Crown Palace Banquet Hall

201 - 12025 Nordel Way, Surrey · Restaurant

16 inspections

Routine InspectionOct 7, 2025
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): Surface sanitizer solution was murky and registered 0 ppm chlorine.
  - Corrective Action(s): Change sanitizer solution frequently. Staff made a fresh sanitizer solution for bucket and bottle and both registered 200 ppm chlorine.
  - Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
  - Observation: Accumulation of flies in the hallway leading up to the kitchen and in the bar area.
  - Corrective Action(s): Premises must be free of flies.
  - Clean areas with high fly activity; remove any sugar residue on equipment; remove any stagnant water; keep laundry bags closed and remove frequently.
  - Consult pest control company.
  - Correct immediately.
  - Violation Score: 3
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Observed accumulation of food debris in the corners of the kitchen, underneath cooking equipment, window sills, and hard to reach areas.
  - Corrective Action(s): Clean premises so everything is in a clean condition. Increase frequency of cleaning if necessary.
  - Violation Score: 3
Routine InspectionFeb 11, 2025
0 infractions
Routine InspectionJul 8, 2024
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): No sanitizer was available at the time of inspection. When inquired, staff brought out a spray bottle indicating a cleaning product that is not suitable for food contact surface. Education provided to operator that bleach should be used to create sanitize solution as soon as they come to work in the kitchen.
  - Corrective Action(s): Required operator to create two buckets of chlorine sanitizer solution using bleach that is available on site. Education provided on how to adequately make 100-200ppm of chlorine residual sanitizer at the time of inspection. Two buckets were made at the time of inspection
  - Violation Score: 5
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Observed accumulation of food debris and grease build up in the corners of the kitchen, underneath cooking equipment and hard to reach areas. As per staff, cleaners come twice a day to clean the kitchen. However, the frequency does not reflect that sanitary condition of the kitchen at the time of inspection
  - Corrective Action(s): Required operator to clean and sanitize the area. Ensure scrub and remove and food debris and grease.
  - Date to be corrected by: July 10 2024
  - Violation Score: 3
Routine InspectionNov 21, 2023
0 infractions
Routine InspectionOct 11, 2023
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): When inquired, chef stated that the food preparation tables are clean and sanitized with vinegar and lemon juice.
  - Corrective Action(s): Required operator to make bleach sanitizers and use them instead as vinegar and lemon juice are not suitable sanitizer in commercial kitchen settings. Staff brought out the sanitizer bottle and started to used it at the time of inspection. Sanitizer was measured at 100 ppm of residual chlorine.
  - Violation Score: 5
- 211 - Frozen potentially hazardous food stored/displayed above -18 °C. [s. 14(3)]
  - Observation (CORRECTED DURING INSPECTION): Observed pre-cooked frozen products being thawed at room temperature
  - Corrective Action(s): Required operator to transfer all frozen products into a cooler to ensure proper thawing procedures are being followed.
  - Violation Score: 1
  - 304 - Premises not free of pests [s. 26(a)]
  - Observation: Observed high number of flies in two specific areas; by the hallway to the kitchen and near ice machine. Operator is aware and purchased more traps. Pest control is in place and operator is working on the issue
  - Corrective Action(s): Required operator to remove stagnant water, clean and sanitize the area noted. Ensure to enclose all dirty laundry as well.
  - Date to be corrected by: Oct 17 2023
  - Violation Score: 9
  - 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: Several areas with high number of flies had food debris and grease accumulation. Dirty laundry was left open.
  - Corrective Action(s): Required operator clean and sanitize the area noted and cover all dirty laundry prior to pick-up.
  - Date to be corrected by: Oct 17 2023
  - Violation Score: 9
Follow-Up InspectionDec 13, 2022
0 infractions
Routine InspectionDec 1, 2022
2 infractions
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation (CORRECTED DURING INSPECTION): High-temperature dishwasher measured at 26C final rinse. Hot water tank was turned off.
