Skip to content
Loading map…

Charlie's Chocolate Factory (Burnaby)

3746 Canada Way, Burnaby · Other

Official record from Fraser Health →

Inspection summary

Charlie's Chocolate Factory (Burnaby) has been inspected 8 times by Fraser Health Authority since April 27, 2018. The most recent inspection, on February 27, 2026, found no infractions.

5 of 8 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Handwashing and staff hygiene, Pests and Protecting food from contamination.

The last 3 inspections in a row found no infractions. The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Handwashing and staff hygieneHigher risk

    Hands are one of the main ways germs spread, from person to person and onto food and surfaces. Inspectors look for stocked, accessible handwashing sinks, staff washing their hands when required, and sick staff being kept away from work where it matters. Gaps here can spread illness quickly.

    Recorded 2 times across 2 separate inspections, most recently on September 23, 2022. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food, supplies and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on May 9, 2019. For example: 304 - Premises not free of pests [s. 26(a)]

  • Protecting food from contaminationHigher risk

    This covers how food and supplies are stored and handled: kept covered, off the floor, and away from anything that could contaminate them. Where food is served, raw meat must be kept away from ready-to-eat food, a direct route for salmonella and E. coli.

    Recorded once on April 27, 2018. For example: 209 - Food not protected from contamination [s. 12(a)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    0 infractions

  3. Routine Inspection

    0 infractions

  4. Routine Inspection

    1 infraction

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation: In the middle of the facility is an area where staff dispenses chocolate into bags or boxes when customers order. No handwashing station is in this area. It is indicated hand sanitizer is located next to cashier and staff uses gloves when handling chocolates. The closest handwashing station is inside the production area, over 20 feet away.
      • Corrective Action(s): Where food is being dispensed and/or handled, a handwashing station must be provided.
      • Another option is to relocate chocolates to an area where a handwashing station is closeby. If this is not an option, please provide a floor plan indicating location of the proposed handwashing station.
      • Please submit a response within a month.
      • Violation Score: 5
  5. Follow-Up Inspection

    0 infractions

  6. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Rodent droppings observed near dishwasher, fly observed in production area.
      • Correction: Clean and sanitize the area, maintain sanitary conditions, contact pest control company
      • Date To Be Corrected By: 1 week
      • Corrective Action(s):
      • Violation Score:
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Shipping and receiving door observed to have gaps underneath between door and floor.
      • Correction: Use a doorsweep or seal the gap to ensure pest cannot enter into premise
      • Date To Be Corrected By: 2 months
      • Corrective Action(s):
      • Violation Score:
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Open hole observed in washroom underneath the sink near storage room outside dishwasher area.
      • Correction: Ensure surfaces can be cleaned, in good working order and in sanitary condition.
      • Date To Be Corrected By: 2 months
      • Corrective Action(s):
      • Violation Score:
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation: Cardboard sheet observed at the bottom of the white 2 door cooler.
      • Correction: Cardboard sheets are not materials that can be easily cleaned, smooth and impervious to moisture Ensure materials in cooler can be cleaned thoroughly.
      • Date To Be Corrected By 2019/05/09
      • Corrective Action(s):
  7. Follow-Up Inspection

    0 infractions

  8. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Noted staff packaging chocolate in an area with no handwashing station nearby
      • Corrective Action(s): Staff should be handling food in an area where a handwashing station is closeby, or opreator should consider installing a handwashing station in that area
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Open bags of dry goods (ie, shredded coconut) noted on shelving
      • Corrective Action(s): Ensure all foods, once opened, are stored in pest proof containers
      • Violation Score: 3
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation: 1. Noted cardboard used to line shelves in preparation area
      • 2. Carpet noted in one of the storage areas
      • Corrective Action(s): 1. Remove cardboard as all surfaces must be smooth, easily cleaned, and impervious to moisture
      • 2. Will discuss with operator regarding removal of carpet in facility
      • Violation Score: 3

Nearby inspected facilities

Own this business? Add a badge to your website