Dairy Queen #27100

20492 Lougheed Hwy, Maple Ridge · Restaurant

17 inspections

Routine InspectionApr 1, 2026
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): Found can opener with food still on the blade
  - Corrective Action(s): Ensure all equipment is properly washed and sanitized after each use, or every 4 hours if in continual use.
  - CORRECT: today
  - Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
  - Observation: 1. Found ants crawling around the cake making area, and pop syrup storage area.
  - 2. Fruit flies are still present in the kitchen but much less the previous inspection
  - 3. A couple mice droppings noted in back storage area, may be old
  - Corrective Action(s): 1. Clean all hard to reach areas to remove any food debris, standing water and old droppings to prevent attracting pests and help with monitoring for new activity.
  - 2. Wash and sanitize cake making area before making each cake
  - 3. Fill all holes and seal gaps in floor/wall joint
  - 4. Have pest control assist with Flies and ants. Submit last pest control report to health department for review.
  - CORRECT: 1 week
  - Violation Score: 9
  - 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: Noticed missing tiles along the base of the walls, and gaps between the wall and floor.
  - Corrective Action(s): Ensure all holes along the floor are properly sealed to prevent entrance of pests such as mice and ants.
  - CORRECT: 1 week
  - Violation Score: 3
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Found build up of grease, and or food debris in hard to reach areas under and behind equipment and shelving units.
  - Corrective Action(s): A deep and thorough cleaning is required through out the premises to remove all food debris, and grease.
  - CORRECT: 1 week
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Ice machine has missing screw and nut, remaining nuts are rusted.
  - Corrective Action(s): Have ice machine repaired so metal components inside the bin are not rusting.
  - Do not allow ice to rice up to the level of the rusty nuts.
  - CORRECT: today
  - Violation Score: 3
Follow-Up InspectionOct 30, 2025
0 infractions
Routine InspectionOct 21, 2025
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation: Found dipping chocolate left uncovered to solidify after being melted, lid of unit does not close completely.
  - Corrective Action(s): Ensure all food items are properly covered to protect from contamination when not in use. Remove ladle from chocolate when cooling.
  - Provide food safety plan showing procedures for handling chocolate for buster bars, indicating number of times chocolate can be melted and reheated before being discarded or how many days the chocolate can be used for before being discarded.
  - CORRECT: today
  - Violation Score: 3
  - 304 - Premises not free of pests [s. 26(a)]
  - Observation: Fruit flies noted in the back in a few different areas
  - Corrective Action(s): Contact pest control to assist with eliminating the pests. Discuss with technician about possible drain treatments as well.
  - CORRECT: 1 week
  - Violation Score: 3
  - 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
  - Observation: Several holes in the wall were noted
  - Corrective Action(s): Have holes sealed to prevent entrance of pests.
  - CORRECT: 1 week
  - Violation Score: 1
Routine InspectionJun 9, 2025
0 infractions
Routine InspectionDec 11, 2024
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation (CORRECTED DURING INSPECTION): Fly glue board observed in use above the blizzard ingredient bins. These must be used in a location that is away from food to prevent cross contamination.
  - Corrective Action(s): Glue board/tube removed during inspection.
  - Violation Score: 9
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Plumbing under the three compartment sink is leaking from the rubber piping immediately before the p-trap. Plastic cover currently being used as a bowl and is almost full. Manager stated that the sink had been repaired in another location about two weeks ago.
  - Corrective Action(s): Have the plumbing repaired so that it no longer leaks. Due: Jan 8, 2025
  - Violation Score: 3
Routine InspectionAug 6, 2024
2 infractions
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION): Hand washing station in staff washroom lacked paper towel but this was replenished during inspection.
  - Corrective Action(s): Remind staff to ensure that the paper towel dispensers are restocked when empty.
  - Violation Score: 5
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation (CORRECTED DURING INSPECTION): Chest freezer with large crack in under side of lid in use at the back. This concern was noted in the last routine inspection.
  - Corrective Action(s): All food removed from chest freezer into another freezer meeting minimum standards.
