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Camille House - Mental Health

5 W 15th Ave, Vancouver BC V5Y 1X7 · Mental Health

Official record from Vancouver Coastal →

Inspection summary

Camille House - Mental Health has been inspected 12 times by Vancouver Coastal Health since July 16, 2021. The most recent inspection, on June 11, 2026, recorded 3 infractions.

1 of 12 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 9 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances and Handwashing and staff hygiene.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Chemicals and toxic substancesHigher risk

    Cleaning products, disinfectants and pesticides must be labelled and stored safely, away from food and from surfaces people touch. Inspectors flag chemicals that could contaminate food or harm people, as well as pest treatments applied without proper supervision.

    Recorded 3 times across 3 separate inspections, most recently on June 11, 2026. For example: There are secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials [RCR Sec 35(1)(c)]

  • Handwashing and staff hygieneHigher risk

    Hands are one of the main ways germs spread, from person to person and onto food and surfaces. Inspectors look for stocked, accessible handwashing sinks, staff washing their hands when required, and sick staff being kept away from work where it matters. Gaps here can spread illness quickly.

    Recorded 2 times across 2 separate inspections, most recently on June 1, 2023. For example: There is a program to instruct, if necessary, and assist persons in care in maintaining health and hygiene [RCR Sec 54(1)]

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 20 times across 9 separate inspections, most recently on June 11, 2026. For example: Reportable incidents have been reported to the Medical Health Officer in the form and manner required. [RCR Sec 77(2)(c)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 14 times across 9 separate inspections, most recently on June 11, 2026. For example: Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 2 times across 2 separate inspections, most recently on December 18, 2025. For example: Expired medication is returned to the dispensing pharmacy as required [RCR Sec 72(b)]

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Routine

    3 infractions

    • Reportable incidents have been reported to the Medical Health Officer in the form and manner required. [RCR Sec 77(2)(c)]
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
      • Rooms and common areas are not maintained in a good state of repair.
    • There are secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials [RCR Sec 35(1)(c)]
  2. Routine

    6 infractions

    • The care plan(s) contains all items that must be recorded under this regulation [RCR Sec 81(3)]
      • Does not include an oral health care plan.
      • Does not include a recreation and leisure plan.
    • Care plan(s) is reviewed and, if necessary, modified if there is a substantial change in the circumstances of the person in care or at least once a year [RCR Sec 81(4)(b)]
      • Care plan(s) are not reviewed and, if necessary, modified if there is a substantial change.
    • The care and supervision of a person in care is consistent with the terms and conditions of the care plan [RCR Sec 82]
    • Food is safely prepared, stored, served and handled. [RCR Sec 63(1)]
    • Expired medication is returned to the dispensing pharmacy as required [RCR Sec 72(b)]
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
      • Rooms and common areas are not maintained in a good state of repair.
  3. Routine Follow-up

    0 infractions

  4. Routine

    9 infractions

    • Care plans take into account the persons in care's unique abilities, physical, social and emotional needs, and cultural and spiritual preferences [RCR Sec 81(2)(b); Bill of Rights 1(b)]
    • Reportable incidents have been reported to the Medical Health Officer in the form and manner required. [RCR Sec 77(2)(c)]
    • Reportable incidents have been reported with appropriate notifications [RCR Sec 77(2)(a)(b)(d);DOLSOP Preventing Opioid Overdose]
      • Did not immediately inform the medical health officer.
    • Self-administration of medication has been approved by the MSAC and the practitioner who ordered the medication, and is included in the care plan [RCR Sec 70(4)]
      • Self-administration is not approved by the MSAC.
      • Self-administration is not approved by the medical practitioner or nurse practitioner who prescribed or ordered the medication.
    • Menu is followed and if unable to do so, the food provided meets nutritional requirements. [RCR Sec 62(3)]
      • Menu is not followed.
    • Bedroom(s), bathroom(s) and common room(s) are lit sufficiently [RCR Sec 16(2)]
      • Lighting is insufficient to carry out activities and for ordinary use.
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
      • Rooms and common areas are not maintained in a good state of repair.
      • Rooms and common areas are not maintained in a safe and clean condition.
    • If used by persons in care, laundry facilities have a slip resistant floor surface [RCR Sec 35(2)(a)]
    • First aid supplies are readily accessible to all employees, including while care is provided off the facility premises [RCR Sec 43(2);DOLSOP Preventing Opioid Overdose]
      • The first aid supplies are insufficient.
      • Naloxone is not easily accessible to staff in the facility
  5. Routine Follow-up

