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Boulevard House - Mental Health

1053 Grand Blvd, North Vancouver BC V7L 3X1 · Mental Health

Official record from Vancouver Coastal →

Inspection summary

Boulevard House - Mental Health has been inspected 7 times by Vancouver Coastal Health since May 7, 2021. The most recent inspection, on April 9, 2026, recorded 7 infractions.

2 of 7 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 7 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Chemicals and toxic substancesHigher risk

    Cleaning products, disinfectants and pesticides must be labelled and stored safely, away from food and from surfaces people touch. Inspectors flag chemicals that could contaminate food or harm people, as well as pest treatments applied without proper supervision.

    Recorded once on April 9, 2026. For example: There are secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials [RCR Sec 35(1)(c)]

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 20 times across 5 separate inspections, most recently on April 9, 2026. For example: There is a suitable ongoing planned program of physical, social and recreational activities that meets the objectives of the care plan [RCR Sec 55(1)(a); Bill of Rights 2(c)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 3 times across 3 separate inspections, most recently on April 9, 2026. For example: Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 2 times across 2 separate inspections, most recently on April 9, 2026. For example: Expired medication is returned to the dispensing pharmacy as required [RCR Sec 72(b)]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 7 times across 3 separate inspections, most recently on April 9, 2026. For example: Menu provides a minimum of 2 nutritious snacks; each snack contains a minimum of 2 food groups as per Canada's Food Guide. [RCR Sec 62(2)(b)]

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

7 inspections

  1. Routine

    7 infractions

    • There is a suitable ongoing planned program of physical, social and recreational activities that meets the objectives of the care plan [RCR Sec 55(1)(a); Bill of Rights 2(c)]
    • The licence is displayed in a prominent place and includes manager name and any terms or conditions. [RCR Sec. 11(1)(a)]
    • Expired medication is returned to the dispensing pharmacy as required [RCR Sec 72(b)]
    • Menu provides a minimum of 2 nutritious snacks; each snack contains a minimum of 2 food groups as per Canada's Food Guide. [RCR Sec 62(2)(b)]
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
    • There are secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials [RCR Sec 35(1)(c)]
    • A qualified employee is designated to organize and supervise physical, social and recreational activities and has sufficient time to carry out activities [RCR Sec (45)(a)(b)]
  2. Routine

    9 infractions

    • Reportable incidents have been reported to the Medical Health Officer in the form and manner required. [RCR Sec 77(2)(c)]
    • There is a suitable ongoing planned program of physical, social and recreational activities that meets the objectives of the care plan [RCR Sec 55(1)(a); Bill of Rights 2(c)]
    • Monthly weights are taken and recorded, if missing, the reason is documented. [RCR Sec 83(4)(a),(5)(a)]
    • There is evidence of employee(s) continued compliance with the Province's immunization and TB program [RCR Sec 39(1)]
    • All persons admitted comply with the Province's immunization and TB control programs[RCR Sec 49(1); DOLSOP]
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
    • The written policies and procedures are reviewed and revised if necessary at least once each year [RCR Sec 85(1)(b)]
    • Employee files contain the records required by this regulation [RCR Sec 86]
    • A qualified employee is designated to organize and supervise physical, social and recreational activities and has sufficient time to carry out activities [RCR Sec (45)(a)(b)]
  3. Routine

    5 infractions

    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
    • For facilities with 24 or fewer persons in care, a nutrition plan is developed assessing specific nutrition needs and consider risk of being inadequately nourished. [RCR Sec 83(1)]
      • Nutrition plan does not assess specific nutrition needs.
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
      • Rooms and common areas are not maintained in a safe and clean condition.
    • Employee files contain the records required by this regulation [RCR Sec 86]
      • Lacks a record of character references.
      • Lacks a record of compliance with the Province's immunization and tuberculosis control programs.
    • Records referred to in this regulation are current [RCR Sec 91(1)(a)]
  4. Routine

    0 infractions

  5. Routine Follow-up

    0 infractions

  6. Routine

    1 infraction

    • The facility has a written policy and procedure for obtaining consent, in accordance with Part 3 IC of the Health Care (Consent) and Care Facility (Admission) Act, before admitting an adult to the community care facility. [RCR Sec 85(2)(m)]
  7. Routine

    11 infractions

    • Employees have been trained in the implementation of the plans and in the use of emergency equipment [RCR Sec 51(3)]
      • Employees have not been trained in the emergency plan.
      • Employees have not been trained in the use of emergency equipment.
    • Prior to or on admission persons in care are informed of the facility's policies respecting expressing concerns, making complaints and resolving disputes [RCR Sec 48(1)(b)]
    • There is an emergency plan displayed in a prominent place that sets out procedures to prepare for, mitigate, respond to and recover from any emergency, including procedures for evacuation and how persons in care will be cared for [RCR Sec 51(1),(4)]
      • Emergency plan does not include all required elements.
    • The facility has a written a policy and procedure for obtaining consent, in accordance with Part 3 of the Health Care (Consent) and
    • Care plans take into account the persons in care's unique abilities, physical, social and emotional needs, and cultural and spiritual preferences [RCR Sec 81(2)(b); Bill of Rights 1(b)]
    • Care plans are developed within 30 days of admission for admissions of 30 days or more. [RCR Sec 81(1); Bill of Rights 1(a)]
    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
    • For facilities with 24 or fewer persons in care, a nutrition plan is developed assessing specific nutrition needs and consider risk of being inadequately nourished. [RCR Sec 83(1)]
      • Nutrition plan does not assess specific nutrition needs.
    • Self-administration of medication has been approved by the MSAC and the practitioner who ordered the medication, and is included in the care plan [RCR Sec 70(4)]
      • Self-administration is not approved by the MSAC.
      • Self-administration is not approved by the medical practitioner or nurse practitioner who prescribed or ordered the medication.
      • Self-administration is not included on the care plan.
    • The facility has written policies and procedures as prescribed by the regulation [RCR Sec 85(2)(b-l)]
      • There is no written policy and procedure for the use of restraints in an emergency.
      • There is no written policy and procedure on the orientation of new managers and employees, including orientation respecting the policies and procedures of the community care facility, the regulations and the Act.
      • There is no written policy and procedure on the steps to be taken if a person in care leaves, or may have left, the community care facility without notification of an employee.
      • There is no written policy and procedure regarding release of vulnerable adults from the community care facility if a person who is not authorized to remove the person in care from the community care facility requests the release of the person in care.
      • There is no written policy and procedure to monitor the nutrition of a person in care.
      • There is no written policy and procedure on access to persons in care by persons who are not employees of the community care facility.
      • There is no written policy and procedure regarding release of vulnerable adults from the community care facility, including if a person who is authorized to remove the person in care from the community care facility appears to be incapable of providing safe care to the person in care.
      • There is no written policy and procedure on the appropriate manner and schedule of record keeping.
      • There is no written policy and procedure for responding to reportable incidents.
      • There is no written policy and procedure regarding how persons in care, their parents or representatives and contact persons may express concerns, make complaints and resolve disputes under section 60 [dispute resolution].
    • Employee performance is reviewed regularly to ensure that they continue to meet the requirements of this regulation and demonstrates the competence required for their duties [RCR Sec 40(1),(3)]
      • Employee performance is not reviewed regularly.

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