Big Orange - Cottonwood
22A - 45585 Luckakuck Way, Chilliwack · Restaurant
Inspection summary
Big Orange - Cottonwood has been inspected 7 times by Fraser Health Authority since October 10, 2024. The most recent inspection, on September 11, 2026, recorded 1 infraction.
4 of 7 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 3 infractions recorded. The higher-risk findings here relate to: Food temperature control and Protecting food from contamination.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded once on November 10, 2025. For example:
205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded once on November 10, 2025. For example:
209 - Food not protected from contamination [s. 12(a)]
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded 2 times across 2 separate inspections, most recently on September 11, 2026. For example:
312 - Items not required for food premises operation being stored on the premises [s. 18]
About this data
These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
7 inspections
- Routine Inspection
1 infraction
- 312 - Items not required for food premises operation being stored on the premises [s. 18]
- Observation: Personal items were observed in the facility, note these can have potential for cross contamination risk to surfaces and food items. A designated area must be made for this. These are allowed to be kept in this as long as they prevent contamination risk.
- Corrective Action(s): Operator must designated an area and container to keep the personal items. These must be kept here if kept in facility.
- Violation Score: 5
- 312 - Items not required for food premises operation being stored on the premises [s. 18]
- Routine Inspection
0 infractions
- Follow-Up Inspection
0 infractions
- Routine Inspection
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Observation (CORRECTED DURING INSPECTION): Two buckets of pearls were stored at room temperature. One bucket was measured at 20°C and the other at 50°C. No time stamps and records found. Staff stated "time as public health measure" being used. - 4 hours and discard.
- Corrective Action(s): Ensure time stamps are clearly labelled and recorded when it is discarded.
- Violation Score: 5
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): Chlorine sanitizer bucket and the 3rd compartment dishwashing sink filled with Chlorine were measured at 0ppm, and 10ppm.
- Corrective Action(s): Ensure 200ppm Chlorine.
- Violation Score: 5
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION): Buckets and a jar of baby found were being stored inside the handwashing station.
- Corrective Action(s): Use the handsink only for handwashing.
- Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
- Observation (CORRECTED DURING INSPECTION): Found two flats of raw eggs stored at the top shelf of the cooler, on top of fruits.
- Corrective Action(s): Use the lower shelf for storing raw eggs.
- Violation Score: 3
- 312 - Items not required for food premises operation being stored on the premises [s. 18]
- Observation (CORRECTED DURING INSPECTION): Observed a baby blanket on top of the chest freezer.
- Corrective Action(s): Separate non-food premise-related items from the food premise.
- Violation Score: 1
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Follow-Up Inspection
0 infractions
- Routine Inspection
1 infraction
- 312 - Items not required for food premises operation being stored on the premises [s. 18]
- Observation: Observed items not required for food premises operation being stored on the premises; coffee station and back storage area and freezer had personal food items present.
- Corrective Action(s): Ensure that items not required for food premises operation are removed or stored in an organized manner in a designated area and labelled appropriately. Organize coffee station and back storage area to ensure premises is maintained in a sanitary and organized manner.
- Correct by: March 5th, 2025.
- Violation Score: 3
- 312 - Items not required for food premises operation being stored on the premises [s. 18]
- Routine Inspection
0 infractions
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