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Dairy Queen

4415 56 Street Wetaskiwin AB T9A 1V4 · Food - General

16 inspections

  1. Risk Management Inspection

    0 infractions

  2. Monitoring Inspection

    3 infractions

    • 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
      • Cone dip, fudge, and caramel liquids stored in stainless steel containers were observed uncovered and left unattended.Explained that food items must be protected at all times from unsanitary conditions and potential contamination, including dust, unnecessary handling, coughs, and sneezes.Corrected during inspection.
    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • Personal staff belongings—including a purse, bags, and snacks (coffee cups and two boiled eggs)—were observed on food‑preparation counter surfaces instead of in the designated staff area. Items were removed at the time of inspection.
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • There were no signs of pest infestation observed at the time of inspection. However, pest control service records are not being maintained or available on-site. Please provide our office with the most recent pest control service records.
  3. Risk Management Inspection

    0 infractions

  4. Monitoring Inspection

    6 infractions

    • 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
      • Observed multiple containers of dipping liquids without lids. Containers must be kept covered when not in use to prevent contamination. Corrected during inspection by covering the containers.
    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • Two to three ladies’ purses were observed stored on food contact surfaces in the main kitchen.Requirement: Personal items must be stored in the designated staff room to prevent potential contamination of food contact surfaces.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • During the inspection, it was observed that the current procedure for cooking precooked chicken involves setting the timer at 360°F for 5 minutes, with an additional 30 seconds added as a precaution. Staff also reported using tongs to poke the chicken to check for doneness and not using probe thermometer. Staff mentioned that they do not have functional probe thermometer.Recommendations Provided:Please purchase probe thermometer and begin using a probe thermometer to verify internal temperatures of cooked chicken and maintain a temperature log for all cooked food items to ensure consistent food safety practices and proper documentation.
    • 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
      • It was noted that the hand sink in the main kitchen does not have hot water. When the hot water valve is turned on, water leaks from underneath the sink. According to the manager, the valve has been shut off to prevent leakage, and a small red bucket has been placed under the pipe to catch any drips.Action Required:Please repair the sink to restore hot water, as it is essential for proper hand hygiene. Functional hot water is necessary to facilitate and encourage staff to follow appropriate handwashing practices.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • There are no visible service verification stickers on the ventilation hoods located above the deep fryer and the pizza oven. These stickers are important to confirm that the ventilation systems are being tested and serviced on a semi-annual basis to reduce the risk of fire hazards.Recommendation:It is recommended that the ventilation hoods be serviced immediately by a certified professional company and continue to be maintained on a regular (semi-annual) basis. Please provide service records to our office for verification. Additionally, implement and maintain a sticker program to clearly indicate the date of service/testing and the company that performed the work.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • Cleaning is required in the kitchen, particularly in the following areas:- Channels behind the stainless-steel rack- Wall area near the deep fryers- Baseboards- Food preparation flooringAction Required:Please ensure that all the areas noted above are cleaned thoroughly now and maintained on a regular basis moving forward.
  5. Risk Management Inspection

    0 infractions

  6. Risk Management Inspection

    3 infractions

    • 18. Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Non-Critical)?
      • Today {Jan 10/2025).It was observed that play structure is still temporarily closed until further notice (awaiting parts from United States).1) Overall surfaces and flooring around play area is unclean/dirty.Please clean all the noted areas now and on regular basis. 2) Construction and maintenance issue:Worn components: foam around the poles (inside play structure) is in disrepair and gasket at the opening entrance to the slide is cracked, rubber piece is missingPlease repair above noted items and ensure play structure is maintained in a good repair.Sept 10/2024:Notice by Dairy Queen management:This play structure is temporarily closed until further notice.To repair: (please provide timeline for repair/ picture of completed items)Today {Nov 19/2024).It was observed that play structure is temporarily closed until further notice (awaiting parts from United States).
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • The ventilation exhaust fan for the pizza oven is not working.Please repair it.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • Washrooms are closed (signs posted) due to maintenance issues. Staff indicated that the toilets are not flushing properly, and a plumbing company has been contacted. Please investigate the cause of this issue and apply the necessary fix to resolve this concern.
  7. Monitoring Inspection