    1 infraction

    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
  6. Routine

    3 infractions

    • Care plans are developed within 30 days of admission for admissions of 30 days or more. [RCR Sec 81(1); Bill of Rights 1(a)]
    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
    • Bathrooms have slip resistant material on the bottom of bathtub(s) and shower(s), [RCR Sec 30(b)]
  7. Routine Follow-up

    2 infractions

    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
    • There are secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials [RCR Sec 35(1)(c)]
  8. Routine Follow-up

    3 infractions

    • Care plans are developed within 30 days of admission for admissions of 30 days or more. [RCR Sec 81(1); Bill of Rights 1(a)]
    • Only those persons who will receive safe and adequate care are accommodated. [RCR Sec 46 (1)]
    • The care plan(s) contains all items that must be recorded under this regulation [RCR Sec 81(3)]
  9. Routine

    10 infractions

    • For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]
      • No record of the consent for that person(s) in care to be admitted.
    • Care plans are developed within 30 days of admission for admissions of 30 days or more. [RCR Sec 81(1); Bill of Rights 1(a)]
    • Only those persons who will receive safe and adequate care are accommodated. [RCR Sec 46 (1)]
    • The care plan(s) contains all items that must be recorded under this regulation [RCR Sec 81(3)]
      • Does not include an assessment of the nature of the risk of falling presented by the person in care.
      • Does not include a fall prevention plan.
    • Monthly weights are taken and recorded, if missing, the reason is documented. [RCR Sec 83(4)(a),(5)(a)]
      • Monthly weights are not taken.
      • The reason for the monthly weight missing is not recorded.
    • There is a program to instruct, if necessary, and assist persons in care in maintaining health and hygiene [RCR Sec 54(1)]
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
      • Rooms and common areas are not maintained in a good state of repair.
      • Rooms and common areas are not maintained in a safe and clean condition.
    • There are secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials [RCR Sec 35(1)(c)]
    • There are written and implemented policies and procedures to guide staff in the care and supervision of the persons in care [RCR Sec 85(1)(a), (d)]
      • Policies and procedures are not implemented by staff.
    • First aid supplies are readily accessible to all employees, including while care is provided off the facility premises [RCR Sec 43(2);DOLSOP Preventing Opioid Overdose]
      • The first aid supplies are insufficient.
  10. Routine Follow-up

    2 infractions

    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
      • Rooms and common areas are not maintained in a good state of repair.
      • Rooms and common areas are not maintained in a safe and clean condition.
  11. Routine

    4 infractions

    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
    • There is a program to instruct, if necessary, and assist persons in care in maintaining health and hygiene [RCR Sec 54(1)]
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
      • Rooms and common areas are not maintained in a good state of repair.
      • Rooms and common areas are not maintained in a safe and clean condition.
    • First aid supplies are readily accessible to all employees, including while care is provided off the facility premises [RCR Sec 43(2);DOLSOP Preventing Opioid Overdose]
      • The first aid supplies are insufficient.
      • Naloxone is not easily accessible to staff in the facility
  12. Routine Follow-up

    2 infractions

    • Expired medication is returned to the dispensing pharmacy as required [RCR Sec 72(b)]
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
      • Rooms and common areas are not maintained in a good state of repair.

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