Calypso Queen Caribbean Chinese Cuisine
9 & 10 80 Thickson Rd S, Whitby ON L1N 7T2 · Food Safety Inspections
Inspection summary
Calypso Queen Caribbean Chinese Cuisine has been inspected 19 times by Durham Region Health Department since December 9, 2024. The most recent inspection, on July 24, 2026, found no infractions.
4 of 19 inspections on record found no infractions at all. In the past 12 months there were 6 inspections with 15 infractions recorded. The higher-risk findings here relate to: Food temperature control, Protecting food from contamination and Pests.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded 9 times across 7 separate inspections, most recently on July 23, 2026. For example:
Potentially hazardous food is held at 4°C (40°F) or lower
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded 9 times across 9 separate inspections, most recently on July 23, 2026. For example:
Food protected from potential contamination and/or adulteration
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded 7 times across 7 separate inspections, most recently on July 23, 2026. For example:
Adequate protection against the entrance of insects, vermin, and rodents
Handwashing and staff hygieneHigher risk
Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.
Recorded 2 times across 2 separate inspections, most recently on December 10, 2024. For example:
Hand washing basin with supplies of hot and cold water, soap in a dispenser and single-use towels
Chemicals and toxic substancesHigher risk
Cleaning products, sanitizers and pesticides must be labelled and stored away from food and food-contact surfaces. Inspectors flag chemicals that could end up in food, as well as pest treatments applied without proper supervision.
Recorded once on February 25, 2025. For example:
Food contact surfaces properly designed, constructed, installed, maintained, located (smooth, non-absorbent, cleanable, corrosion resistant and non-toxic)
About this data
These results come from Durham Region Health Department, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
19 inspections
- Re-Inspection
0 infractions
- Routine
6 infractions
- Potentially hazardous food is held at 4°C (40°F) or lower
- * Fail to ensure potentially hazardous foods are held at 4°C (40°F) or less
- Operator to ensure potentially hazardous foods are held at 4°C (40°F) or lower
- Food protected from potential contamination and/or adulteration
- * Observed potentially hazardous food not covered to prevent contamination / adulteration
- Operator to ensure all foods are covered in storage
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces are in clean and in good repair
- Operator to adjust or repair the malfunctioning cooler immediately. Do not store any potentially hazardous foods in the malfunctioning unit until it is able to maintain hazardous foods at 4° C or lower
- Operator to ensure that all equipment/non-food contact surfaces are maintained clean and in good repair
- Mechanical dishwashing: Wash / rinse water clean, water temperature, timing cycles, sanitizer
- * Fail to provide sufficient detergent, chemicals, or required water temperatures for washing and sanitizing
- Operator to ensure utensils are manually sanitized after each mechanical wash cycle
- Operator to ensure the appropriate chemicals and/or temperatures are used for proper washing and sanitizing
- Operator to ensure mechanical dishwasher is maintained in good repair
- Sanitary maintenance of and provision of required supplies in staff / public washroom facilities
- * Fail to equip facility with a method of hand drying that uses single-service towels or a hot air dryer
- Operator to ensure the washroom facilities are properly supplied with soap/detergent, single-service towels or hot air dryer, toilet paper and hot and cold running water
- Adequate protection against the entrance of insects, vermin, and rodents
- * Evidence of pests observed
- Contact licensed pest control operator for insect / rodent / pest treatment and control
- Operator to ensure food premise shall be protected against the entry of pest
- Potentially hazardous food is held at 4°C (40°F) or lower
- Re-Inspection
1 infraction
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces are in clean and in good repair
- Operator to ensure that all equipment/non-food contact surfaces are maintained clean and in good repair
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- Routine
4 infractions
- Food is prepared in a safe manner
- * Fail to ensure food is prepared in a safe manner
- Observed potentially hazardous foods not being thawed in an appropriate and safe manner
- Operator to ensure potentially hazardous foods are prepared in a safe manner
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces are in clean and in good repair
- Operator to ensure that all equipment/non-food contact surfaces are maintained clean and in good repair
- Sanitary maintenance of and provision of required supplies in staff / public washroom facilities
- * Fail to keep washroom in good repair, clean and sanitary condition
- Operator to ensure the washroom facilities are maintained clean and in good repair
