSIVE DEBRIS ENCRUSTED IN THE AIR DUCT VENTILATION IN THE BREAK ROOM, TOILET ROOMS, OFFICE ROOMS, AND STORAGE CLOSET. MUST REMOVE DEBRIS, DETAIL CLEAN AND MAINTAIN.
    • 59. PREVIOUS PRIORITY FOUNDATION VIOLATION CORRECTED
      • 8-404.13: PREVIOUS VIOLATION NOT CORRECTED, VIOLATION 38, FROM REPORT # 2213806, DATED 9-4-18: "EVIDENCE OF PEST ACTIVITY WAS FOUND ON SITE DURING INSPECTION. APROX 20 RODENT DROPPINGS WERE OBSERVED ON THE FLOOR ADJACENT TO A HOLE IN THE WALL THAT IS IN THE DRY STORAGE ROOM NEXT TO THE EMPLOYEE BREAK ROOM. MUST REMOVE ALL EVIDENCE OF PEST ACTIVITY, DETAIL CLEAN, SANITIZE, AND MAINTAIN ALL AFFECTED AREAS." OBSERVED RODENT DROPPINGS IN THE FOLLOWING AREAS: 20 BY THE BREAK ROOM REFRIGERATOR, 75 IN THE BOILER ROOM, 10 BY THE HOT WATER TANK, 5 ON THE SHELF BY THE CAT FOOD, 1 ON THE SHELF OF THE DOG MEDICINE, 1 ON THE SHELF OF THE DOG TRAINING PADS, 20 UNDER THE WELCOME RUG AISLE, 20 UNDER THE DOG TOY AISLE, 10 UNDER THE AREA RUGS AISLE, 10 UNDER THE PET HALLOWEEN COSTUME AISLE, 10 UNDER THE MARSHMALLOW AISLE, 10 UNDER THE SODA AISLE, 50 IN THE LOCK UP ROOM, 10 BY THE WAREHOUSE COMPACTER, 5 BY THE WAREHOUSE WOOD PALLET AREA, 5 IN THE ELECTRICAL CLOSET, 5 BY THE WAREHOUSE PLASTIC ROLLING PALLET AREA, 10 IN THE YELLOW BIN BY RECEIVING DOCK, 3 BY THE RECEIVING DOCK, 5 BY THE WAREHOUSE SODA STORAGE AREA, 19 IN THE UPSTAIRS STORAGE AREA. OBSERVED LIVE ANTS IN THE FOLLOWING AREAS: 30 IN THE BREAK ROOM, 5 IN THE LOCK UP ROOM, 20 BY THE RECEIVING DOCK, 3 IN THE WOMEN'S TOILET ROOM, 1 ON THE CAT FOOD AISLE SHELF. MUST REMOVE ALL EVIDENCE OF PEST ACTIVITY, DETAIL CLEAN, SANITIZE, AND MAINTAIN ALL AREAS. PRIORITY VIOLATION#:7-42-090. CITATION ISSUED.
  4. Complaint

