BURGER FACTORY
780 EAGLESON RD OTTAWA ON K2M 2V8 · Food Safety
Inspection summary
BURGER FACTORY has been inspected 9 times by Ottawa Public Health since March 12, 2024. The most recent inspection, on February 26, 2026, recorded 3 infractions.
5 of 9 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 6 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances, Protecting food from contamination and Cleaning and sanitizing.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Chemicals and toxic substancesHigher risk
Cleaning products, sanitizers and pesticides must be labelled and stored away from food and food-contact surfaces. Inspectors flag chemicals that could end up in food, as well as pest treatments applied without proper supervision.
Recorded 5 times across 4 separate inspections, most recently on February 26, 2026. For example:
Toxic and poisonous substances required for maintenance of sanitary conditions are kept separate from food, in containers bearing a label and used in a manner that does not contaminate the food.
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded 2 times across 2 separate inspections, most recently on November 18, 2025. For example:
All food shall be protected from contamination and adulteration.
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded once on November 18, 2025. For example:
Multi-service utensils shall be cleaned and sanitized after each use.
Food safety training and certificationLower risk
Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.
Recorded once on February 26, 2026. For example:
Every operator of a food service premise ensures that there is at least one food handler or supervisor on the premise who has completed food handler training during every hour in which the premise is operating.
About this data
These results come from Ottawa Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
9 inspections
- Required
3 infractions
- Toxic and poisonous substances required for maintenance of sanitary conditions are kept separate from food, in containers bearing a label and used in a manner that does not contaminate the food.
- Keep toxic and poisonous substances in a container that bears a label on which the contents of the container are clearly identified.
- Utensils shall be sanitized through the use of an approved chemical solution or hot water for the required contact time and temperature.
- Every operator of a food service premise ensures that there is at least one food handler or supervisor on the premise who has completed food handler training during every hour in which the premise is operating.
- Operator must ensure that there is at least one food handler or supervisor on the premise who has completed food handler training.
- For further information, please visit www.ottawapublichealth.ca; Search phrase: Certified Food Handler Training
- Toxic and poisonous substances required for maintenance of sanitary conditions are kept separate from food, in containers bearing a label and used in a manner that does not contaminate the food.
- Complaint
0 infractions
- Required
3 infractions
- Multi-service utensils shall be cleaned and sanitized after each use.
- Clean and sanitize multi-service articles after each use.
- Utensils shall be sanitized through the use of an approved chemical solution or hot water for the required contact time and temperature.
- Provide a test reagent for determining the concentration of the other approved sanitizing agent where the sanitizing takes place.
- All food shall be protected from contamination and adulteration.
- Multi-service utensils shall be cleaned and sanitized after each use.
- Required
0 infractions
- Complaint
0 infractions
- Follow-up inspection
0 infractions
- Follow-up inspection
1 infraction
- Utensils shall be sanitized through the use of an approved chemical solution or hot water for the required contact time and temperature.
- Provide a test reagent for determining the concentration of the other approved sanitizing agent where the sanitizing takes place.
- Utensils shall be sanitized through the use of an approved chemical solution or hot water for the required contact time and temperature.
- Routine inspection
2 infractions
- Utensils shall be sanitized through the use of an approved chemical solution or hot water for the required contact time and temperature.
- Provide a test reagent for determining the concentration of the other approved sanitizing agent where the sanitizing takes place.
- All food shall be protected from contamination and adulteration.
- Protect all food from contamination and adulteration.
- Utensils shall be sanitized through the use of an approved chemical solution or hot water for the required contact time and temperature.
- Routine inspection
0 infractions
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