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Chatters

276 Kingston Rd, Ajax ON L1Z 1G1 · Know Before You Go Inspections

Official record from Durham Region →

Inspection summary

Chatters has been inspected 3 times by Durham Region Health Department since December 13, 2024. The most recent inspection, on March 5, 2026, recorded 4 infractions.

None of the 3 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 4 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination and Food source, labelling and allergens.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Protecting food from contaminationHigher risk

    This covers how food and supplies are stored and handled: kept covered, off the floor, and away from anything that could contaminate them. Where food is served, raw meat must be kept away from ready-to-eat food, a direct route for salmonella and E. coli.

    Recorded once on December 13, 2024. For example: Premises and/or work area maintained in a sanitary manner, appropriately located, well-lit and well-ventilated

  • Food source, labelling and allergensHigher risk

    Food and other products must come from approved sources, stay in labelled containers and be thrown out when spoiled, expired or damaged. Labelling also matters for allergies: an unlabelled container can hide an allergen.

    Recorded once on December 13, 2024. For example: Reusable items that are not cleaned immediately after each use to be soaked in a labelled, covered container of adequate size

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 5 times across 3 separate inspections, most recently on March 5, 2026. For example: For invasive services an explanation of the procedure, associated risks and appropriate aftercare are provided to clients

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 4 times across 3 separate inspections, most recently on March 5, 2026. For example: All reusable, single-use disposable items and/or equipment are of durable construction, in good repair and maintained as per manufacturer’s instructions

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on March 5, 2026. For example: All items that cannot be cleaned, disinfected or sterilized must be single-use disposable

About this data

These results come from Durham Region Health Department, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

3 inspections

  1. Routine

    4 infractions

    • For invasive services an explanation of the procedure, associated risks and appropriate aftercare are provided to clients
    • All reusable, single-use disposable items and/or equipment are of durable construction, in good repair and maintained as per manufacturer’s instructions
      • Fail to provide reusable, single-use disposable items and/or equipment in good repair. Operator/PSW must provide reusable single-use, disposable items and/or equipment in good repair.
    • Approved disinfectants are prepared and used appropriately, and records maintained
      • Fail to keep high-level disinfectant records with product name, concentration, date prepared and date to be discarded (as applicable). Operator/PSW must keep disinfection records with product name, concentration, date prepared and date to be discarded (as applicable).
    • All items that cannot be cleaned, disinfected or sterilized must be single-use disposable
      • Fail to discard single-use disposable items and/or equipment that cannot be readily cleaned and disinfected or sterilized immediately after each use or when contaminated. Operator/PSW must discard single-use disposable items and/or equipment that cannot be readily cleaned and disinfected or sterilized immediately after each use or when contaminated.
  2. Routine

    3 infractions

    • For invasive services an explanation of the procedure, associated risks and appropriate aftercare are provided to clients
      • Fail to provide explanation of invasive service to clients. Operator/PSW must provide explanation of invasive service to clients.
      • Fail to provide information about any risks associated with invasive procedure to clients. Operator/PSW must provide information about any risks associated with invasive procedure.
      • For earlobe piercing, aftercare instructions may include, but are not limited to: Direction to clean hands immediately before touching the site; expected healing time of the site; a description of possible complications and their signs and symptoms; advice on how to deal with slight redness, pain or swelling; a recommendation to consult with a physician within 24 hours if any signs of infection develop following the procedure; ointment may be applied to help prevent infection.
    • Approved disinfectants are prepared and used appropriately, and records maintained
      • Fail to keep high-level disinfectant records with product name, concentration, date prepared and date to be discarded (as applicable). Operator/PSW must keep disinfection records with product name, concentration, date prepared and date to be discarded (as applicable).
    • All reusable items and/or equipment cleaned and then disinfected or sterilized, as applicable
      • Fail to clean combs and brushes prior to disinfection. Operator/PSW must clean all combs and brushes prior to disinfection.
  3. Routine

    5 infractions

    • Work and contact surfaces smooth, non-absorbent and easily cleanable
      • Fail to provide fixture and/or furniture in good repair, easily cleanable, smooth and/or impermeable. Operator/PSW must provide fixture and/or furniture in good repair, easily cleanable, smooth and/or impermeable.
    • Premises and/or work area maintained in a sanitary manner, appropriately located, well-lit and well-ventilated
      • Fail to clean and disinfect all low-risk work and/or contact surfaces daily (e.g. covered surfaces). Operator/PSW must clean and disinfect all low-risk work and/or contact surfaces daily (e.g. covered surfaces).
    • All reusable, single-use disposable items and/or equipment stored appropriately and maintained in clean and sanitary condition
      • For hairdressing/barbering, fail to store all reusable, single-use disposable items and/or equipment in clean, covered containers. Operator/PSW must store all reusable, single-use disposable items and/or equipment in clean, covered containers.
    • Reusable items that are not cleaned immediately after each use to be soaked in a labelled, covered container of adequate size
      • Fail to soak dirty reusable items, if not cleaned immediately, in a labelled, covered container of adequate size. Operator/PSW must soak dirty reusable instruments, if not cleaned immediately, in a labelled, covered container of adequate size.
    • Approved disinfectants are prepared and used appropriately, and records maintained
      • Fail to appropriately label all disinfectants and chemicals (e.g. product name, expiry date). Operator/PSW must appropriately label all disinfectants and chemicals (e.g. product name, expiry date).
      • Fail to store disinfectant properly. Operator/PSW must store disinfectant properly.

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