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Capistrano - Outdoor Whirlpool

12891 Jack Bell Dr, Richmond BC V6V 2T2 · Hot Tub

Inspection summary

Capistrano - Outdoor Whirlpool has been inspected 17 times by Vancouver Coastal Health since May 11, 2015. The most recent inspection, on September 25, 2026, recorded 2 infractions.

9 of 17 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 2 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 13 times across 8 separate inspections, most recently on September 25, 2026. For example: The pool has controlled access

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 2 times across 2 separate inspections, most recently on May 13, 2022. For example: Chemicals are stored in a safe manner and location

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded once on May 16, 2019. For example: The pool water temperature is properly maintained

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded once on May 13, 2022. For example: Construction or alterations have occurred with a valid construction permit or waiver.

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

17 inspections

  1. Routine

    2 infractions

    • The pool has controlled access
      • Pool security fencing with a self-closing gate is lacking or inadequate
    • The operator maintains the pool in good repair.
  2. Routine

    0 infractions

  3. Routine

    1 infraction

    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
  4. Routine

    0 infractions

  5. Routine Follow-up

    0 infractions

  6. Routine

    3 infractions

    • The pool disinfectant is properly maintained
      • Chlorine Cyanurate is less than 2.0 ppm at temperature above 30°C
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool has controlled access
      • Pool security fencing with a self-closing gate is lacking or inadequate
  7. Routine

    0 infractions

  8. Routine

    4 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
      • A main drain cover and/or sump or suction fitting has been changed without authorization.
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Chemicals are stored in a safe manner and location
    • Pool rules are posted prominently within the pool enclosure
  9. Routine

    1 infraction

    • Pool water velocity and recirculation rate is properly maintained
  10. Routine

    2 infractions

    • The pool water temperature is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
  11. Routine

    2 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
  12. Routine

    0 infractions

  13. Routine

    0 infractions

  14. Routine

    0 infractions

  15. Routine

    0 infractions

  16. Routine Follow-up

    0 infractions

  17. Routine

    2 infractions

    • The pool pH level is properly maintained
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Nose of any step or ledge in the pool is not marked in a contrasting colour.

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