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Blue Heron Resort - Pool

2093 Lakeshore Rd Dunnville ON N1A 2W8 · Outdoor

Official record from Haldimand-Norfolk →

Inspection summary

Blue Heron Resort - Pool has been inspected 4 times by Haldimand-Norfolk Health Unit (now Grand Erie Public Health) since June 19, 2025. The most recent inspection, on July 24, 2026, recorded 5 infractions.

None of the 4 inspections on record were free of infractions. In the past 12 months there were 2 inspections with 9 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances and Pool and spa water quality.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Chemicals and toxic substancesHigher risk

    Cleaning products, disinfectants and pesticides must be labelled and stored safely, away from food and from surfaces people touch. Inspectors flag chemicals that could contaminate food or harm people, as well as pest treatments applied without proper supervision.

    Recorded 2 times across 2 separate inspections, most recently on July 24, 2026. For example: Sufficient supply of chemicals and testing devices available on site (NC)

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded once on July 3, 2026. For example: The designated operator is trained in public pool operation, maintenance, filtration systems, water chemistry and all relevant safety and emergency procedures (C)

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 3 times across 2 separate inspections, most recently on July 24, 2026. For example: Daily records are completed, signed and maintained (NC)

  • Food safety training and certificationLower risk

    Many jurisdictions require a trained or certified person on site, such as a certified food handler. These findings mean the training record or the trained person was missing at the time. They do not by themselves mean anything was handled unsafely.

    Recorded once on June 19, 2025. For example: Public pool notices displayed with complete information (NC)

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 5 times across 2 separate inspections, most recently on July 24, 2026. For example: Cyanuric acid is not greater than 60 ppm (C)

About this data

These results come from Haldimand-Norfolk Health Unit (now Grand Erie Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

4 inspections

  1. Follow-up

    5 infractions

    • Cyanuric acid is not greater than 60 ppm (C)
      • Ensure cyanuric acid concentration is not greater than 60 ppm
    • Make-up water requirements are met (C)
      • Add at least 15 litres per bather of make-up water to pool each operating day as determined by water meter
    • Depth markings are present in appropriate locations (C)
      • Ensure markings are in figures not less than 100 mm high
      • Display markings that indicate "DEEP AREA" at appropriate location(s) on the deck
    • Sufficient supply of chemicals and testing devices available on site (NC)
      • Ensure testing devices are available and sufficient to operate the pool
    • Daily records are completed, signed and maintained (NC)
      • Record estimated number of bathers admitted to pool each operating day
      • Record reading of make-up water meter for pool as of end of day
  2. Required

    4 infractions

    • The designated operator is trained in public pool operation, maintenance, filtration systems, water chemistry and all relevant safety and emergency procedures (C)
      • Ensure the designated operator has received appropriate training
    • Depth markings are present in appropriate locations (C)
      • Display markings that indicate "DEEP AREA" at appropriate location(s) on the deck
    • Sufficient supply of chemicals and testing devices available on site (NC)
      • Ensure supply of chemicals are available and in sufficient quantity to operate the pool
      • Ensure testing devices are available and sufficient to operate the pool
      • Provide appropriate test kit
    • Water meter provided (NC)
      • Ensure water meter is provided to register the volume of make-up water added to the pool
      • Ensure water meter is repaired or replaced
  3. Required

    2 infractions

    • Daily records are completed, signed and maintained (NC)
      • Record results of telephone test and when telephone test performed
    • Other records are completed, signed and maintained (NC)
      • Determine the concentration of cyanuric acid not less than once every week
  4. Required

    1 infraction

    • Public pool notices displayed with complete information (NC)
      • Ensure at least two pool notices are displayed within facility
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