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Denny's Restaurant Kelowna

2130 Harvey Ave Kelowna BC V1Y 6G8 · Restaurant - Food Service

Details

Google rating
4.1 / 5 (8)

Opening hours

  • FridayOpen 24 hours
  • MondayOpen 24 hours
  • SaturdayOpen 24 hours
  • SundayOpen 24 hours
  • ThursdayOpen 24 hours
  • TuesdayOpen 24 hours
  • WednesdayOpen 24 hours

Contact details, hours and reviews from Google Maps

Inspection summary

Denny's Restaurant Kelowna has been inspected 7 times by Interior Health Authority since September 23, 2013. The most recent inspection, on May 12, 2025, recorded 1 infraction.

2 of 7 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Protecting food from contamination, Food temperature control and Pests.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 3 times across 3 separate inspections, most recently on May 12, 2025. For example: 5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times across 2 separate inspections, most recently on November 23, 2021. For example: 2 Are proper temperature controls maintained to ensure safe storage and display of foods?

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 2 times across 2 separate inspections, most recently on November 23, 2021. For example: 2 Are proper pest control measures in place on the premises?

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded once on June 14, 2023. For example: 3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on November 23, 2021. For example: 7 Are there handwashing stations available and properly supplied?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

7 inspections

  1. Monitoring

    1 infraction

    • F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
      • Observation(s): As discussed at the time of inspection, some parts of the main kitchen and storage areas are showing a decline in overall sanitation. A build-up of organics were observed on floors, floor to wall junctions, shelving in storage areas and the walk-in refrigerator, stairs to the basement, etc. Please complete a thorough cleaning of the kitchen, including a detailed cleaning of floors and shelving to remove organic build-up. Please also declutter and clean the hot water tank room.
  2. Monitoring

    1 infraction

    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): Two buckets of quaternary ammonia sanitizing solution were observed to be at 50 ppm and 100 ppm. As per the manufacturer's instructions, the sanitizing solution must be at 200 ppm to ensure adequate sanitizing action for proper food safety. Staff refilled the sanitizer buckets at time of inspection. The concentration of the new sanitizing solution was observed to be 200 ppm. Staff wiped down affected food contact surfaces with the new sanitizing solution at time of inspection. The low temperature mechanical dishwasher was not dispensing chlorine at time of inspection. As the dishwasher is unable to reach sanitizing temperatures, chemical sanitizer must be dispensed to ensure adequate sanitizing action to ensure proper food safety. Due to the fact that water and detergent was still being dispensed in the mechanical dishwasher, the operator was informed that they could continue using the dishwasher for washing and rinsing, but must use the three compartment sink for sanitizing dishes and equipment until the dishwasher is fixed. The operator contacted a maintenance person at time of inspection and was told to contact the EHO once the dishwasher is fixed.
      • F2.3A Mechanical dishwasher/glasswasher must provide sufficient washing and sanitizing action to remove contamination.
      • F2.3D Sanitizer solution must be available and kept at the correct levels for adequate sanitizing action.
  3. Monitoring

    5 infractions

    • F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
      • Observation(s): Cooler in the front of house server station is not maintaining adequate temperature throughout the unit, temperature of Potentially Hazardous Foods (PHF) in inserts were measured with a probe thermometer at 10°C. Discussed with operator measures to be taken to help maintain the contents of counter level inserts at temperature of ≤4°C. PHF stored at temperatures above 4°C can facilitate the growth of pathogenic bacteria which can cause foodborne illness.
      • F1.2B Potentially hazardous foods must be stored or displayed at a temperature of 4 °C (40 °F) or colder.
    • F2.2 Are proper pest control measures in place on the premises?
      • Observation(s): Light visible around the bottom of the back door to kitchen in the receiving area. Ensuring the exterior doors are properly sealed when closed will help prevent pest issues. Pests can contaminate food products and food contact surfaces, which may lead to foodborne illness.
      • F2.2B The premises must be protected against entry of pests.
    • F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
      • Observation(s): Cardboard observed on the floor beneath the counter in the kitchen. Cardboard should not be used as a floor covering and must be removed. Cardboard is a porous material that cannot be cleaned, when cardboard is re-used it can become saturated with oils and food residue which may attract pests. Hood-vent is past its service date at time of inspection. Through discussion with operator it was determined that the service crew is back-logged, servicing has been rescheduled for the first week of December. Hood-vents are to be serviced in accordance with local building codes and fire regulations, when ventilation systems become coated in grease they can pose a fire hazard.
      • F2.5E Equipment or materials not required for food related operations must be removed from the premises.
    • F2.6 Are the premises designed and equipped to ensure safe food handling?
      • Observation(s): Hot water tank/filter room at the back of the kitchen does not have adequate lighting to ensure proper sanitation procedures. Additional lighting should be installed to facilitate cleaning of this space. Dimly lit areas can easily become cluttered, neglected and unsanitary, which can lead to harborage of pests.
      • F2.6G Premises must be provided with artificial lighting that is sufficient to permit sanitary operation and maintenance of the premises.
    • F2.7 Are there handwashing stations available and properly supplied?
      • Observation(s): Paper towel dispenser in the staff washroom was not functioning at time of inspection. Please ensure the paper towel dispenser is fixed or replaced. When paper towel rolls are stored on end they can become saturated and contaminated, this can result in hands being re-contaminated when wiping dry after washing.
      • F2.7C Handwashing station must be supplied with single-service product for drying hands.
  4. Monitoring