- Floors clean and in good repair
- * Fail to ensure floor of dishwashing area kept clean and in good repair
- * Fail to ensure floor of food-handling room kept clean and in good repair
- Operator to ensure floors are kept clean and in good repair
- Operator to ensure floors are maintained from clutter to permit adequate cleaning
- Food is prepared in a safe manner
- Re-Inspection
0 infractions
- Routine
4 infractions
- Potentially hazardous food is held at 4°C (40°F) or lower
- * Fail to ensure potentially hazardous foods are held at 4°C (40°F) or less
- Potentially hazardous foods observed at an internal temperature above 4° C (40°F)
- Operator to ensure potentially hazardous foods are held at 4°C (40°F) or lower
- Thermometers used to verify food preparation and storage temperatures
- * Fail to provide thermometer in temperature controlled room / equipment used to store potentially hazardous foods
- Operator to provide accurate and easily readable indicating thermometers in temperature controlled rooms/equipment used for storage of potentially hazardous foods
- Food protected from potential contamination and/or adulteration
- * Observed scoops/utensils not being stored in a sanitary manner to prevent contamination and/or adulteration
- Operator to ensure all food is properly stored, displayed, transported and served to prevent contamination
- Operator to ensure scoops/utensils are stored and maintained in a sanitary manner to prevent contamination and/or adulteration
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces are in clean and in good repair
- Operator to adjust or repair the malfunctioning cooler immediately. Do not store any potentially hazardous foods in the malfunctioning unit until it is able to maintain hazardous foods at 4° C or lower
- Operator to ensure that all equipment/non-food contact surfaces are maintained clean and in good repair
- Potentially hazardous food is held at 4°C (40°F) or lower
- Re-Inspection
2 infractions
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces are of sound and tight construction
- Operator to ensure that all equipment/non-food contact surfaces are readily cleanable/non-absorbent and of sound and tight construction.
- Mechanical ventilation operable where required
- * Fail to maintain ventilation system in manner to eliminate odours, fumes, vapors, smoke and excessive heat
- Operator to ensure ventilation system is maintained in a clean and sanitary manner eliminating odours, fumes, vapors, smoke and excessive heat
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- Routine
5 infractions
- Potentially hazardous food is held at 4°C (40°F) or lower
- * Fail to ensure potentially hazardous foods are held at 4°C (40°F) or less
- CCP monitoring should be conducted by operator
- Potentially hazardous foods observed at an internal temperature above 4° C (40°F)
- Operator to conduct internal temperature checks of potentially hazardous foods
- Operator to ensure potentially hazardous foods are held at 4°C (40°F) or lower
- Food protected from potential contamination and/or adulteration
- * Fail to protect food from contamination and/or adulteration
- * Observed scoops/utensils not being stored in a sanitary manner to prevent contamination and/or adulteration
- Operator to ensure scoops/utensils are stored and maintained in a sanitary manner to prevent contamination and/or adulteration
- Operator to ensure all foods are covered in storage
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces are in clean and in good repair
- Operator to ensure that all equipment/non-food contact surfaces are maintained clean and in good repair
- Floors clean and in good repair
- * Fail to ensure floor of food-handling room kept clean and in good repair
- Operator to ensure floors are kept clean and in good repair
- Mechanical ventilation operable where required
- * Fail to maintain ventilation system in manner to eliminate odours, fumes, vapors, smoke and excessive heat
- Operator to ensure ventilation system is maintained in a clean and sanitary manner eliminating odours, fumes, vapors, smoke and excessive heat
- Potentially hazardous food is held at 4°C (40°F) or lower
- Non-Routine Inspection
0 infractions
- Non-Routine Inspection
2 infractions
- Potentially hazardous food is held at 4°C (40°F) or lower
- * Fail to ensure potentially hazardous foods are held at 4°C (40°F) or less
- CCP monitoring should be conducted by operator
- Potentially hazardous foods observed at an internal temperature above 4° C (40°F)
- Operator to ensure potentially hazardous foods are held at 4°C (40°F) or lower
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces are in clean and in good repair
- Operator to ensure that all equipment/non-food contact surfaces are maintained clean and in good repair
- Potentially hazardous food is held at 4°C (40°F) or lower
- Non-Routine Inspection
2 infractions
- Potentially hazardous food is held at 4°C (40°F) or lower
- * Fail to ensure potentially hazardous foods are held at 4°C (40°F) or less
- CCP monitoring should be conducted by operator
- Potentially hazardous foods observed at an internal temperature above 4° C (40°F)
