Cupcakes By Heather & Lori

1136A - 4700 Kingsway, Burnaby · Restaurant

15 inspections

1. Routine InspectionJul 7, 2025

   1 infraction

   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation: Used disposable glove stored inside icing container.
     • Corrective Action(s): Discard used glove.
     • Gloves are to be discarded after use. Gloves are to be changed after they have become contaminated or when changing duties would lead to cross contamination of food.
     • Violation Score: 3
     • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
     • Observation: Trace mouse droppings on floor in corner below electrical panel of back kitchen.
     • Corrective Action(s): Area described is to be thoroughly cleaned to remove all debris from surfaces.
     • Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine 1 tsp bleach / 1 liter water) after cleaning.
     • Violation Score: 3
2. Routine InspectionJul 25, 2024

   1 infraction

   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation: Bowls of icing stored on wall shelving - containers are uncovered
     • Corrective Action(s): Ensure bowls of icing are stored with a cover using a lid or plastic wrap to protect food from contamination.
     • Violation Score: 3
     • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
     • Observation: Trace mouse droppings observed around pipe floor penetration behind waste bins and around grease trap.
     • Corrective Action(s): All areas described are to be thoroughly cleaned to remove all debris from surfaces.
     • Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine 1 tsp bleach / 1 liter water) after cleaning.
     • Violation Score: 3
3. Routine InspectionAug 3, 2023

   2 infractions

   • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
     • Observation (CORRECTED DURING INSPECTION): Box of butter units stored at room temperature, temp 24 C
     • Corrective Action(s): Product discarded.
     • Potentially hazardous foods must be stored at 4 C or colder for food safety.
     • Do not remove product from refrigeration unless needed for preparation.
     • Violation Score: 5
   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation (CORRECTED DURING INSPECTION): Ice cream scoops stored in container of water in warmer unit, temp 49 C
     • Corrective Action(s): To store scoops safely in warm water, temperature must be 60 C or hotter.
     • Metal insert placed in warmer is smaller than warmer unit, air gaps prevent heat transfer to metal insert. Warmer unit 65 C. To achieve hot holding for scoops at 60 C, place water directly in warmer unit and place scoops in water after heated to 60 C.
     • OR
     • Place scoops in cold water dipper well. Dipper well turned on during inspection.
     • Violation Score: 3
4. Routine InspectionJul 21, 2022

   1 infraction

   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation (CORRECTED DURING INSPECTION): Ice cream scoops stored in a container of stagnant water, which can allow for bacteria to grow quickly.
     • Corrective Action(s): Ensure ice cream scoops are stored within the dipper well with continous, cold flowing water.
     • Violation Score: 3
     • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
     • Observation: Mouse droppings observed on floor under counter with mixer and behind large dough mixer.
     • Corrective Action(s): All areas described are to be thoroughly cleaned to remove all debris from surfaces.
     • Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine 1 tsp bleach / 1 liter water) after cleaning.
     • Violation Score: 3
     • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
     • Observation: Kitchen area - several light fixtures have burnt out light tubes.
     • Corrective Action(s): Replace all burnt out lights to allow for proper illumination in the kitchen.
     • Violation Score: 1
5. Follow-Up InspectionJul 30, 2021

   0 infractions

6. Follow-Up InspectionJul 27, 2021

   1 infraction

   • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: Display cooler 8 - 11 C
     • Corrective Action(s): Repair / adjust cooler to maintain food at 4 C or colder. Correction date: July 30, 2021
     • Violation Score: 9
7. Routine InspectionJul 20, 2021

   2 infractions

   • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
     • Observation (CORRECTED DURING INSPECTION): Cupcakes decorated with fresh fruit toppings.
     • Corrective Action(s): When placing sliced fresh fruits on cupcakes, they are required to be stored under refrigeration at 4 C or colder for food safety.
     • Violation Score: 5
   • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: Upright display cooler 8 C
     • Corrective Action(s): Repair / adjust cooler to maintain food at 4 C or colder.
     • Violation Score: 9
8. Follow-Up InspectionJul 22, 2020

