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Cascade Gardens - Food Service

3460 Kalyk Ave, Burnaby · Institutional Kitchen

Official record from Fraser Health →

Inspection summary

Cascade Gardens - Food Service has been inspected 18 times by Fraser Health Authority since November 10, 2017. The most recent inspection, on September 10, 2026, recorded 2 infractions.

7 of 18 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 3 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Food temperature control and Pests.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 7 times across 6 separate inspections, most recently on September 10, 2026. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 3 times across 2 separate inspections, most recently on April 15, 2025. For example: 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 2 times across 2 separate inspections, most recently on September 10, 2026. For example: 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 2 times across 2 separate inspections, most recently on May 29, 2023. For example: 209 - Food not protected from contamination [s. 12(a)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 2 times across 2 separate inspections, most recently on April 7, 2026. For example: 306 - Food premises not maintained in a sanitary condition [s. 17(1)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

18 inspections

  1. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sanitizer solution under baking area found to be at 0ppm QUAT.
      • CORRECTED AT TIME OF INSPECTION - by direction of EHO.
      • .
      • Corrective Action(s): Ensure staff are changing out sanitizer solution at an increased frequency.
      • .
      • Violation Score: 5
    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: All doors leading to kitchen area have gaps that would permit rodent entry.
      • .
      • Corrective Action(s): The gaps under the doors are to be pest proofed and sealed such that no rodents could enter into kitchen.
      • As colder months approach it is important to pest proof the kitchen area.
      • .
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Rodent droppings and food debris found on floor in corners and in hard to reach areas.
      • .
      • Corrective Action(s): Ensure the floors are routinely cleaned. All hard to reach areas are to be properly cleaned to prevent pest infestations.
      • .
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Some wear on ceiling at dish pit areas.
      • .
      • Corrective Action(s): The facility is quite old and requires constant repairs of any worn areas. This includes cupboards, walls and shelves.
      • Ensure anything worn is replaced or repaired or painted as necessary.
      • .
      • Violation Score: 3
  2. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Mould observed on walk in cooler light
      • Food debris observed on walls inside walk in cooler unit.
      • .
      • Corrective Action(s): Ensure the above areas are cleaned.
      • .
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Area surrounding dishwasher:
      • - Painting required in areas where drywall mudding has been completed but painting is missing
      • - Peeling paint on wall area needs to be replainted
      • - Moulding on wall to floor junction has fallen from wall and needs to be affixed to wall
      • .
      • Raw wood in roller shelf area under new wooden work top. Worn areas need replacement or repaint. No raw wood should be in kitchen area. The worn should shelf liners be replaced
      • .
      • Corrective Action(s): Ensure the above items are completed
      • Violation Score: 3
  3. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: One counter top in food preparation area has been resurfaced with shelf liner and duct tape.
      • These items are not suitable for a countertop which receives high wear from heavy items. Can not easily clean these materials.
      • .
      • Corrective Action(s): Countertops are to be made of durable, easily cleanable and non-absorbent materials. Replace worn countertop with more suitable material.
      • .
      • Violation Score: 9
  4. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Raw stew meat stored at temperatures greater than 4 degrees Celsius
      • CORRECTED DURING INSPECTION.
      • .
      • Corrective Action(s): Discuss with staff. No potentially hazardous food items should be stored at temperatures above 4 and less than 60 as these are the temperatures in which pathogens can multiply rapidly.
      • Item should remain in cold storage until steamer is available for use.
      • .
      • Violation Score: 5
      • 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Cooked mashed potatoes from previous day stored in hot holding unit at internal temperatures of 27 degrees Celsius. All other food items were stored at 60 degrees Celsius.
      • Staff had placed item in hot holding unit before reheating.
      • CORRECTED DURING INSPECTION - item reheated in steamer.
      • .
      • Corrective Action(s): Discuss with staff. No potentially hazardous food items should be stored at temperatures above 4 and less than 60 as these are the temperatures in which pathogens can multiply rapidly.
      • Item should remain in cold storage until steamer is available for use.
      • .
      • Violation Score: 5
    • 210 - Food not thawed in an acceptable manner [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Raw stewing beef in bags thawing in sink at warm temperatures. Staff had used warm/hot water to rapidly thaw meat.
      • CORRECTED DURING INSPECTION
      • .
      • Corrective Action(s): Discuss with staff.
      • Potentially hazardous food items are not to be stored at temperatures less than 60 and greater than 4 as this is the ideal temperature zone for pathogens to multiply rapidly.
      • Proper thawing is to occur in the microwave, in cold water or overnight in cold storage.
      • .
      • Violation Score: 5
  5. Routine Inspection

    0 infractions

  6. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Lower floor storage area has cupboards made of particle board and wood that are showing signs of wear. Raw materials including wood and particle board exposed in area.
      • .
      • Corrective Action(s): Resurface or repaint any shelf that is starting to wear.
      • .
      • Violation Score: 3
  7. Routine Inspection

