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Fransisco Village - Outdoor Whirlpool

12500 McNeely Dr, Richmond BC V6V 2S4 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

Fransisco Village - Outdoor Whirlpool has been inspected 19 times by Vancouver Coastal Health since May 25, 2016. The most recent inspection, on September 15, 2026, recorded 1 infraction.

4 of 19 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 2 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 30 times across 13 separate inspections, most recently on July 15, 2025. For example: The pool disinfectant is properly maintained

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded 5 times across 5 separate inspections, most recently on September 15, 2026. For example: Construction or alterations have occurred with a valid construction permit or waiver.

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded once on May 24, 2017. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 6 times across 6 separate inspections, most recently on July 7, 2025. For example: The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

19 inspections

  1. Routine

    1 infraction

    • Construction or alterations have occurred with a valid construction permit or waiver.
  2. Routine

    1 infraction

    • Construction or alterations have occurred with a valid construction permit or waiver.
  3. Routine Follow-up

    3 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
      • Construction or alteration of the pool has occurred without a permit or approved plans.
    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
  4. Routine

    4 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
      • Construction or alteration of the pool has occurred without a permit or approved plans.
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
      • Clock prominently displaying the time is not present or in clear view
  5. Routine

    0 infractions

  6. Routine

    5 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
      • Construction or alteration of the pool has occurred without a permit or approved plans.
    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 0.5 ppm at temperature of 30°C or below.
    • Pool water velocity and recirculation rate is properly maintained
    • The pool does not present any suction or entrapment hazards to pool patrons
    • The operator maintains the pool in good repair.
  7. Routine Follow-up

    1 infraction

    • The pool does not present any suction or entrapment hazards to pool patrons
  8. Routine Follow-up

    1 infraction

    • The pool does not present any suction or entrapment hazards to pool patrons
  9. Routine

    3 infractions

    • The pool is operated in accordance with the terms and conditions of the permit
    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature above 30°C.
    • The pool does not present any suction or entrapment hazards to pool patrons
  10. Routine Follow-up

    0 infractions

  11. Routine Follow-up

    2 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
      • Clock prominently displaying the time is not present or in clear view
  12. Routine

    4 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
      • Clock prominently displaying the time is not present or in clear view
      • Instructions for the safe use of the hot tub is not present or in clear view
    • Pool rules are posted prominently within the pool enclosure
      • Safety rules sign missing, incomplete, or not clearly visible to the public
  13. Routine Follow-up

    2 infractions

    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
    • Pool rules are posted prominently within the pool enclosure
  14. Routine

    5 infractions

    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
    • The pool has controlled access
      • Pool security fencing with a self-closing gate is lacking or inadequate
    • Pool rules are posted prominently within the pool enclosure
      • Safety rules sign missing, incomplete, or not clearly visible to the public
      • “No lifeguard on duty” sign missing, incomplete, or not clearly visible to the public
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
      • Soap and/or single-use hand towels are not available in the dispensers.
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing are inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH are tested and recorded at least twice daily; Alkalinity and Cyanuric Acid are tested and recorded at least weekly.
  15. Routine

    2 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Hot water provided in pool facilities is ≥ 49°C
  16. Routine Follow-up

    0 infractions

  17. Routine

    7 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature > 30°C
    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  18. Routine Follow-up

    0 infractions

  19. Routine

    1 infraction

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm

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