   0 infractions

9. Routine InspectionJul 15, 2020

   2 infractions

   • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
     • Observation: Multiple wiping rags on work counters with no detectable sanitizer residual.
     • Corrective Action(s): All wiping cloth rags in use are to be stored in a container of sanitizer solution (100 ppm chlorine, 1 tea spoon of bleach per 1 litre of water).
     • Violation Score: 5
   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation: Icing bowls stored on shelving without protective covers.
     • Corrective Action(s): Food items / food containers when stored are to be properly covered to protect from contamination using fitted lids or single use plastic wrap / metal foil.
     • Violation Score: 3
     • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
     • Observation: Mouse droppings on floor behind mixer and in far corner behind curtain.
     • Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of food and debris from surfaces.
     • Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine 1 tsp bleach / 1 liter water) after cleaning.
     • Violation Score: 3
     • 310 - Single use containers & utensils are used more than once [s. 20]
     • Observation: Clear plastic tubs in sink for dishwashing.
     • Corrective Action(s): These containers are single use by design. Discard after use.
     • Provide suitable reusable food containers.
     • Violation Score: 3
10. Follow-Up InspectionApr 12, 2019

    0 infractions

11. Routine InspectionApr 5, 2019

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): 2 boxes of butter squares stored at room temperature, 24 C and 26 C.
      • Corrective Action(s): Product discarded.
      • Potentially hazardous foods must be stored at 4 C or colder. Remove product from cooler only when needed to prepare for a recipe.
      • Violation Score: 5
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation: 3 wiping cloths in use left on counter tops with no detectable sanitizer residual.
      • Corrective Action(s): All wiping cloth rags in use are to be stored in a container of sanitizer solution (100 ppm chlorine, 1 tea spoon of bleach per 1 litre of water).
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation: Kitchen handsink papertowel dispenser is empty and not functioning.
      • Corrective Action(s): Hand-washing stations must be equipped with a stocked liquid soap dispenser, warm water and single use hand drying towels from a dispenser.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Icecream scoop stored in container of stagnant water.
      • Corrective Action(s): Do not store food utensils in stagnant water as bacteria will quickly multiply in these conditions.
      • Icecream scoop is to be stored in dipper well, dipper well to be turned on with constant flowing water.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Mouse droppings observed along walls of back kitchen area - on floor around both grease traps and along wall behind oven and mixer.
      • Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of debris from surfaces.
      • Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine) after cleaning.
      • Violation Score: 3
12. Follow-Up InspectionApr 12, 2018

    0 infractions

13. Routine InspectionApr 5, 2018

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): 3 compartment sink - no sanitizer residual detected in sanitizing compartment.
      • wiping rag sanitizer bucket - chlorine level 25 ppm
      • Corrective Action(s): To sanitize dishware manually dishware to be submerged in 100 ppm chlorine for 2 minutes before allowing food equipment to air dry.
      • All wiping cloth rags in use are to be stored in a container of sanitizer solution (100 ppm chlorine, 1 tea spoon of bleach per 1 litre of water).
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation: Both papertowel dispensers are empty. Rolls provided beside dispensers.
      • Corrective Action(s): Ensure correct papertowel inventory to stock dispensers is maintained.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Take-out containers removed from packaging stored right side up.
      • Icing spreader / glove left in icing buckets.
      • Corrective Action(s): Ensure single use, take-out containers when removed from protective packaging are to stored upside down to protect from contamination.
      • Do not store food utensils or gloves inside food containers when not in use.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Debris and mouse droppings observed behind oven and doughmixer.
      • Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of food and debris from surfaces.
      • Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine) after cleaning.
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 3 door cooler 7-9 C
      • Corrective Action(s): Repair / adjust cooler unit to maintain 4 C or colder.
      • Cooler temperature is to be verified daily to confirm cooler is functioning safely for food storage.
      • Violation Score: 9
14. Follow-Up InspectionOct 6, 2017

    0 infractions

15. Follow-Up InspectionSep 19, 2017

    0 infractions