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Crystal Seafood

1112 - 4500 Kingsway, Burnaby · Other

Official record from Fraser Health →

Inspection summary

Crystal Seafood has been inspected 11 times by Fraser Health Authority since May 1, 2024. The most recent inspection, on July 31, 2026, found no infractions.

2 of 11 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 5 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination, Cleaning and sanitizing and Pests.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Protecting food from contaminationHigher risk

    This covers how food and supplies are stored and handled: kept covered, off the floor, and away from anything that could contaminate them. Where food is served, raw meat must be kept away from ready-to-eat food, a direct route for salmonella and E. coli.

    Recorded 6 times across 5 separate inspections, most recently on December 18, 2025. For example: 209 - Food not protected from contamination [s. 12(a)]

  • Cleaning and sanitizingHigher risk

    Surfaces, dishes and tools that touch food or people must be cleaned and then sanitized or disinfected. Inspectors check sanitizer strength, dishwasher temperatures and how cleaning is done. Poor sanitizing lets germs survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on July 14, 2026. For example: 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food, supplies and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on July 17, 2026. For example: 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]

  • Food source, labelling and allergensHigher risk

    Food and other products must come from approved sources, stay in labelled containers and be thrown out when spoiled, expired or damaged. Labelling also matters for allergies: an unlabelled container can hide an allergen.

    Recorded once on July 14, 2026. For example: 208 - Foods obtained from unapproved sources [s. 11]

  • Handwashing and staff hygieneHigher risk

    Hands are one of the main ways germs spread, from person to person and onto food and surfaces. Inspectors look for stocked, accessible handwashing sinks, staff washing their hands when required, and sick staff being kept away from work where it matters. Gaps here can spread illness quickly.

    Recorded once on August 26, 2024. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

11 inspections

  1. Follow-Up Inspection

    0 infractions

  2. Follow-Up Inspection

    1 infraction

    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation:
      • - Observed gaps in the base of the wooden shelving units installed on the floor.
      • Corrective Action(s):
      • - Recommend to remove all shelving unit base and have the floor exposed for easier cleaning & monitoring. If not, any open areas, gaps, and holes will have to be completely sealed up. Consult with the pest control technician. Do not store any items in this area until all necessary repairs are made.
      • Date to be corrected by: July 31, 2026
      • Violation Score: 15
  3. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation:
      • - Walls and sinks are stained (fish processing sinks). Biofilm and mould observed on the processing sinks.
      • - Walls are staind inside the walk-in cooler.
      • - Salt stains observed around the exterior of all fish tanks.
      • Corrective Action(s):
      • - Clean and sanitize surfaces mentioned above.
      • Date to be corrected by: July 17, 2026
      • Violation Score: 15
    • 208 - Foods obtained from unapproved sources [s. 11]
      • Observation (CORRECTED DURING INSPECTION):
      • - Observed multiple units of duck blood pudding in stand up cooler and on ice display.
      • Corrective Action(s):
      • - Duck blood food items are not allowed to be imported / sold in Canada. All duck blood puddings (1 box worth of units) were discarded at the time of inspection.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation:
      • - Debris, dried up fish scales observed underneath the fish tanks and underneath the sink counters.
      • - Dead cockroach and debris observed on the bottom shelves in the storage area.
      • Corrective Action(s):
      • - Deep clean all floors. Take out all items from the shelving units to clean the base of the shelves.
      • Date to be corrected by: July 17, 2026
      • Violation Score: 9
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation:
      • - Observed wooden blocks in use as cutting boards at the fish processing sink.
      • Corrective Action(s):
      • - This wooden block is not adequate for fish processing and it is continuously exposed to wet surface. Discard all wooden cutting block in the premises; one more block observed by the grease trap.
      • Date to be corrected by: Immediately
      • Violation Score: 9
  4. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation:
      • - Fish processing sinks & counter observed with debris build up.
      • Corrective Action(s):
      • - Scrub & deep clean.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation:
      • - Observed fresh ginseng on display next to raw fish.
      • - Seafood holding tanks observed with excessive organic matter. Tank water holding tilapia appears extra murky.
      • Corrective Action(s):
      • - Do not store ready to eat items next to raw fish. Item moved at the time of inspection.
      • - Ensure to maintain the quality of the tank water. Do not overstock them. Regularly clean and filter the water manually.
      • Violation Score: 9
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation:
      • - Observed hole in the wall underneath the electrical panel, next to the crab tank. Nesting materials are observed along the wall.
      • Corrective Action(s):
      • - Clean off the debris and properly seal up the hole.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation:
      • - Rodent droppings observed in the storage shelves.
      • Corrective Action(s):
      • - Take off all boxes and deep clean the area with bleach sanitizer.
      • Violation Score: 3
      • 312 - Items not required for food premises operation being stored on the premises [s. 18]
      • Observation:
      • - Numerous personal food items, cooking equipment and miscellaneous items kept in the store, including the walk-in cooler.
      • Corrective Action(s):
      • - Remove personal items from the premises.
      • Violation Score: 3
  5. Follow-Up Inspection

