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Chicko Chicken (Market Crossing)

7531 Market Crossing, Burnaby · Restaurant

Official record from Fraser Health →

Inspection summary

Chicko Chicken (Market Crossing) has been inspected 6 times by Fraser Health Authority since September 13, 2024. The most recent inspection, on April 29, 2026, recorded 2 infractions.

1 of 6 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 5 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing and Protecting food from contamination.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on April 29, 2026. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on October 23, 2025. For example: 209 - Food not protected from contamination [s. 12(a)]

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 3 times across 3 separate inspections, most recently on April 29, 2026. For example: 212 - Operator has not provided acceptable written food handling procedures [s. 23]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on November 14, 2025. For example: 312 - Items not required for food premises operation being stored on the premises [s. 18]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

6 inspections

  1. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION):
      • Observation: Sanitizer in spray bottles are not strong enough
      • Correction: Refresh solution more frequently.
      • Purchase test strips to measure concentration.
      • Corrective Action(s):
      • Violation Score: 5
    • 212 - Operator has not provided acceptable written food handling procedures [s. 23]
      • Observation: Observation: Temperature logs aren ot being maintained. The last date temperatures were recorded was Apr. 21.
      • Correction: Ensure cooler tmeperatures are being recordeed daily
      • Date to be Corrected By: Today.
      • Corrective Action(s):
      • Violation Score: 1
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Observation: Raw meat juices noted inside prep cooler.
      • Correction: Clean + Sanitize the shelving inside the cooler. (10-15 ppm Chlorine)
      • Date to be Corrected By: Today
      • Corrective Action(s):
      • Violation Score: 3
  2. Follow-Up Inspection

    1 infraction

    • 312 - Items not required for food premises operation being stored on the premises [s. 18]
      • Observation: A folded bed frame, comforter, etc are being stored inside the staff washroom.
      • Corrective Action(s): Remove these items from the premises. Items not required for the business cannot be stored in the restaurant.
      • Violation Score: 1
  3. Follow-Up Inspection

    0 infractions

  4. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Discussed dishwashing procedures with staff on duty. They did not know what sanitizer to use for manual warewashing or how to prepare the solution.
      • Corrective Action(s): Staff must be properly trained on manual dishwashing procedures. Dishes must be washed, rinsed and sanitized prior to airdrying.
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Bar soap noted at the front hand sink. Cloths towels are being used for drying hands at the washroom sink and front hand sink.
      • Corrective Action(s): Remove the bar soap from the premises. This was mentioned on the last inspection report as well. Remove cloth towels from the premises. Use single-use towels to wipe hands.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Noted garlic sauce stored in a cabinet inside the washroom.
      • Corrective Action(s): Foods cannot be stored inside the washroom. There is plenty of room on the storage shelf to store food items. Move food items from the washroom to the storage shelf in the back room.
      • Violation Score: 3
      • 212 - Operator has not provided acceptable written food handling procedures [s. 23]
      • Observation: There is no temperature log for October. Logs for the past few months were onsite. Staff on duty did not know anything about temperature logs.
      • Corrective Action(s): Start checking and recording temperatures for October. Properly train the staff on duty.
      • Violation Score: 1
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Sauce noted on the wall behind the dry storage shelf in the back room. Metal shelving does not have wheels so it's difficult to move and clean behind it.
      • Corrective Action(s): Get wheels for the storage shelf. Clean the sauce from the wall.
      • Violation Score: 3
      • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: Neither of the two employees working had FS level 1 or equivalent certification. When asked what the cook temperature of the chicken should be, neither of the staff knew.
      • Corrective Action(s): In operator's absence, at least one staff on duty must be certified. Staff must be properly trained on food prep procedures.
      • Violation Score: 1
  5. Routine Inspection

    1 infraction

    • 103 - Failure to hold a valid permit while operating a food service establishment [s. 8(1)]
      • Observation: Your permit fee is outstanding and your operating permit has expired.
      • Corrective Action(s): Pay the fee so that you can receive the new decal.
      • Violation Score: 1
      • 212 - Operator has not provided acceptable written food handling procedures [s. 23]
      • Observation: Temperature logs have not been maintained since February.
      • Corrective Action(s): Ensure that temperature logs are being maintained daily.
      • Violation Score: 1
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Exhaust hood is overdue for servicing. Dust/debris noted on the ceiling around the air vent. Operator mentioned that these will be addressed by a company on May 14th.
      • Corrective Action(s): Keep on top of hood servicing and clean up.
      • Violation Score: 3
  6. Routine Inspection

    1 infraction

    • 212 - Operator has not provided acceptable written food handling procedures [s. 23]
      • Observation: Observation:
      • - Freezer temperatures recorded in deg C should have a "-" in front (ie) -18°C. Remember to record temperatures accurately.
      • Corrective Action:
      • - Record "-" in front of the numeric values as discussed.
      • Corrective Action(s):
      • Violation Score: 1

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