    5 infractions

    • 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
      • Surface sanitizer was not prepared/ readily available at the start of the inspection. Upon request, the staff prepared sanitizer solutions which were measured at 200ppm QUAT. Please ensure multiple sanitizer solutions for food contact surfaces are available at all times. Sanitizer solutions should be readily available at each workstation.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • External temperature of cheese slices on the preparation line were measured at 14 C. A staff member stated they had been out of the cooler for 30 minutes. If cheese slices are going to be unrefrigerated for extended periods of time, please mark the containers with the time they were removed from refrigeration. The maximum time they are permitted to be stored at 4-60 C is 2 hours. After 2 hours, they must be discarded.Corrected during inspection.
    • 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
      • Drainpipe was leaking at the hand washing station.Manager has purchased the required parts for repairs and trying to repair this tailpipe leak at the time of inspection.Please fix it and ensure that hand sink in the kitchen is operating properly at all times.
    • 18. Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Non-Critical)?
      • 1) Overall surfaces and flooring around play area is unclean/dirty.Please clean all the noted areas now and on regular basis. 2) Construction and maintenance issue:Worn components: foam around the poles (inside play structure) is in disrepair and gasket at the opening entrance to the slide is cracked, rubber piece is missingPlease repair above noted items and ensure play structure is maintained in a good repair.Sept 10/2024:Notice by Dairy Queen management:This play structure is temporarily closed until further notice.To repair: (please provide timeline for repair/ picture of completed items)Today {Nov 19/2024).It was observed that play structure is temporarily closed until further notice (awaiting parts from United States).
    • 23. Is the facility maintained in a clean and sanitary condition?
      • Written sanitation procedures and/or records are not available.Please have a written cleaning schedule and complete list of all the cleaning sanitizing agents being used in the facility.A copy of cleaning schedule template will be sent via sperate email
  8. Risk Management Inspection

    1 infraction

    • 18. Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Non-Critical)?
      • 1) Overall surfaces and flooring around play area is unclean/dirty.Please clean all the noted areas now and on regular basis. 2) Construction and maintenance issue:Worn components: foam around the poles (inside play structure) is in disrepair and gasket at the opening entrance to the slide is cracked, rubber piece is missingPlease repair above noted items and ensure play structure is maintained in a good repair.Sept 10/2024:Notice by Dairy Queen management:This play structure is temporarily closed until further notice.To repair: (please provide timeline for repair/ picture of completed items)
  9. Risk Management Inspection

    2 infractions

    • 17. Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Critical)?
      • REPEAT VIOLATIONPHI detected /sensed unusual smell in the men's washroom, it can come from numerous sources. Please investigate further and ensure that the washroom is free from any unusual smell.Sept 10/2024:- PHI sensed mild sewage smell in the men's washroom. - Staff is pouring soapy water down the floor drain for the last few days.- Please investigate, put in maintenance request and resolve this pending issue.
    • 18. Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Non-Critical)?
      • 1) Overall surfaces and flooring around play area is unclean/dirty.Please clean all the noted areas now and on regular basis. 2) Construction and maintenance issue:Worn components: foam around the poles (inside play structure) is in disrepair and gasket at the opening entrance to the slide is cracked, rubber piece is missingPlease repair above noted items and ensure play structure is maintained in a good repair.Sept 10/2024:Notice by Dairy Queen management:This play structure is temporarily closed until further notice.To repair: (please provide timeline for repair/ picture of completed items)
  10. Demand Inspection

    2 infractions

    • 17. Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Critical)?
      • PHI detected /sensed unusual smell in the men's washroom, it can come from numerous sources. Please investigate further and ensure that the washroom is free from any unusual smell.
    • 18. Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Non-Critical)?
      • 1) Overall surfaces and flooring around play area is unclean/dirty.Please clean all the noted areas now and on regular basis. 2) Construction and maintenance issue:Worn components: foam around the poles (inside play structure) is in disrepair and gasket at the opening entrance to the slide is cracked, rubber piece is missingPlease repair above noted items and ensure play structure is maintained in a good repair.
  11. Risk Management Inspection

    0 infractions

  12. Monitoring Inspection

    2 infractions

    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • Gravy in a hot holding unit was measured at 45C. Upon request, a staff reheated it to 74C. When heating or reheating high-risk foods such as gravy, they must first be heated to 74C (165F), then held at 60C (140F) or higher.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • The floor under the deep fryer and the floor under the inoperable ice cream machine behind the front counter have a build-up of grease and food debris. Please ensure these areas are cleaned regularly to prevent the build-up of grease and food debris.
  13. Risk Management Inspection

