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Bon Accord Care Services Ltd

13350 Old Yale Rd, Surrey · Restaurant

Official record from Fraser Health →

Inspection summary

Bon Accord Care Services Ltd has been inspected 19 times by Fraser Health Authority since July 27, 2017. The most recent inspection, on October 2, 2026, found no infractions.

11 of 19 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 0 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Pests and Protecting food from contamination.

The last 3 inspections in a row found no infractions. The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 4 times across 4 separate inspections, most recently on February 26, 2025. For example: 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 2 times across 2 separate inspections, most recently on December 10, 2019. For example: 304 - Premises not free of pests [s. 26(a)]

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on September 13, 2022. For example: 209 - Food not protected from contamination [s. 12(a)]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded once on February 22, 2019. For example: 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on October 15, 2018. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

19 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    0 infractions

  3. Routine Inspection

    0 infractions

  4. Routine Inspection

    1 infraction

    • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation: Domestic refrigeration units being utilized in the kitchen that are consistently being opened and closed during food service.
      • Corrective Action(s): Replace these refrigeration units with commerical grade refrigeration units that can maintain ambient air temperatures from constant opening and closing.
      • Date to be corrected by: March 31, 2025
      • Violation Score: 9
  5. Routine Inspection

    0 infractions

  6. Routine Inspection

    0 infractions

  7. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Food contact surface sanitizer was measured >200 ppm chlorine, resulted in bleaching out a test paper. The sanitizer was diluted down to 100 ppm chlorine at this time.
      • Corrective Action(s):
      • Violation Score: 3
  8. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: 1 dead cockroach noted between the domestic fridge and the drawers in the kitchen area. 1 dead cockroach was noted behind the office desk area in the upstairs storage area.
      • Corrective Action(s): Operator has a montly contract with a pest control company. Ensure all areas are cleaned frequently and to take the necessary remediation steps to control and prevent the pest problem.
      • Violation Score: 3
  9. Follow-Up Inspection

    0 infractions

  10. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Hot water faucet for the upstair 2 compartment sink did not dispensed hot water when turned.
      • Corrective Action(s): Service / fix the hot water faucet and any leaks to ensure hot water is provided at the 2 compartment sink. Correct by: Sep 24, 2019.
      • Violation Score: 3
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: 3 ceiling tiles missing at the down stair kitchen area. Staff stated they were removed due to previous leaking issues.
      • Corrective Action(s): Install the missing ceiling tiles at the aforementioned location. Correct by: Sep 27, 2019.
      • Violation Score: 1
  11. Follow-Up Inspection

    0 infractions

  12. Follow-Up Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: One domestic cooler #3 still maintaing 7-9C. Do not store foods in this cooler.
      • Corrective Action(s): Fix cooler to maintain 4C. Date to be corrected: 2 weeks.
      • Violation Score: 3
  13. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): One cooler upstairs maintaining 8-9C. Lasagna was probed to be 20C. All items in this cooler need to be discarded.
      • Corrective Action(s): Discard all cold potentially hazardous food items. Do not use fridge for storing cold potentially hazardous food item. Date to be corrected: immediately
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation: No cold running water for handsink.
      • Corrective Action(s): Fix handsink to provide cold running water. Date to be corrected: today
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Upstairs fridge #3 is maintaining 8-10C. Adjust cooler temperature to be below 4C
      • Corrective Action(s): Fix cooler to maintain 4C. Date to be corrected: today
      • Violation Score: 5
  14. Follow-Up Inspection

    0 infractions

  15. Follow-Up Inspection

    0 infractions

  16. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Hot water faucet for the hand washing station is not available. Food handlers have been using 2 compartment sink behind the stove and beside the food preparation area as a hand washing station. A repair order has been submitted to repair the hand washing station.
      • Corrective Action(s):
      • Violation Score: 5
    • 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
      • Observation: Mr. Clean solution was stored in a spray bottle labelled as sanitizer. Mr. Clean is not an acceptable sanitizer. Ensure to store chemicals in the correct labelled containers.
      • Corrective Action(s):
      • Violation Score: 3
  17. Routine Inspection

    0 infractions

  18. Follow-Up Inspection

    0 infractions

  19. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Signs of cockroach infestation observed in upstairs food storage area. Pest control operator has been contracted to manage pest issue.
      • The following unprotected food items were discarded:
      • 1. Mesh bag of onions
      • 2. Three open bags of pudding mix
      • Corrective Action(s): 1. Remove all food items from storage area to protect from contamination during treatement.
      • 2. Pest control operator to treat building (all potentially affected areas). Ensure that all recommendations of pest control operator are followed.
      • 3. Remove any potential harbourage areas, including but not limited to carboard boxes. Seal any potential entrance points. Ensure that any opened foods are stored in pest proof containers.
      • 4. Ensure that all equipment, utensils, and food contact surfaces are properly cleaned and sanitized.
      • 5. Ensure that pest control reports are available for review by the Environmental Health Officer.
      • Date to be corrected by: Immediately.
      • Violation Score: 15

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