Dak Mai
2139 - 4500 Kingsway, Burnaby · Restaurant
Inspection summary
Dak Mai has been inspected 13 times by Fraser Health Authority since November 28, 2023. The most recent inspection, on September 1, 2026, found no infractions.
5 of 13 inspections on record found no infractions at all. In the past 12 months there were 5 inspections with 6 infractions recorded. The higher-risk findings here relate to: Food temperature control, Pests and Cleaning and sanitizing.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded 5 times across 5 separate inspections, most recently on December 15, 2025. For example:
205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded 2 times across 2 separate inspections, most recently on August 20, 2026. For example:
304 - Premises not free of pests [s. 26(a)]
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded once on August 18, 2026. For example:
302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded 4 times across 4 separate inspections, most recently on December 16, 2025. For example:
101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
About this data
These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
13 inspections
- Follow-Up Inspection
0 infractions
- Follow-Up Inspection
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
- Observation:
- - Cockroach activity behind the shelving units above the dishwashing sinks, behind the sinks and beside the handsink.
- Corrective Action(s):
- - Spray treatment to be done. Deep clean the gaps in between the metal fixtures and the wall. Fill in all gaps or holes.
- Date to be corrected by: Aug 27, 2026
- Violation Score: 15
- 304 - Premises not free of pests [s. 26(a)]
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation:
- - Low temperature dishwahser do not have any chlorine from the final rinse water.
- Corrective Action(s):
- - Operator to stop serving the soup pots (reusable pots). Follow manual dishwashing procedure using bleach sanitizer. Failure to resolve this issue by tomorrow will result in the issuance of Closure Order.
- Violation Score: 25
- 304 - Premises not free of pests [s. 26(a)]
- Observation:
- - Signs of rodent activity observed.
- Corrective Action(s):
- - Identify any entry and harborage points to be cleaned up and sealed up. Pull out the dishwasher unit and take a picture of the area behind.
- Date to be corrected by: Aug 25, 2026
- Violation Score: 9
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation:
- - Nesting materials and rodent droppings observed throughout, especially underneath the 2 compartment sink area.
- Corrective Action(s):
- - All bigger equipment will have to be pulled out from the wall to clean the corner and the floor underneath. All areas to be sanitized after.
- Date to be corrected by: Aug 25, 2026
- Violation Score: 15
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Follow-Up Inspection
1 infraction
- 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
- Observation:
- - Floor grout is worn off, especially near the dishwasher area.
- Corrective Action(s):
- - It appears that continuous accumulation of moisture and the vibrating action against the floor (from the dishwasher unit) resulted in the loosening of the floor tiles. Ensure to re-grout the floor OR replace the floor material so that the floor is leveled, mositure-proof, and not slippery.
- Date to be corrected by: Mar 31, 2026
- Violation Score: 3
- 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
- Routine Inspection
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Observation (CORRECTED DURING INSPECTION):
- - Raw eggs in metal insert measured at 9C in room temp.
- Corrective Action(s):
- - Ensure to store eggs in cooler. Items move to cooler at the time of inspection.
- Violation Score: 5
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation:
- - Low temperature dishwasher reached 52.4C and 0ppm chlorine. There was no sanitizer in use - cleaner concentrate was in use instead.
- Corrective Action(s):
- - There is no propoer sanitization being achieved through dishwashing. Closure Order issued.
- Violation Score: 25
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION):
- - REPEAT VIOLATION: Handsink by the door is not in use. There are containers in the sink and the soap dispenser outlet is wrapped with a plastic wrap so that there is no soap being dispensed when the sensor is activated.
- Corrective Action(s):
- - Ensure this handsink area is readily accessible.
- Violation Score: 15
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation:
- - Food debris observed on steamer unit, steamer cabinet.
- - Water on floor.
- - Rodent droppings observed throughout (around the grinder, steamer cabinet, behind the freezer etc.)
- Corrective Action(s):
- - Clean & sanitize all areas noted above.