    0 infractions

  14. Risk Management Inspection

    1 infraction

    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • There is inadequate lighting in the walk-in cooler.- Please ensure there is adequate lighting in the walk-in cooler to enable the sanitary operation and maintenance of this food area.- Some options include replacing the bulb with a brighter bulb (higher wattage/lumens) and/or installing a lightbulb adapter that allows two bulbs to be installed (ensure glass bulbs are covered with a guard, or install plastic LED bulbs).Aug. 21, 2023:- The lightbulb in the walk-in cooler was replaced with a brighter bulb. However, there is still inadequate lighting (especially in the back left corner).- It could be possible that the orientation/location of the shelves and food items could be blocking the light.- Please ensure there is adequate lighting in the walk-in cooler.- A new light fixture may be required to be installed in a different location.Aug. 28, 2023:- Supervisor and Owner mentioned that an electrician was in to assess the lighting and that parts are on order and a new light fixture will be installed in 2 weeks.
  15. Risk Management Inspection

    2 infractions

    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • There is inadequate lighting in the walk-in cooler.- Please ensure there is adequate lighting in the walk-in cooler to enable the sanitary operation and maintenance of this food area.- Some options include replacing the bulb with a brighter bulb (higher wattage/lumens) and/or installing a lightbulb adapter that allows two bulbs to be installed (ensure glass bulbs are covered with a guard, or install plastic LED bulbs).Aug. 21, 2023:- The lightbulb in the walk-in cooler was replaced with a brighter bulb. However, there is still inadequate lighting (especially in the back left corner).- It could be possible that the orientation/location of the shelves and food items could be blocking the light.- Please ensure there is adequate lighting in the walk-in cooler.- A new light fixture may be required to be installed in a different location.
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • 1) The peanuts and Smarties storage containers are in disrepair.- Please repair/replace these.2) The sides and the bottom (of the deep fryers) have accumulated grime and grease.- Please clean this area.Aug. 21, 2023:1) The peanuts and Smarties storage containers that are in disrepair were still being used. - Directed staff to store the peanuts and Smarties in different containers during the inspection.- Repair or replace these storage containers.2) The sides and the bottom (of the deep fryers) still have an accumulation of grime and grease.- Please clean this area of the equipment.
  16. Monitoring Inspection

    6 infractions

    • 06. Are appropriate food handling practices and plans in place to ensure that food is handled in a manner that makes it safe to eat?
      • - Temperature logs for cold storage units (fridges/freezers) are not being properly maintained. - Some previous days in the Dairy Queen Red Book are missing temperature readings.- Today's temperature readings were forged. The "PM" column was filled in but it was only 11:15AM during the inspection.- Advised staff to retake temperatures later in the day.- Notified supervisor to inform the other supervisor, the manager, and the Owner regarding food safety record keeping (including temperature logs) and to remind staff about the proper procedures to follow.Action Required: Ensure temperature logs are being properly maintained.
    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • 1) A disposable plastic Dairy Queen cup was being used to scoop the bulk supply of peanuts.- Directed staff to discard the cup.- Please ensure a proper scoop with a handle is being used to scoop food items including the peanuts.2) Personal items (including bags and drinks) were being stored in food (prep/storage) areas.- Directed staff to store personal belongings in the back hanger/shelving area away from food areas.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • The infrared thermometer gun used to for temperature monitoring/logs is not operational.- Please repair/replace this thermometer.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • There is inadequate lighting in the walk-in cooler.- Please ensure there is adequate lighting in the walk-in cooler to enable the sanitary operation and maintenance of this food area.- Some options include replacing the bulb with a brighter bulb (higher wattage/lumens) and/or installing a lightbulb adapter that allows two bulbs to be installed (ensure glass bulbs are covered with a guard, or install plastic LED bulbs).
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • 1) The peanuts and Smarties storage containers are in disrepair.- Please repair/replace these.2) The sides and the bottom (of the deep fryers) have accumulated grime and grease.- Please clean this area.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • 1) The floor area below deep fryers still has an accumulation of grease and debris.2) The floor in the walk-in cooler (along the walls) has accumulated grime and debris.3) The walls in the walk-in cooler have accumulated dust and grime.Action required: Please clean these areas.