    10 infractions

    • 3. MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
      • 2-102.14(A): NO EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE PRIORITY FOUNDATION VIOLATION#: 7-38-012(A). NO CITATION ISSUED.
    • 5. PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
      • 2-501.11: NO VOMITOUS AND DIARRHEAL INCIDENT CLEAN UP POLICY AND KIT ON SITE. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
    • 38. INSECTS, RODENTS, & ANIMALS NOT PRESENT
      • 6-202.15(A): ALL OF THE ENTRY DOORS INTO THE FACILITY ARE NOT RODENT PROOFED. OBSERVED A 1" GAP ALONG THE BOTTOM OR CENTER ON EACH ENTRY DOOR INTO THE FACILITY. MUST PROVIDE A TIGHT FITTING SEAL TO ALL ENTRYWAYS TO MINIMIZE PEST HARBORRAGE CONDITIONS.
    • 38. INSECTS, RODENTS, & ANIMALS NOT PRESENT
      • 6-501.111: EVIDENCE OF PEST ACTIVITY WAS FOUND ON SITE DURING INSPECTION. APROX 20 RODENT DROPPINGS WERE OBSERVED ON THE FLOOR ADJACENT TO A HOLE IN THE WALL THAT IS IN THE DRY STORAGE ROOM NEXT TO THE EMPLOYEE BREAK ROOM. MUST REMOVE ALL EVIDENCE OF PEST ACTIVITY, DETAIL CLEAN, SANITIZE, AND MAINTAIN ALL AFFECTED AREAS. PRIORITY FOUNDATION VIOLATION#: 7-38-020(A). CITATION ISSUED.
    • 44. UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED
      • 4-903.11(A): OBSERVED RAW WOOD PALLETS BEING USED AS SHELVING IN THE REAR AND STORE FRONT AREAS. OBSERVED MERCHANDISE STORED DIRECTLY ON FLOOR THROUGHOUT REAR STORAGE AREAS AND UPSTAIRS STORAGE AREA. MUST REMOVE AND PROVIDE SHELVING THAT IS A NON-POROUS, CORROSION-RESISTANT, SMOOTH, EASILY CLEANABLE SURFACE THAT IS 4" AWAY FROM WALLS, 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • 4-602.13: OBSERVED FOOD DEBRIS AND SPILLS INSIDE THE EMPLOYEE COOLER. MUST DETAIL CLEAN, AND MAINTAN. OBSERVED ICE OVERFLOWING ONTO THE FLOOR FROM THE BOTTOM OF THE STORE FRONT COOLERS. MUST REMOVE ICE, DETAIL CLEAN, AND MAINTAIN.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • 6-501.114: OBSERVED EXCESSIVE CLUTTER AND DISORGANIZATION THROUGHOUT WAREHOUSE STORAGE AREA, UPSTAIRS STORAGE AREA, AND THE STORAGE CLOSETS. UNABLE TO INSPECT FACILITY IN IT'S ENTIRETY DUE TO THE EXCESSIVE CLUTTER BLOCKING PHYSICAL AND VISIBLE ACCESS TO MANY AREAS. MUST ORGANIZE ALL CLUTTER, DETAIL CLEAN, AND STORE ALL ITEMS 4" AWAY FROM THE WALLS AND 6" OFF THE FLOOR TO PROVIDE ADEQUATE CONDITIONS FOR CLEANING AND PEST MONITORING ON THE PREMISE.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • 6-501.12(A): OBSERVED AN EXCESSIVE AMOUNT OF DEBRIS BUILDUP ON THE FLOORS THROUGHOUT THE ENTIRETY OF THE FACILITY; INCLUDING THE WAREHOUSE, STOREFRONT, BREAK ROOM, STORAGE CLOSETS, UNDER THE AISLE SHELVING. MUST REMOVE ALL DEBRIS, DETAIL CLEAN, AND MAINTAIN ALL AREAS.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • 6-501.11: OBSERVED HOLES IN THE WALLS OF THE FACILITY IN THE FOLLOWING AREAS: THE DRY STORAGE CLOSET, THE HALLWAY NEXT TO THE TOILET ROOMS, THE MOP SINK AREA, THE UPSTAIRS STORAGE AREA. OBSERVED THE COVING IN THE BREAK ROOM PEELING OFF THE WALL. OBSERVED BROKEN, STAINED, AND MISSING CEILING TILES THROUGHOUT THE PREMISE. MUST REPAIR AND MAINTAIN.
    • 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
      • 6-501.14(A): OBSERVED EXCESSIVE DEBRIS ENCRUSTED IN THE AIR DUCT VENTILATION IN THE BREAK ROOM, TOILET ROOMS, OFFICE ROOMS, AND STORAGE CLOSET. MUST REMOVE DEBRIS, DETAIL CLEAN AND MAINTAIN.
  5. License

    2 infractions

    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • FOUND FOOD SHELVING UNITS NOT CLEAN. MANAGEMENT INSTRUCTED TO CLEAN AND SANITIZE ALL SHELVING UNITS THAT STORE FOOD.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • FOUND FLOORS NOT CLEAN AT REAR STORAGE AREAS ALONG WALLS. MUST BE SWEPT AND MOPPED.

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