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Chester House - Mental Health

5328 Chester St, Vancouver BC V5W 3A9 · Mental Health

Official record from Vancouver Coastal →

Inspection summary

Chester House - Mental Health has been inspected 6 times by Vancouver Coastal Health since April 21, 2022. The most recent inspection, on August 21, 2026, recorded 2 infractions.

None of the 6 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 2 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 7 times across 6 separate inspections, most recently on August 21, 2026. For example: For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 4 times across 3 separate inspections, most recently on August 22, 2025. For example: Bathrooms have slip resistant material on the bottom of bathtub(s) and shower(s), [RCR Sec 30(b)]

  • Food safety training and certificationLower risk

    Many jurisdictions require a trained or certified person on site, such as a certified food handler. These findings mean the training record or the trained person was missing at the time. They do not by themselves mean anything was handled unsafely.

    Recorded 3 times across 3 separate inspections, most recently on July 23, 2024. For example: Records and personal information are kept confidential [RCR Sec 93; Bill of Rights 2(d)]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on May 11, 2023. For example: The rights of adult persons in care are displayed in a form and in the manner acceptable to the minister [CCALA Sec 7 c.1(ii)]

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

6 inspections

  1. Routine

    2 infractions

    • For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]
      • No record of the consent for that person(s) in care to be admitted.
    • There is a suitable ongoing planned program of physical, social and recreational activities that meets the objectives of the care plan [RCR Sec 55(1)(a); Bill of Rights 2(c)]
  2. Routine

    2 infractions

    • Bathrooms have slip resistant material on the bottom of bathtub(s) and shower(s), [RCR Sec 30(b)]
    • There are written and implemented policies and procedures to guide staff in the care and supervision of the persons in care [RCR Sec 85(1)(a), (d)]
      • Policies and procedures are not implemented by staff.
  3. Routine

    3 infractions

    • Records and personal information are kept confidential [RCR Sec 93; Bill of Rights 2(d)]
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
      • Rooms and common areas are not maintained in a good state of repair.
      • Rooms and common areas are not maintained in a safe and clean condition.
    • There are written and implemented policies and procedures to guide staff in the care and supervision of the persons in care [RCR Sec 85(1)(a), (d)]
      • Policies and procedures are not implemented by staff.
  4. Routine Follow-up

    1 infraction

    • There are written and implemented policies and procedures to guide staff in the care and supervision of the persons in care [RCR Sec 85(1)(a), (d)]
      • Policies and procedures are not implemented by staff.
  5. Routine

    5 infractions

    • Records and personal information are kept confidential [RCR Sec 93; Bill of Rights 2(d)]
    • The rights of adult persons in care are displayed in a form and in the manner acceptable to the minister [CCALA Sec 7 c.1(ii)]
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
      • Rooms and common areas are not maintained in a good state of repair.
      • Rooms and common areas are not well ventilated.
    • There are written and implemented policies and procedures to guide staff in the care and supervision of the persons in care [RCR Sec 85(1)(a), (d)]
      • Policies and procedures are not implemented by staff.
    • First aid supplies are readily accessible to all employees, including while care is provided off the facility premises [RCR Sec 43(2);DOLSOP Preventing Opioid Overdose]
      • The first aid supplies are insufficient.
  6. Routine

    2 infractions

    • Records and personal information are kept confidential [RCR Sec 93; Bill of Rights 2(d)]
    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]

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