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Crossroads - Mental Health

2046 Dunbar St, Vancouver BC V6R 3M4 · Mental Health

Official record from Vancouver Coastal →

Inspection summary

Crossroads - Mental Health has been inspected 8 times by Vancouver Coastal Health since October 13, 2021. The most recent inspection, on May 6, 2026, recorded 2 infractions.

1 of 8 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 2 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Chemicals and toxic substancesHigher risk

    Cleaning products, disinfectants and pesticides must be labelled and stored safely, away from food and from surfaces people touch. Inspectors flag chemicals that could contaminate food or harm people, as well as pest treatments applied without proper supervision.

    Recorded once on May 6, 2026. For example: There are secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials [RCR Sec 35(1)(c)]

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 14 times across 6 separate inspections, most recently on May 6, 2026. For example: There is a suitable ongoing planned program of physical, social and recreational activities that meets the objectives of the care plan [RCR Sec 55(1)(a); Bill of Rights 2(c)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 3 times across 2 separate inspections, most recently on November 9, 2022. For example: Bedroom(s), bathroom(s) and common room(s) are lit sufficiently [RCR Sec 16(2)]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 2 times across 2 separate inspections, most recently on November 9, 2022. For example: Medications are handled and administered appropriately [RCR Sec 70(3)]

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Routine

    2 infractions

    • There is a suitable ongoing planned program of physical, social and recreational activities that meets the objectives of the care plan [RCR Sec 55(1)(a); Bill of Rights 2(c)]
    • There are secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials [RCR Sec 35(1)(c)]
  2. Routine Follow-up

    1 infraction

    • Self-administration of medication has been approved by the MSAC and the practitioner who ordered the medication, and is included in the care plan [RCR Sec 70(4)]
      • Self-administration is not approved by the medical practitioner or nurse practitioner who prescribed or ordered the medication.
  3. Routine

    6 infractions

    • For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]
      • No record of the consent for that person(s) in care to be admitted.
    • Care plans are developed within 30 days of admission for admissions of 30 days or more. [RCR Sec 81(1); Bill of Rights 1(a)]
    • A record is kept of minor accidents, illnesses and medication errors involving persons in care that do not require medical attention and are not reportable incidents [RCR Sec 88(a)]
    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
    • The care plan(s) contains all items that must be recorded under this regulation [RCR Sec 81(3)]
      • Does not include a nutrition plan that assesses a person in care's nutrition status.
      • Does not include an oral health care plan.
    • Self-administration of medication has been approved by the MSAC and the practitioner who ordered the medication, and is included in the care plan [RCR Sec 70(4)]
      • Self-administration is not approved by the MSAC.
      • Self-administration is not approved by the medical practitioner or nurse practitioner who prescribed or ordered the medication.
  4. Routine

    3 infractions

    • For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]
      • No record of the consent for that person(s) in care to be admitted.
    • Monthly weights are taken and recorded, if missing, the reason is documented. [RCR Sec 83(4)(a),(5)(a)]
      • Monthly weights are not taken.
      • The reason for the monthly weight missing is not recorded.
    • Self-administration of medication has been approved by the MSAC and the practitioner who ordered the medication, and is included in the care plan [RCR Sec 70(4)]
      • Self-administration is not approved by the MSAC.
      • Self-administration is not approved by the medical practitioner or nurse practitioner who prescribed or ordered the medication.
  5. Routine Follow-up

    0 infractions

  6. Routine

    2 infractions

    • Medications are handled and administered appropriately [RCR Sec 70(3)]
      • Individuals other than employees administer medication.
    • Bedroom(s), bathroom(s) and common room(s) are lit sufficiently [RCR Sec 16(2)]
      • Lighting is insufficient to carry out activities and for ordinary use.
  7. Routine Follow-up

    1 infraction

    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
  8. Routine

    5 infractions

    • There is an emergency plan displayed in a prominent place that sets out procedures to prepare for, mitigate, respond to and recover from any emergency, including procedures for evacuation and how persons in care will be cared for [RCR Sec 51(1),(4)]
    • While maintaining health safety and dignity, persons in care may receive visitors of their choice at any time and are able to communicate with them in private [RCR Sec 57(2); Bill of Rights 2(e)]
    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
    • Each bedroom has a window that provides natural light, with coverings that block out light and protect the privacy of the occupant [RCR Sec 28(1)]
      • Each bedroom window does not have coverings that block out light and protect the privacy of the occupant.
    • If used by persons in care, laundry facilities have a slip resistant floor surface [RCR Sec 35(2)(a)]

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