Cathay Pacific First and Business Class Lounge
W4097 3211 Grant McConachie Way, Richmond BC V7B 0A4 · Food Service Establishment 1
Inspection summary
Cathay Pacific First and Business Class Lounge has been inspected 11 times by Vancouver Coastal Health since September 6, 2016. The most recent inspection, on March 18, 2026, found no infractions.
5 of 11 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 3 infractions recorded. The higher-risk findings here relate to: Food temperature control, Cleaning and sanitizing and Protecting food from contamination.
Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded 6 times across 4 separate inspections, most recently on March 12, 2026. For example:
Potentially hazardous food is at a hot holding temperature that keeps it safe to eat.
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 5 times across 4 separate inspections, most recently on March 12, 2026. For example:
All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded 2 times across 2 separate inspections, most recently on May 15, 2023. For example:
Food is handled in a sanitary manner and is not subject to contamination.
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded 2 times across 2 separate inspections, most recently on March 12, 2026. For example:
Operation and maintenance of premises is in accordance with approved floor plans and specifications.
Permits, records and postingLower risk
Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.
Recorded 2 times across 2 separate inspections, most recently on November 7, 2024. For example:
An operator of a food service establishment must develop, maintain, and follow written procedures to ensure that a health hazard does not occur in the operation of the establishment.
About this data
These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
11 inspections
- Routine Follow-up
0 infractions
- Routine
3 infractions
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Premises is not in adequate repair or in sanitary condition.
- Potentially hazardous food is at a hot holding temperature that keeps it safe to eat.
- Potentially hazardous food is not stored or displayed at 60°C or above.
- All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
- Mechanical dishwasher does not provide sufficient washing and/or sanitizing action to remove contamination.
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Routine Follow-up
0 infractions
- Routine
2 infractions
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- The premises is not maintained in a sanitary condition.
- An operator of a food service establishment must develop, maintain, and follow written procedures to ensure that a health hazard does not occur in the operation of the establishment.
- Temperature records are not being used to monitor critical limits.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Routine Follow-up
0 infractions
- Routine
2 infractions
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Premises is not in adequate repair or in sanitary condition.
- Food is handled in a sanitary manner and is not subject to contamination.
- Food is not protected from customer contamination. (e.g. sneeze guards).
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Routine Follow-up
0 infractions
- Routine
3 infractions
- Food is handled in a sanitary manner and is not subject to contamination.
- Food is not protected from contamination during transportation, display, storage or preparation.
- Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
- Potentially hazardous food is not stored, displayed or transported at a temperature of 4°C or below.
- All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
- Wiping cloths are not clean, restricted in use and/or stored in approved sanitizing solution.
- Mechanical dishwasher/glasswasher does not provide sufficient washing and/or sanitizing action to remove contamination.
- Food is handled in a sanitary manner and is not subject to contamination.
- Routine Follow-up
0 infractions
- Routine Follow-up
1 infraction
- Potentially hazardous food is at a hot holding temperature that keeps it safe to eat.
- Potentially hazardous food is not stored or displayed at 60°C or above.
- Potentially hazardous food is at a hot holding temperature that keeps it safe to eat.
- Routine
6 infractions
- Potentially hazardous food is cooled in a manner that makes it safe to eat.
- Potentially hazardous food is not cooled using appropriate equipment and/or approved methods.
- Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
- Potentially hazardous food is not stored, displayed or transported at a temperature of 4°C or below.
- Potentially hazardous food is at a hot holding temperature that keeps it safe to eat.
- Potentially hazardous food is not stored or displayed at 60°C or above.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- The premises is not maintained in a sanitary condition.
- All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
- Mechanical dishwasher does not provide sufficient washing and/or sanitizing action to remove contamination.
- Wiping cloths are not clean, restricted in use and/or stored in approved sanitizing solution.
- An operator of a food service establishment must develop, maintain, and follow written procedures to ensure that a health hazard does not occur in the operation of the establishment.
- Temperature records are not being used to monitor critical limits.
- Potentially hazardous food is cooled in a manner that makes it safe to eat.
Nearby inspected facilities
- Urban Crave
C3330.0 3211 Grant McConachie Way, Richmond BC V7B 0A4
10 inspections
- Starbucks WCE
C3555.4 3211 Grant McConachie Way, Richmond BC V7B 0A4
8 inspections
- World Duty Free Group - Shop 22
3211 Grant McConachie Way, Richmond BC V7B 0A4
3 inspections
- Sal Y Limon Bar
C3630 3211 Grant McConachie Way, Richmond BC V7B 0A4
5 inspections
- World Duty Free Group - Shop 4
C3087.0 3211 Grant McConachie Way, Richmond BC V7B 0A4
2 inspections
- HMS Host Warehouse
C1870.03 3211 Grant McConachie Way, Richmond BC V7B 0A4
4 inspections
- Air Canada Signature Suite
C3455.0 3211 Grant McConachie Way, Richmond BC V7B 0A4
4 inspections
- World Duty Free Group - Shop 3
C3535.0 3211 Grant McConachie Way, Richmond BC V7B 0A4
3 inspections