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Emerald Place - Mental Health

15 Renfrew St, Vancouver BC V5K 4A5 · Mental Health

Inspection summary

Emerald Place - Mental Health has been inspected 6 times by Vancouver Coastal Health since March 4, 2022. The most recent inspection, on September 11, 2026, recorded 2 infractions.

None of the 6 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 2 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Chemicals and toxic substancesHigher risk

    Cleaning products, disinfectants and pesticides must be labelled and stored safely, away from food and from surfaces people touch. Inspectors flag chemicals that could contaminate food or harm people, as well as pest treatments applied without proper supervision.

    Recorded once on September 11, 2026. For example: There are secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials [RCR Sec 35(1)(c)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 4 times across 3 separate inspections, most recently on September 8, 2025. For example: Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 4 times across 3 separate inspections, most recently on April 6, 2023. For example: For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 3 times across 2 separate inspections, most recently on September 11, 2026. For example: Furniture and equipment meets the needs, of the persons in care, are compatible with the health safety and dignity, are well maintained, and clean. [RCR Sec 21]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 3 times across 2 separate inspections, most recently on June 15, 2022. For example: Outside activity areas have at least 1.5m2 of space for each person in care, a surfaced patio area of including a reasonable amount of shelter from sun and inclement weather [RCR Sec 36 (1)(a),(b)] [Transitioned]

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

6 inspections

  1. Routine

    2 infractions

    • Furniture and equipment meets the needs, of the persons in care, are compatible with the health safety and dignity, are well maintained, and clean. [RCR Sec 21]
      • Furniture is not maintained in a good state of repair.
    • There are secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials [RCR Sec 35(1)(c)]
  2. Routine

    2 infractions

    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
      • Rooms and common areas are not maintained in a safe and clean condition.
    • Bathrooms have slip resistant material on the bottom of bathtub(s) and shower(s), [RCR Sec 30(b)]
  3. Routine

    1 infraction

    • Bathrooms have slip resistant material on the bottom of bathtub(s) and shower(s), [RCR Sec 30(b)]
  4. Routine

    1 infraction

    • For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]
      • No record of the consent for that person(s) in care to be admitted.
  5. Routine Follow-up

    2 infractions

    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
    • Outside activity areas have at least 1.5m2 of space for each person in care, a surfaced patio area of including a reasonable amount of shelter from sun and inclement weather [RCR Sec 36 (1)(a),(b)] [Transitioned]
  6. Routine

    7 infractions

    • The facility has a written policy and procedure for obtaining consent, in accordance with Part 3 of the Health Care (Consent) and Care Facility (Admission) Act, before admitting an adult to the community care facility. [RCR Sec 85(2)(m)]
    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
    • When a manager resigns or is absent for more than 30 consecutive days notification to Community Care Facilities Licensing has been given and there is a replacement [RCR Sec 8(3)]
      • Notification has not been given.
    • Expired medication is returned to the dispensing pharmacy as required [RCR Sec 72(b)]
    • Furniture and equipment meets the needs, of the persons in care, are compatible with the health safety and dignity, are well maintained, and clean. [RCR Sec 21]
      • Furniture is not maintained in a good state of repair.
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
      • Rooms and common areas are not maintained in a good state of repair.
    • Outside activity areas have at least 1.5m2 of space for each person in care, a surfaced patio area of including a reasonable amount of shelter from sun and inclement weather [RCR Sec 36 (1)(a),(b)] [Transitioned]
      • No shelter from sun and inclement weather is available.

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