- Violation Score: 9
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Follow-Up Inspection
0 infractions
- Routine Inspection
1 infraction
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Observation (CORRECTED DURING INSPECTION):
- - Initially the food items inside the prep cooler were measured at 8-18C from the top section. Ambient temperature from the bottom compartment was measured at 10C.
- Corrective Action(s):
- - After having all the door and cover closed, the temperature drop was observed. Ensure that the doors are shut when the cooler is not in use. Do not store ingredients in room temperature before transferring them to the prep cooler. Prep temperature to be checked again during follow up inspection.
- Violation Score: 5
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION):
- - REPEAT VIOLATION: Back handsink obstructed with containers and not readily accessible for use. Front handsink lacking single use paper towels.
- Corrective Action(s):
- - This is 3rd time this same violation was observed. Violation ticket will be issued. Ensure to always have the handsink area readily accessbile and fully equipped with hot & cold running water, liquid soap and paper towels. Extra paper towel roll was equipped at the front handsink at the time of inspection. Ensure to equip a holder for paper towel here.
- Violation Score: 15
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Follow-Up Inspection
0 infractions
- Routine Inspection
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Observation (CORRECTED DURING INSPECTION):
- - House made chili oil containing fresh cilantro & garlic stored in room temperature.
- Corrective Action(s):
- - Ensure to store them at 4C or below OR revise the recipe so that only DRY ingredients are included.
- Violation Score: 5
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Observation:
- - Cooler at the basement storage observed with blood stains from meat.
- Corrective Action(s):
- - Clean & sanitize.
- Date to be corrected by: 03-JAN-2024
- Violation Score: 5
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation:
- - No dishwashing chemicals available for low temperature dishwasher, including the sanitizer. No chlorine detected from the rinse water due to this.
- Corrective Action(s):
- - No extra chemicals available. Ensure to equip detergent, rinse water and sanitizer for low temperature dishwasher. Drain plug available for the 2 compartment sink for manual dishwashing. Ensure to wash, rinse and sanitize all items to be dishwashed.
- Violation Score: 15
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION):
- - Handsink by the entrance door is obstructed with food containers.
- Corrective Action(s):
- - Ensure the handsink is accessible at all times.
- Violation Score: 5
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation:
- - Equipment surfaces and floor observed with starch water stains.
- Corrective Action(s):
- - Clean.
- Date to be corrected by: 03-JAN-2024
- Violation Score: 3
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation:
- - Handsink by the entrance door does not drain properly.
- Corrective Action(s):
- - Unplug the drain and ensure water is drained well from the sink.
- Date to be corrected by: Jan 9, 2024
- Violation Score: 3
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Routine Inspection
1 infraction
- 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
- Observation (CORRECTED DURING INSPECTION):
- - Observed a large pot of congee at 25C.
- Corrective Action(s):
- - Operator stated that they took it out from the cooler this morning which was about 45 min ago. Ensure to heat up the congee immediately when they are taken out from the cooler to be reheated. They should be reheated to 74C or above and kept hot at 60C for the duration of the service hours.
- Violation Score: 5
- 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
- Follow-Up Inspection
0 infractions
- Routine Inspection
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Observation (CORRECTED DURING INSPECTION):
- - Rice roll toppings (raw pork, beef, shrimp etc.) observed in room temperature contained in cold water. Operator stated ice bath has melted. Temperature probed at 10C - 13C.
- Corrective Action(s):
- - If ice bath is going to be used to maintain temperature, they have to be in a bigger container (ice ratio has to go up). Operator in agreement to adding a prep cooler to resolve this issue.
- Violation Score: 5
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION):
- - Paper towel holder broken in the front handsink.
- - Back handsink was obstructed with empty milk jugs.
- Corrective Action(s):
- - Ensure all handsinks are readily available. Do not place items inside the sink.
- - Equip a stand holder for the paper towel at the front.
- Date to be corrected by: Jan 3, 2023
- Violation Score: 5
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation:
- - Food debris, moisture, rice flour batter debris observed throughout the kitchen.
- - Dried up congee observed around the stove.
- Corrective Action(s):
- - Clean areas noted above.
- Date to be corrected by: Today
- Violation Score: 9
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Follow-Up Inspection
0 infractions