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DOUBLE TREE BY HILTON INDOOR POOL

#30 FAIRWAY RD S, KITCHENER ON N2A 2N2 · Facility

Official record from Waterloo Region →

Inspection summary

DOUBLE TREE BY HILTON INDOOR POOL has been inspected 11 times by Region of Waterloo Public Health since November 26, 2024. The most recent inspection, on September 17, 2026, found no infractions.

2 of 11 inspections on record found no infractions at all. In the past 12 months there were 6 inspections with 10 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances, Pool and spa water quality and Cleaning and sanitizing.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Chemicals and toxic substancesHigher risk

    Cleaning products, disinfectants and pesticides must be labelled and stored safely, away from food and from surfaces people touch. Inspectors flag chemicals that could contaminate food or harm people, as well as pest treatments applied without proper supervision.

    Recorded 6 times across 6 separate inspections, most recently on May 11, 2026. For example: Manual chemical testing in compliance

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 3 times across 2 separate inspections, most recently on January 18, 2026. For example: pH is within range of 7.2 to 7.8

  • Cleaning and sanitizingHigher risk

    Surfaces, dishes and tools that touch food or people must be cleaned and then sanitized or disinfected. Inspectors check sanitizer strength, dishwasher temperatures and how cleaning is done. Poor sanitizing lets germs survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on May 11, 2026. For example: Sanitizer levels in compliance

  • Protecting food from contaminationHigher risk

    This covers how food and supplies are stored and handled: kept covered, off the floor, and away from anything that could contaminate them. Where food is served, raw meat must be kept away from ready-to-eat food, a direct route for salmonella and E. coli.

    Recorded once on May 11, 2026. For example: Pool, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 3 times across 3 separate inspections, most recently on May 11, 2026. For example: Premises is operated and maintained free from every condition that may be a potential/immediate health hazard

About this data

These results come from Region of Waterloo Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

11 inspections

  1. Compliance Inspection

    0 infractions

  2. Compliance Inspection

    2 infractions

    • Manual chemical testing in compliance
      • Automatic Sensing Device - Ensure pH, alkalinity, Free Available Chlorine, total chlorine or bromine residuals and water clarity are tested manually one half hour before bathers are admitted, and checked at least every 4 hours during the operating day
    • Pool, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards
      • Maintain deck and deck surfaces in a sanitary condition and free from slipperiness
  3. Compliance Inspection

    3 infractions

    • Premises is operated and maintained free from every condition that may be a potential/immediate health hazard
    • Sanitizer levels in compliance
    • Manual chemical testing in compliance
      • Automatic Sensing Device - Ensure pH, alkalinity, Free Available Chlorine, total chlorine or bromine residuals and water clarity are tested manually one half hour before bathers are admitted, and checked at least every 4 hours during the operating day
  4. Compliance Inspection

    1 infraction

    • Sufficient supply and storage of chemicals and testing devices
      • Ensure supply of chemicals are sufficient to operate the pool
  5. Re-inspection

    0 infractions

  6. Complaint Inspection

    4 infractions

    • Premises is operated and maintained free from every condition that may be a potential/immediate health hazard
      • CLOSE POOL
    • pH is within range of 7.2 to 7.8
      • Maintain pH between 7.2 to 7.8
    • Water clarity satisfactory/black disc clearly visible 9m away
      • This condition is a health hazard because a bather in difficulty under the water surface cannot be readily seen
      • Ensure black disc is clearly visible 9 m away
    • Daily records completed, signed and maintained
      • Automatic sensing device- record Chlorine (free and total) ½ hour before opening & every 4 hours while pool is open
      • Automatic sensing device- record pH ½ hour before opening & every 4 hours while pool is open
      • Automatic sensing device- record alkalinity ½ hour before opening & every 4 hours while open
      • Automatic sensing device- record clarity of pool ½ hour before opening & every 4 hours while open
      • Record any emergencies, rescues, or breakdown of equipment that have occurred
      • Record reading of the make-up water meter daily
      • Record total number of bathers admitted to facility each day
      • Record type and amount of chemicals added manually daily
  7. Re-inspection

    1 infraction

    • Other records signed and completed
      • Ensure water outlet cover inspections are recorded at least once every 30 operating days along with time of day the test was completed and by whom
      • Ensure ground fault detector is tested and recorded monthly or according to the manufacturer’s instructions, whichever is more frequent
  8. Compliance Inspection

    2 infractions

    • Premises is operated and maintained free from every condition that may be a potential/immediate health hazard
      • CLOSE POOL
    • Sanitizer levels in compliance
      • Maintain Free Available Chlorine between 0.5mg/L (0.5ppm) - 10mg/L (10ppm)
  9. Compliance Inspection

    3 infractions

    • pH is within range of 7.2 to 7.8
      • Maintain pH between 7.2 to 7.8
    • All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order
      • Ensure automatic sensing device Oxidation Reduction Potential value is not less than 600mV and not greater than 900mV
    • Total alkalinity between 60mg/L (60ppm) and 180mg/L (180ppm)
      • Maintain total alkalinity between 60mg/L (60ppm) - 180mg/L (180ppm)
  10. Compliance Inspection

    1 infraction

    • Manual chemical testing in compliance
      • Automatic Sensing Device - Ensure pH, alkalinity, Free Available Chlorine, total chlorine or bromine residuals and water clarity are tested manually one half hour before bathers are admitted, and checked at least every 4 hours during the operating day
  11. Compliance Inspection

    3 infractions

    • Manual chemical testing in compliance
      • Automatic Sensing Device - Ensure pH, alkalinity, Free Available Chlorine, total chlorine or bromine residuals and water clarity are tested manually one half hour before bathers are admitted, and checked at least every 4 hours during the operating day
    • Daily records completed, signed and maintained
      • Automatic sensing device- record Chlorine (free and total) ½ hour before opening & every 4 hours while pool is open
      • Automatic sensing device- record pH ½ hour before opening & every 4 hours while pool is open
      • Automatic sensing device- record alkalinity ½ hour before opening & every 4 hours while open
      • Automatic sensing device- record clarity of pool ½ hour before opening & every 4 hours while open
      • Record reading of the make-up water meter daily
    • Accurate and functioning make-up water meter present
      • Ensure minimum 15L/bather of make-up water is added to the pool daily

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