CITIZEN PAAN MAHAL
4820 Sheppard Ave E, Unit-21 · Food Premises
Inspection summary
CITIZEN PAAN MAHAL has been inspected 11 times by Toronto Public Health since November 20, 2023. The most recent inspection, on July 30, 2026, recorded 1 infraction.
4 of 11 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 2 infractions recorded. The higher-risk findings here relate to: Handwashing and staff hygiene, Food temperature control and Pests.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Handwashing and staff hygieneHigher risk
Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.
Recorded 3 times across 3 separate inspections, most recently on April 26, 2026. For example:
EMPLOYEE HYGIENE AND HANDWASHING
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded once on July 10, 2024. For example:
Accurate indicating and easily readable thermometers
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded once on July 10, 2024. For example:
Adequate pest control
Equipment and utensilsLower risk
Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.
Recorded once on July 30, 2026. For example:
MAINTENANCE / SANITATION OF NON-FOOD CONTACT SURFACES / EQUIPMENT
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded once on August 18, 2025. For example:
Proper maintenance / washing of rooms (including washrooms)
About this data
These results come from Toronto Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
11 inspections
- Inspection
1 infraction
- 05. MAINTENANCE / SANITATION OF NON-FOOD CONTACT SURFACES / EQUIPMENT
- FOOD PREMISE NOT MAINTAINED WITH CLEAN FLOORS IN FOOD-HANDLING ROOM - SEC. 7(1)(G)
- 05. MAINTENANCE / SANITATION OF NON-FOOD CONTACT SURFACES / EQUIPMENT
- Inspection
1 infraction
- 03. EMPLOYEE HYGIENE AND HANDWASHING
- FAIL TO MAINTAIN HANDWASHING STATIONS (LIQUID SOAP AND PAPER TOWELS) - SEC. 7(3)(C)
- 03. EMPLOYEE HYGIENE AND HANDWASHING
- Inspection
0 infractions
- Inspection
2 infractions
- 5C. Proper maintenance / washing of rooms (including washrooms)
- FOOD PREMISE NOT MAINTAINED TO KEEP FOOD-HANDLING ROOM FREE FROM EQUIPMENT NOT REGULARLY USED - SEC. 7(1)(F)
- 6A. Sanitary facilities maintained clean and sanitary
- FAIL TO ENSURE FACILITY SURFACE CLEANED AS NECESSARY - SEC. 22
- 5C. Proper maintenance / washing of rooms (including washrooms)
- Inspection
1 infraction
- 6B. Provision of sanitary facility supplies
- OPERATE FOOD PREMISE - FAIL TO EQUIP SANITARY FACILITY WITH SINGLE SERVICE TOWELS OR DRYER - SEC. 25(3)(E)
- 6B. Provision of sanitary facility supplies
- Inspection
0 infractions
- Inspection
0 infractions
- Inspection
2 infractions
- 5B. Accurate indicating and easily readable thermometers
- FAIL TO PROVIDE THERMOMETER IN REFRIGERATION EQUIPMENT - SEC. 30(B)
- 8A. Adequate pest control
- Fail to maintain records of pest control measures taken - Sec. 13(2)
- 5B. Accurate indicating and easily readable thermometers
- Inspection
2 infractions
- 6B. Provision of sanitary facility supplies
- OPERATE FOOD PREMISE - FAIL TO EQUIP SANITARY FACILITY WITH SINGLE SERVICE TOWELS OR DRYER - SEC. 25(3)(E)
- 3A. Separate and convenient hand washing sink(s)
- FAIL TO MAINTAIN HANDWASHING STATIONS (LIQUID SOAP AND PAPER TOWELS) - SEC. 7(3)(C)
- 6B. Provision of sanitary facility supplies
- Inspection
0 infractions
- Inspection
1 infraction
- 3A. Separate and convenient hand washing sink(s)
- Fail to provide adequate number of handwashing stations - Sec. 7(3)(c)
- 3A. Separate and convenient hand washing sink(s)
Nearby inspected facilities
- NUGGET HALAL PIZZA AND WINGS
4820 Sheppard Ave E, Unit-10
5 inspections
- CHAHAL DHABA INDIAN CUISINE
4820 Sheppard Ave E, Unit-19 - 20
11 inspections
- TIM HORTONS
4820 Sheppard Ave E, Unit-27
5 inspections
- Viththahan Convenience Store
4820 Sheppard Ave E, 25
1 inspection
- TREATS 'N EATS DESSERTS
4830 Sheppard Ave E, Unit-6
4 inspections
- THG'S HOT CHICKEN
4830 Sheppard Ave E, Unit-8
4 inspections
- REMELY'S
4830 Sheppard Ave E, Unit-16
3 inspections
- CHICKEN KITCHEN
4830 Sheppard Ave E, Unit-11
5 inspections