- Operator to conduct internal temperature checks of potentially hazardous foods
- Operator to ensure potentially hazardous foods are held at 4°C (40°F) or lower
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces are in clean and in good repair
- Operator to ensure that all equipment/non-food contact surfaces are maintained clean and in good repair
- Potentially hazardous food is held at 4°C (40°F) or lower
- Re-Inspection
1 infraction
- Food protected from potential contamination and/or adulteration
- * Observed potentially hazardous food not covered to prevent contamination / adulteration
- Operator to ensure all foods are covered in storage
- Food protected from potential contamination and/or adulteration
- Routine
5 infractions
- Potentially hazardous food is held at 4°C (40°F) or lower
- * Fail to ensure potentially hazardous foods are held at 4°C (40°F) or less
- Potentially hazardous foods observed at an internal temperature above 4° C (40°F)
- Operator to ensure potentially hazardous foods are held at 4°C (40°F) or lower
- Food protected from potential contamination and/or adulteration
- * Observed potentially hazardous food not covered to prevent contamination / adulteration
- * Observed scoop / dipper not kept in a manner preventing bacterial growth
- Operator to ensure all food is properly stored, displayed, transported and served to prevent contamination
- Operator to ensure scoops/utensils are stored and maintained in a sanitary manner to prevent contamination and/or adulteration
- Operator to ensure all foods are covered in storage
- Food contact surfaces properly designed, constructed, installed, maintained, located (smooth, non-absorbent, cleanable, corrosion resistant and non-toxic)
- * Fail to maintain utensils, multi-service articles and/or food contact surfaces in a clean and sanitary manner and/or in good repair
- Operator to ensure all food contact surfaces, utensils and/or multi-service articles are cleaned and sanitized after each use and are maintained in good repair
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces are in clean and in good repair
- Operator to ensure that all equipment/non-food contact surfaces are maintained clean and in good repair
- Adequate protection against the entrance of insects, vermin, and rodents
- * Evidence of pests observed
- Contact licensed pest control operator for insect / rodent / pest treatment and control
- Operator to ensure food premise shall be protected against the entry of pest
- Provide proof of contract with licensed pest control operator to control and remove insect/pest infestation
- Potentially hazardous food is held at 4°C (40°F) or lower
- Re-Inspection
3 infractions
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces are in clean and in good repair
- Operator to ensure that all equipment/non-food contact surfaces are maintained clean and in good repair
- Adequate protection against the entrance of insects, vermin, and rodents
- * Evidence of pests observed
- Contact licensed pest control operator for insect / rodent / pest treatment and control
- Operator to ensure storage areas are maintained clean and organized to facilitate the monitoring of pest control
- Operator to ensure food premise shall be protected against the entry of pest
- Floors clean and in good repair
- * Fail to ensure floor of food-handling room kept clean and in good repair
- Operator to ensure floors are kept clean and in good repair
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- Re-Inspection
3 infractions
- Food protected from potential contamination and/or adulteration
- * Fail to protect food from contamination and/or adulteration
- Operator to ensure all food is properly stored, displayed, transported and served to prevent contamination
- Operator to ensure all foods are stored off the floor
- Adequate protection against the entrance of insects, vermin, and rodents
- * Fail to maintain premise free from every condition that may adversely affect the sanitary operation of the premise
- * Fail to prevent the entrance of insect / rodent / pest
- * Evidence of pests observed
- Contact licensed pest control operator for insect / rodent / pest treatment and control
- Operator to ensure storage areas are maintained clean and organized to facilitate the monitoring of pest control
- Operator to ensure written records are maintained for 1 year
- Operator to ensure food premise shall be protected against the entry of pest
- Provide proof of contract with licensed pest control operator to control and remove insect/pest infestation
- Floors clean and in good repair
- * Fail to ensure floor of food-handling room kept clean and in good repair
- Operator to ensure floors are kept clean and in good repair
- Food protected from potential contamination and/or adulteration
- Re-Inspection
4 infractions
- Hot holding of potentially hazardous food: minimum of 60°C (140°F) after cooking / rapid re-heating
- CCP monitoring should be conducted by operator
- Operator to ensure potentially hazardous foods are held at 60°C (140°F) or higher after cooking/rapid reheating
- Food protected from potential contamination and/or adulteration