  - Corrective Action(s): Service the high-temperature dishwasher to measure at 71C final rinse temperature.
  - Violation Score: 5
  - 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION): Handwashing sink next to the storage area observed to be used to drain palaak.
  - Corrective Action(s): All handwashing sink must be solely used for handwashing only. Move palaak to preparation sink to be drained.
  - Violation Score: 5
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Observed built-up of debris underneath ice machine.
  - Corrective Action(s): Clean and sanitized aforementioned area. Corrected by: December 13, 2022
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Handwashing sink next to the fountain drink machine observed to be missing paper towel and soap dispenser.
  - Corrective Action(s): Ensure all handwashing sink are well equipped with hot and cold running water, liquid soap, and paper towels. Reinstate paper towel and soap dispenser at the handwashing sink next to the fountain drink machine. Corrected by: December 8, 2022
  - Temporary use other kitchen handwashing sink to wash hands until handwashing sink next to the fountain drink machine is serviced..
  - Violation Score: 3
  - 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
  - Observation: Staff on-site had expired FOODSAFE Level 1 certification issued on 2008.
  - Corrective Action(s): Ensure at least one staff on-site at all times must have valid FOODSAFE LEvel 1 certification within expiration available for inspector to validate. Corrected by: December 12, 2022.
  - Violation Score: 1
Routine InspectionJun 15, 2022
1 infraction
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): - No sanitizer spray bottle observed during inspection.
  - - Following instruction, Chef prepared 100ppm bleach for sanitizing food contact services. In the meantime, Chef ordered Ecolab Quats sanitizer.
  - Corrective Action(s):
  - Violation Score: 15
Routine InspectionFeb 7, 2020
0 infractions
Routine InspectionSep 12, 2019
0 infractions
Routine InspectionMar 21, 2019
0 infractions
Routine InspectionJan 4, 2019
0 infractions
Routine InspectionFeb 15, 2018
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: The soap dispenser was missing at the handwashing station at the bar.
  - Corrective Action(s): Install a soap dispenser and make it available at all times to properly wash hands.
  - Date to be corrected by: Immediately.
  - Violation Score: 3
  - 315 - Refrigeration units and hot holding equipment lack accurate thermometers [s. 19(2)]
  - Observation: Working thermometer was missing in the undercounter cooler at the bar.
  - Corrective Action(s): Provide a working thermometer in the cooler noted above.
  - Date to be corrected by: One week.
  - Violation Score: 1
Routine InspectionAug 16, 2017
2 infractions
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION): Both handwashing stations in the kitchen were missing paper towels. One bar hand sink also missing paper towels. One paper towel dispenser in kitchen located at 2-compartment sink was supplied with paper towels.
  - Corrective Action(s): Ensure to check paper towel supplies at all designated handwashing stations and refill when necessary.
  - Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation (CORRECTED DURING INSPECTION): Ice scoop was being stored directly in ice.
  - Corrective Action(s): Use designated scoop holder to prevent handles and hands from contaminating ice.
  - Violation Score: 3
  - 210 - Food not thawed in an acceptable manner [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): Fish and chicken on trays were defrosting out at room temperature.
  - Corrective Action(s): Frozen food must only be defrosted the following acceptable ways:
  - - In the cooler overnight,
  - - Under cold, running water, or
  - - In the microwave as part of the cooking process
  - Violation Score: 3
  - 304 - Premises not free of pests [s. 26(a)]
  - Observation: Small amount of mouse droppings found in dry storage room
  - Corrective Action(s): Remove droppings and sanitize all affected areas with bleach solution. Check all areas daily for pest activity and clean as required. Pest control is in place and conducts visits weekly. No pest activity seen elsewhere at time of inspection.
  - Correct by: Today
  - Violation Score: 3
Follow-Up InspectionSep 6, 2012
0 infractions
Routine InspectionSep 5, 2012
0 infractions