    2 infractions

    • F2.2 Are proper pest control measures in place on the premises?
      • Observation(s): Although there is a pest control contract in place, mouse droppings were observed in the back electrical room and underneath the dishwasher.
    • F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
  5. Monitoring

    1 infraction

    • 4 - Are proper refrigeration, freezing and thawing procedures followed?
      • Observation(s): More than a dozen Eggs were observed being stored improperly on ice (ice had melted) and the measured temperature was >18deg.C. These eggs were discarded at the time of inspection. PHF within the "egg station" prep table cooler inserts were measured between 8-18deg.C. A partial flat of eggs at 18deg.c were discarded at the time of inspection.
  6. Monitoring

    0 infractions

  7. Monitoring

    0 infractions

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • Colin

    The worst Denny’s I have ever been too. I actually felt they stole my money when I left. Put me off Denny’s for life. Burnt Sausages, old bacon, cheese wasn’t melted on the cold eggs, super greasy hash browns. Just don’t. Go to the White Spot, lovely breakfast there.

  • CJ

    I almost never write Google reviews, but every time I’ve come here the service has been consistently terrible. My family will mostly come to Denny’s for birthdays, and even then we are treated horrible. Today was my dad’s birthday and we were glared at and given dry, cold service by every single worker, including the manager. The service was slow, especially when it came to our bill and our empty plates. We waited for about 25 minutes and when we tried to get a waitress to help us we were ignored while multiple of the workers were just standing around. (Again including the manager…) So we waited at the front counter for a few minutes and they messed up the bill several times even though we said separate and it was a birthday (the discount) multiple times. I work in the customer service industry, I understand how hard it can be, but we were kind and never did anything to deserve this treatment. I couldn’t even get a refill on water because our waitress never came back and seemed to forget about us or just not care…? I don’t know if everyone working there hates their job but it really isn’t fair to take it out on customers, and every time too? Very similar service back in April for my birthday. I seriously don’t even want to come back here even for the free birthday breakfast, nobody deserves to be treated like a bother on their special day.

  • Paola Cervantes

    Old mustard, burnt bread, and the turkey was straight out of the fridge—very cold. The bacon tasted old too. Very surprising. As a tourist, I came to Denny’s thinking I wouldn’t run any risk, and it was the worst meal I’ve ever had at a Denny’s.

  • Annette Loe

    Celebrating a birthday here for my son (free breakfast for him on his bd🎉) and had amazing service 👌🏽 fresh food and yes! We’ll come back. I had the slim slam with egg whites tomatoes n spinach which was cooked just right so the eggs were delicate and moist 👌🏽 served with turkey bacon, yumm. He had a Slam with 4 choices of sides, and enjoyed! The server was Sis, and she was fabulous - friendly, on point, responsive and attentive, but not too much. Ya, was a great experience.

  • Abimalek Cherookaran Henish

    We stopped by Denny’s this morning for breakfast, and it was a great experience from start to finish. The food came out hot and fresh—signature breakfast done right. What really made the visit special was our server, Viola. She was warm, attentive, and super friendly. She made sure our coffee cups were never empty and checked in often without being intrusive. It’s always nice to be greeted with a smile and served with care—it makes the meal feel even more enjoyable. Definitely a solid breakfast spot, and we’ll be coming back. Thanks, Viola, for the excellent service!

  • Colin

    The worst Denny’s I have ever been too. I actually felt they stole my money when I left. Put me off Denny’s for life. Burnt Sausages, old bacon, cheese wasn’t melted on the cold eggs, super greasy hash browns. Just don’t. Go to the White Spot, lovely breakfast there.

  • CJ

    I almost never write Google reviews, but every time I’ve come here the service has been consistently terrible. My family will mostly come to Denny’s for birthdays, and even then we are treated horrible. Today was my dad’s birthday and we …

  • Paola Cervantes

    Old mustard, burnt bread, and the turkey was straight out of the fridge—very cold. The bacon tasted old too. Very surprising. As a tourist, I came to Denny’s thinking I wouldn’t run any risk, and it was the worst meal I’ve ever had at a Denny’s.

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