  - Violation Score: 3
Follow-Up InspectionMar 6, 2024
1 infraction
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: No hot water available at the handsink beside POS. Operator indicated there is no hot water line and stated they will contact the plumber for the hot water.
  - Corrective Action(s): Handsink beside the POS is to have both hot and cold running water for handwashing. In the meantime, staff to use nearby cake decorating station handsink.
  - Correct by: 1 week
  - Violation Score: 3
Routine InspectionMar 4, 2024
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): Front of house QUATS sanitizer solution bucket measured at 100ppm. Staff replenished QUATS sanitizer solution during inspection - measured at 200ppm.
  - Corrective Action(s): Change sanitizer solutions frequently. Food debris and cloudiness can interfere with sanitizer effectiveness.
  - Violation Score: 5
  - 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION): 1) Stainless steel blizzard cup covers observed hanging off facuet handles of the drive through handsink. No paper towel and hand soap available at drive through handsink. Staff removed items from faucet handles, obtained soap, and paper towels during inspection
  - 2) No paper towel and soap available at handsink behind POS system. Staff obtained liquid soap and paper towel during inspection.
  - Corrective Action(s): All handsinks must be stocked with hot/cold running water, liquid soap, and paper towels.
  - **Ensure paper towels are in a dispenser/holder.
  - Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation: The underside of the chest freezer (buster bar and ice cream sandwich) lid observed cracked and with insulation exposed.
  - Corrective Action(s): Repair/replace lid to protect food from contamination.
  - Corect by: March 13, 2024.
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: 1) No hot water available at handsink behind POS.
  - 2) Mop sink faucet oberved leaking.
  - Staff indicated a plumber is coming on-site today.
  - Corrective Action(s): 1) Turn on hot water/repair plumbing at handsink.
  - 2) Tighten/repair mop sink faucet.
  - Correct by: Today
  - Violation Score: 3
  - 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
  - Observation: No staff on-site with FOODSAFE.
  - Corrective Action(s): Enroll staff in FOODSAFE level 1 or equivalent and send inspector proof of enrollment. At least 1 staff on-site must be FOODSAFE certified.
  - Correct by: March 8, 2024
  - Violation Score: 1
Routine InspectionOct 16, 2023
0 infractions
Routine InspectionJan 16, 2023
0 infractions
Routine InspectionJul 14, 2022
0 infractions
Routine InspectionJan 7, 2022
0 infractions
Follow-Up InspectionAug 4, 2021
1 infraction
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Food prep counter damaged opposite to where the broiler is located
  - Corrective Action(s): Replace damaged counter
  - Violation Score: 3
Routine InspectionJul 28, 2021
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Ice machine (Top Side) observed with mould build up.
  - Floor in back room area below shelving observed with debris build up.
  - Floor below shelving inside walk in cooler requires cleaning due to spilled product
  - Wire rack shelving inside walk in cooler requires cleaning
  - Corrective Action(s): Clean as directed
  - Remove items stoed on the floor below the shelving and clean floor as directed.
  - Violation Score: 9
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Toilet paper dispenser in employee washroom damaged.
  - Food prep counter damaged opposite to where the broiler is located.
  - Corrective Action(s): Replace dispenser as directed
  - Replace damaged counter
  - Violation Score: 3
Routine InspectionFeb 3, 2020
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Underside of counter (Wire rack shelving) at condiments area requires cleaning
  - Corrective Action(s): This is a repeat violation. Ensure underside is cleaned on a regular basis
  - Violation Score: 3
  - 312 - Items not required for food premises operation being stored on the premises [s. 18]
  - Observation: Old unused grill still stored at back door.
  - Corrective Action(s): This is a repeat violation. Remove grill from premises within next 3 months.
  - Violation Score: 1
Routine InspectionNov 5, 2019
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Underside of counter (Wire Rack Shelving) at condiments area requires cleaning
  - Corrective Action(s):
  - Violation Score: 3
  - 312 - Items not required for food premises operation being stored on the premises [s. 18]
  - Observation: Old unused grill being stored near back door
  - Corrective Action(s): Remove grill lfrom premises
  - Violation Score: 1
Routine InspectionJun 19, 2019
0 infractions