    1 infraction

    • 201 - Food contaminated or unfit for human consumption [s. 13]
      • Observation (CORRECTED DURING INSPECTION):
      • - Went through 3 tubs of live blue crabs and observed multiple dead ones.
      • Corrective Action(s):
      • - Dead blue crabs were discarded at the time of inspection. It appears that storing the blue crabs live in a small bucket is not a good way to keep them live for longer. Bring in smaller quantities that could be sold within 1-2 days. Ensure to continuously monitor them to sort the dead ones.
      • Violation Score: 15
  6. Follow-Up Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation:
      • - Observed product labels on sticky notes in direct contact with fishballs in chest freezer.
      • Corrective Action(s):
      • - Do not place the labels in direct contact with open food item. Place the labels on the cooler door or at another location.
      • Date to be corrected by: Today
      • Violation Score: 3
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation:
      • - Observed signs of cockroaches and dead cockroaches behind the water supply pipes & wall shelving attachment next to the handsink at the front.
      • Corrective Action(s):
      • - Clean & sanitize this area.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation:
      • - Rodent droppings and debris observed in the storage area behind the ice machine.
      • Corrective Action(s):
      • - Clean & sanitize.
      • Date to be corrected by: Today
      • Violation Score: 3
  7. Routine Inspection

    2 infractions

    • 201 - Food contaminated or unfit for human consumption [s. 13]
      • Observation (CORRECTED DURING INSPECTION):
      • - Dead king crab, lobsters, blue crabs, dungeness crab observed on ice & ice beds.
      • Corrective Action(s):
      • - This issue has been discussed before. Do not sell dead crustacean species. All products mentioned above discarded.
      • Violation Score: 15
      • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION):
      • - Tofu, quail eggs, eggs displayed on ice bed measured around 12C to 20C.
      • Corrective Action(s):
      • - Do not stack up the items as the cold temperature does not reach the top. Multiple units discarded.
      • Violation Score: 5
      • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation:
      • - Biofilm and filth accumulation observed on the prep, washing sinks.
      • - Fish tanks observed with green build up.
      • Corrective Action(s):
      • - Clean areas noted above.
      • Date to be corrected by: April 14, 2025
      • Violation Score: 15
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation:
      • - Small fish tank observed with excessive debris in the tank water.
      • - Styrofoam box storing live eel is stained and appears old (re-used).
      • - Wooden bucket storing blue crabs observed with dirt.
      • - Filter feeder shelfish products (live) stored with other species in the large fishtank.
      • Corrective Action(s):
      • - Clean the tank and replace the tank water.
      • - Replace the box where live eel is stored. Replace it to a container/tank that is made of material that is easy to clean.
      • - Clean the wooden buckets.
      • - Isolate the filter feeders to the area where clean water is supplied.
      • Date to be corrected by: April 14, 2025
      • Violation Score: 9
  8. Follow-Up Inspection

    1 infraction

    • 201 - Food contaminated or unfit for human consumption [s. 13]
      • Observation (CORRECTED DURING INSPECTION):
      • - 4 dead blue crabs observed in display in room temperature.
      • - Oysters in live tank stored with non-bivalve species (crab, fish).
      • - Dead mini clams offered for sales on ice bed.
      • - Dead scallop offered for sales in live tank.
      • - Dead geoduck clam offered for sales in live tank.
      • - Two extra buckets of blue crabs at the back - multiple blue crabs found dead.
      • - Dead mussels offered for sales in live tank (Best before date was Oct 24, 2024) as per the tag.
      • Corrective Action(s):
      • - All dead shellfish items were discarded at the time of inspection.
      • - Ensure to monitor through all live shellfish items to discard dead ones. This monitoring should occur during receiving and throughout the operational hours.
      • - Isolate Oysters from non-bivalve species. *Ensure proper label / instruction is provided for the customers that they have to be cooked for consumption.
      • Violation Score: 25
  9. Follow-Up Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation:
      • - Hot water knob is broken at the handsink next to the fish processing sink. No hot water available.
      • Corrective Action(s):
      • - Ensure hot water is available at all handsinks.
      • Date to be corrected by: Sep 13, 2024
      • Violation Score: 15
    • 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
      • Observation:
      • - 3 tier fish tank has been added without any approval.
      • Corrective Action(s):
      • - Submit the specs of the fish tank (describing the filtration and recirculation system) List species that will be stored in this fish tank. Send info to the underdsigned by email.
      • Date to be corrected by: Aug 29, 2024
      • Violation Score: 5
      • 212 - Operator has not provided acceptable written food handling procedures [s. 23]
      • Observation:
      • - Live blue crabs observed in room temperature in styrofoam box. Operator stated that they cannot be stored in cold tank nor in ice as they will die.
      • Corrective Action(s):
      • - Remove the blue crabs from the premises. This particular species is not approved to be sold at the premises as the premises lack adequate holding tank to store them. Do not store live fish/shellfish/crabs outside of a proper recirculating holding tank.
      • Date to be corrected by: Today
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation:
      • - Hot water knob is broken at the handsink.
      • Corrective Action(s):
      • - Repair.
      • Date to be corrected by: Sep 13, 2024
      • Violation Score: 9
  10. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION):
      • - Salted jelly fish observed in room temperature at display.
      • Corrective Action(s):
      • - Store them at temperature at 4C or below unless the supplier can provide documentation regarding the product being shelf stable.
      • Violation Score: 5
      • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION):
      • - Fish processing sinks observed with stains and biofilm build up.
      • Corrective Action(s):
      • - Staff cleaned the sinks at the time of inspection. Ensure to clean them thoroughly every day.
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation:
      • - Debris observed on the floor underneath the fish tanks.
      • Corrective Action(s):
      • - Clean.
      • Date to be corrected by: Today
      • Violation Score: 3
  11. Follow-Up Inspection

    0 infractions

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