    2 infractions

    • 402 - Employee does not wash hands properly or at adequate frequency [s. 21(3)]
      • Observation (CORRECTED DURING INSPECTION): Staff observed to enter kitchen from exterior and don gloves without hand washing.
      • CORRECTED DURING INSPECTION. Staff was instructed that prior to glove donning hands must be washed.
      • .
      • Corrective Action(s): Ensure new staff are taught proper hand washing habits which includes proper hand washing prior to glove use.
      • .
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Rodent droppings observed under hot holding unit equipment. Shelf has many unused items and as a result area is not routinely cleaned.
      • .
      • Corrective Action(s): Recommend to remove items not in use.
      • Add area to cleaning schedule.
      • Clean and sanitize area affected by rodent droppings with 200ppm Chlorine.
      • Monitor area to determine if droppings are old or are the result of new infestation.
      • .
      • Violation Score: 9
  8. Follow-Up Inspection

    0 infractions

  9. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation: 1) Upon arrival of EHO facility lacked sanitizer solution. CORRECTED DURING INSPECTION.
      • 2) Sanitizer solution is being dispensed at concentrations greater than 400ppm. QUAT sanitizer at concentrations greater than 400ppm is not food safe and not used according to manufacturer's directions.
      • 3) Sanitizer test strips appear to have fallen into detergent and are now blue and can not be used
      • 4) Sink plugs do not fit opening of sink drain. Staff are using towels to prevent water from draining.
      • .
      • Corrective Action(s): 1) Sanitizer solution is to be available at all times. Ensure buckets are readily available for staff to use at all times
      • 2) Sanitizer dispenser is malfunctioning. Have unit serviced. Ensure only 200ppm QUAT is dispensed
      • 3) Obtain Sanitizer testing strips. Ensure staff are checking machine daily.
      • 4) Obtain proper fitting sink plugs. Sink plugs should hold water without using rags/plastic etc.
      • .
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Free Weight (5 lb) found under food service dispensing area across from stand up oven on lower shelf.
      • CORRECTED DURING INSPECTION - Item removed.
      • .
      • Corrective Action(s): Ensure staff items are stored outside of food preparation areas. Only those items for food production should be stored in food service area.
      • .
      • Violation Score: 3
      • 210 - Food not thawed in an acceptable manner [s. 14(2)]
      • Observation: Improper thawing practices observed - Room temperature thawing.
      • CORRECTED DURING INSPECTION.
      • .
      • Corrective Action(s): Ensure potentially hazardous frozen items are thawed in cooler unit.
      • .
      • Violation Score: 1
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Dead mouse observed on glue board under equipment.
      • .
      • Corrective Action(s): Discuss with Pest Services Technician.
      • Ensure holes are filled and door gaps are corrected.
      • Follow recommendations of Pest Services Technician.
      • .
      • Violation Score: 3
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Door gap exists under dry storage door.
      • Door is not tight fitting and will allow pests to enter into facility.
      • .
      • Corrective Action(s): Have door sweep installed.
      • .
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Some cleaning required on floors in hard to reach areas throughout kitchen.
      • .
      • Corrective Action(s): Ensure janitorial staff are reaching hard to reach areas of floor.
      • .
      • Violation Score: 3
  10. Routine Inspection

    1 infraction

    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: While rodent problem appears to be under control, holes in facility should be sealed to prevent pests from entering in the future. Holes are noted under prep sinks and dishwasher (under and around pipes).
      • Corrective Action(s): Seal all potential entry points.
      • Violation Score: 3
  11. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): No sanitizer in bucket is made at time of visit.
      • Corrective Action(s): Ensure sanitizer in bucket is available in each preparation area in the beginning of operation.
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation (CORRECTED DURING INSPECTION): Water flow at kitchen handsink is low.
      • Corrective Action(s): In house technician fixed the water flow at time of visit. Water is coming out at a good flow now.
      • Violation Score: 3
  12. Routine Inspection

    0 infractions

  13. Routine Inspection

    1 infraction

    • 210 - Food not thawed in an acceptable manner [s. 14(2)]
      • Observation: A bowl of frozen fish noted in prep sink
      • Corrective Action(s): Ensure foods are thawed in a proper manner:
      • -->in cold running water
      • -->in cooler
      • -->in microwave
      • Violation Score: 1
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Ventilation exhaust system needs to be professionally cleaned. Service was due October 2019.
      • Corrective Action(s): Ensure ventilation exhaust system is cleaned by a professional company.
      • Violation Score: 3
  14. Routine Inspection

    0 infractions

  15. Routine Inspection

    0 infractions

  16. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): 3 ice scoops in the drawer stored away with visible food debris.
      • Corrective Action(s): Clean and sanitize the scoops.
      • Violation Score:
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Multiple opened bags of dried goods in the kitchen and the dry storage area were noted
      • Corrective Action(s): Provide food grade containers for any opened food items. Provide a cover such as plastic wraps, aluminum foil or lids.
      • Correction date: Aug 28 2018
      • Violation Score:
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Rodent droppings noted in the following locations:
      • -under the 2 compartment sink
      • -under the dry storage shelves
      • -under the stove
      • Corrective Action(s): Remove droppings noted in the infraction. Clean and sanitize the areas affected by rodent activity to deactivate bacteria, viruses and pheromones which may attract more rodents.
      • Correction date: Aug 31 2018
      • Violation Score:
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation (CORRECTED DURING INSPECTION): Walk-in cooler's temperature noted at 4.5 deg. C. The temperature log indicated 41 deg. F everyday for the last 3 days. Technician was called to get the cooler serviced.
      • Corrective Action(s): A staff dialed the coolers setting down. Temperature observed at 3.6 deg. C. Continue monitoring for the temperature.
  17. Routine Inspection

    0 infractions

  18. Routine Inspection

    0 infractions

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