- * Fail to protect food from contamination and/or adulteration
- Operator to ensure all food is properly stored, displayed, transported and served to prevent contamination
- Operator to ensure all foods are covered in storage
- Operator to ensure all foods are stored off the floor
- Adequate protection against the entrance of insects, vermin, and rodents
- * Fail to maintain premise free from every condition that may adversely affect the sanitary operation of the premise
- * Fail to prevent the entrance of insect / rodent / pest
- * Evidence of pests observed
- Operator to ensure storage areas are maintained clean and organized to facilitate the monitoring of pest control
- Operator to ensure food premise shall be protected against the entry of pest
- Provide proof of contract with licensed pest control operator to control and remove insect/pest infestation
- Floors clean and in good repair
- * Fail to ensure floor of food-handling room kept clean and in good repair
- Operator to ensure floors are kept clean and in good repair
- Hot holding of potentially hazardous food: minimum of 60°C (140°F) after cooking / rapid re-heating
- Re-Inspection
0 infractions
- Re-Inspection
4 infractions
- Hand washing basin with supplies of hot and cold water, soap in a dispenser and single-use towels
- * Fail to provide adequate supplies (single-use towels, soap in a dispenser) for the hand washing basin in the food preparation area
- Operator to ensure hand washing basins are adequately supplied
- Food protected from potential contamination and/or adulteration
- * Observed scoops/utensils not being stored in a sanitary manner to prevent contamination and/or adulteration
- Operator to ensure scoops/utensils are stored and maintained in a sanitary manner to prevent contamination and/or adulteration
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces are in clean and in good repair
- Operator to ensure that all equipment/non-food contact surfaces are maintained clean and in good repair
- Adequate protection against the entrance of insects, vermin, and rodents
- * Evidence of pests observed
- Operator to ensure food premise shall be protected against the entry of pest
- Hand washing basin with supplies of hot and cold water, soap in a dispenser and single-use towels
- Routine
8 infractions
- Food is prepared in a safe manner
- * Fail to ensure food is prepared in a safe manner
- Do not thaw hazardous foods at room temperature
- Observed potentially hazardous foods not being thawed in an appropriate and safe manner
- Operator to ensure potentially hazardous foods are prepared in a safe manner
- Washing hands thoroughly before and after handling food
- * Food handlers fail to wash hands as often as necessary to prevent the contamination of food or food areas
- Food handlers must wash hands after they are contaminated and before handling food
- Operator to wash hands before putting on disposable gloves
- Separate hand washing basin provided for food handlers
- * Fail to ensure hand washing basin is easily accessible
- Operator to ensure a designated hand washing basin is provided and/or accessible in each food preparation area
- Hand washing basin with supplies of hot and cold water, soap in a dispenser and single-use towels
- * Fail to provide adequate supplies (single-use towels, soap in a dispenser) for the hand washing basin in the food preparation area
- Operator to ensure hand washing basins are adequately supplied
- Food protected from potential contamination and/or adulteration
- * Fail to protect food from contamination and/or adulteration
- * Observed scoops/utensils not being stored in a sanitary manner to prevent contamination and/or adulteration
- Operator to ensure all food is properly stored, displayed, transported and served to prevent contamination
- Operator to ensure scoops/utensils are stored and maintained in a sanitary manner to prevent contamination and/or adulteration
- Equipment, non-food contact surfaces and linen are maintained, designed, constructed, installed and accessible for cleaning
- * Fail to maintain all equipment/non-food contact surfaces are in clean and in good repair
- Operator to ensure that all equipment/non-food contact surfaces are maintained clean and in good repair
- Adequate protection against the entrance of insects, vermin, and rodents
- * Fail to ensure storage areas are clean and organized to facilitate monitoring of pest control
- * Fail to maintain premise free from every condition that may adversely affect the food therein
- * Evidence of significant pests observed
- Contact licensed pest control operator for insect / rodent / pest treatment and control
- Operator to ensure storage areas are maintained clean and organized to facilitate the monitoring of pest control
- Provide proof of contract with licensed pest control operator to control and remove insect/pest infestation
- Floors clean and in good repair
- * Fail to ensure floor of food-handling room kept clean and in good repair
- Operator to ensure floors are kept clean and in good repair
- Food is prepared in a safe manner
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