Dairy Queen 27096
3839 Caxton Street Whitecourt AB T7S 1N4 · Food - General
Inspection summary
Dairy Queen 27096 has been inspected 19 times by Alberta Health Services (Environmental Public Health) since December 13, 2023. The most recent inspection, on September 11, 2026, found no infractions.
7 of 19 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 1 infraction recorded. The higher-risk findings here relate to: Pests and Food temperature control.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded 10 times across 10 separate inspections, most recently on September 11, 2025. For example:
Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded once on August 26, 2024. For example:
Are food temperatures during storage and processing being controlled to maximize food safety?
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded 3 times across 2 separate inspections, most recently on September 11, 2025. For example:
Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
Food safety training and certificationLower risk
Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.
Recorded once on May 6, 2026. For example:
Do food handlers refrain from handling food while ill and have acceptable attire and hygiene?
Other findingsLower risk
Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.
Recorded once on February 10, 2025. For example:
Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Non-Critical)?
About this data
These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
19 inspections
- Monitoring Inspection
0 infractions
- Demand Inspection
1 infraction
- 05. Do food handlers refrain from handling food while ill and have acceptable attire and hygiene?
- Discussed the complaint with the onsite manager. Reviewed when hand hygiene must occur (handwash or alcohol-based hand rub). Reviewed avoiding unnecessary hand to food contact.
- 05. Do food handlers refrain from handling food while ill and have acceptable attire and hygiene?
- Monitoring Inspection
0 infractions
- Risk Management Inspection
0 infractions
- Risk Management Inspection
2 infractions
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- The PCO was met onsite and the pest control discussed. Only three specimens were observed in monitoring traps. Gel bait was placed on surfaces and new sticky traps installed. The PCO supplied recommendations for control.
- 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
- 1. Surfacing under the three sinks require repair. Tiles are dislodged and require re-attachment. Fill and caulk all gaps in this area. 2. Wood shelving near the three sinks is damaged and rotted. Remove the wooden shelving and replace with surfacing more suitable for a moisture area. 3. Mop sink area surfaces are damaged and incomplete. All damaged surfaces are to be repaired,
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- Risk Management Inspection
3 infractions
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- The PCO was met onsite and the pest control discussed. Only three specimens were observed in monitoring traps. Gel bait was placed on surfaces and new sticky traps installed. The PCO supplied recommendations for control.
- 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
- 1. Surfacing under the three sinks require repair. Tiles are dislodged and require re-attachment. Fill and caulk all gaps in this area. 2. Wood shelving near the three sinks is damaged and rotted. Remove the wooden shelving and replace with surfacing more suitable for a moisture area. 3. Mop sink area surfaces are damaged and incomplete. All damaged surfaces are to be repaired,
- 23. Is the facility maintained in a clean and sanitary condition?
- Shelving surfaces near the garbage container require cleaning.
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- Risk Management Inspection
1 infraction
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- The PCO records have been provided to our office. The PCO has left instructions on pest control. Please follow their recommendations. The PCO shall re-inspect September 9, 2025 at 10 am. Our office shall attend the facility at this time. No foods were observed to be contaminated.
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- Risk Management Inspection
1 infraction
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- The PCO has provided new monitoring traps throughout the facility. One nymph was observed on a trap. Please provide our office pest control operator service records.No foods were observed to be contaminated. Continue having the PCO treat for this pest.
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- Monitoring Inspection
1 infraction
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- The premises has PCO monitoring traps throughout the facility. One adult insect cockroach pest was observed on a monitoring trap. Potential re-introduction of this pest. No foods were observed to be contaminated. Contact your licensed PCO to discuss pest treatment. Ensure the facility is maintained in a clean and sanitary state.
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- Risk Management Inspection
0 infractions
- Monitoring Inspection
1 infraction
- 18. Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Non-Critical)?
- It was observed that the facility fire suppression system requires inspection and re-certification. Please complete this task in the near future.
- 18. Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Non-Critical)?
- Risk Management Inspection
0 infractions
- Risk Management Inspection
1 infraction
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- A PCO has been contacted and a treatment has occurred. Current monitoring devices indicate evidence of pest activity. Activity noted in non-food preparation areas. No foods are adulterated. Please continue to treat and monitor for pests.
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- Monitoring Inspection
2 infractions
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- It was observed that the line cooler that stores cheese was not displaying an acceptable food storage temperature. Please ensure that the cooler is repaired to adequately store high risk foods below four Celsius. At this time, the cheese containers can be stored directly above inserts filled with ice. As well, at this time do not overstock this cooler with cheese.
- 15. Is the facility free of a pest infestation?
- There are pest monitoring trap throughout the facility. The lastest set of installed monitoring traps were set out and dated July 5, 2024. In the front line food preparation area, one monitoring trap had a deceased cockroach and another monitoring trap in the area displayed a captured live coackroach.Immediately contact a licensed pest control operator and arrange for professional pest treatment.At the time of the inspection, no foods appeared contaminated.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- Risk Management Inspection
0 infractions
- Demand Inspection
1 infraction
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- One dead pest observed on a monitoring trap. Please continue with pest control measures and monitoring. No food contamination at this time.
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- Risk Management Inspection
0 infractions
- Risk Management Inspection
1 infraction
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- The site visit revealed no observed pests or contaminated foods. Items to be completed:Install dated monitoring traps..
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- Monitoring Inspection
1 infraction
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- Pest operator reports were reviewed and the records revealed a pest concern. At the time of the inspection, no pests were observed and no foods are contaminated. 1. Install dated monitoring traps.2. Cover all wall holes in the facility to eliminate pest movement.
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?