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Club Viva - Whirlpool

428 Pacific St, Vancouver BC V6Z 3A9 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

Club Viva - Whirlpool has been inspected 25 times by Vancouver Coastal Health since December 18, 2015. The most recent inspection, on June 10, 2026, recorded 2 infractions.

3 of 25 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 22 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Food temperature control and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 57 times across 21 separate inspections, most recently on June 10, 2026. For example: The Permit to Operate a pool is valid and is posted in a prominent location.

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 2 times across 2 separate inspections, most recently on January 26, 2026. For example: The pool water temperature is properly maintained

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on December 5, 2018. For example: Chemicals are stored in a safe manner and location

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 6 times across 6 separate inspections, most recently on February 4, 2026. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on March 31, 2021. For example: The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

25 inspections

  1. Routine Follow-up

    2 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  2. Routine

    3 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Procedures in the pool safety plan are not being followed.
  3. Routine Follow-up

    8 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too high and is not at a level to maintain chemically balanced pool water.
    • Pool water velocity and recirculation rate is properly maintained
    • The pool does not present any suction or entrapment hazards to pool patrons
    • The pool is clean, clear of obstructions, and adequately supplied
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Procedures in the pool safety plan are not being followed.
  4. Routine

    9 infractions

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too high and is not at a level to maintain chemically balanced pool water.
    • Pool water velocity and recirculation rate is properly maintained
    • The pool does not present any suction or entrapment hazards to pool patrons
    • The pool is clean, clear of obstructions, and adequately supplied
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Procedures in the pool safety plan are not being followed.
  5. Routine Follow-up

    0 infractions

  6. Routine

    2 infractions

    • The pool disinfectant is properly maintained
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
  7. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  8. Routine Follow-up

    1 infraction

    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  9. Routine Follow-up

    1 infraction

    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  10. Routine

    5 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  11. Routine

    3 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  12. Routine

    4 infractions

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
      • Clock prominently displaying the time is not present or in clear view
      • Water in the hot tub is maintained at a temperature of greater than 40°C
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The pool chemical test kit is absent/not in good condition and/or cannot produce accurate readings for required chemical parameters.
  13. Routine

    0 infractions

  14. Routine

    4 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
    • Pool rules are posted prominently within the pool enclosure
  15. Routine Follow-up

    1 infraction

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
  16. Routine

    4 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Chemicals are stored in a safe manner and location
      • Chemical containers are not properly labeled
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing are inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH are tested and recorded at least twice daily; Alkalinity and Cyanuric Acid are tested and recorded at least weekly.
  17. Routine Follow-up

    3 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  18. Routine

    4 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The pool chemical test kit is absent/not in good condition and/or cannot produce accurate readings for required chemical parameters.
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  19. Routine Follow-up

    2 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  20. Routine

    3 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
  21. Routine

    2 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  22. Routine

    3 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
  23. Routine

    0 infractions

  24. Routine

    1 infraction

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
  25. Routine

    1 infraction

    • The pool alkalinity is properly maintained

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