Faces Academy
2 110 Dunlop St E, Whitby ON L1N 6J8 · Know Before You Go Inspections
Inspection summary
Faces Academy has been inspected 3 times by Durham Region Health Department since December 17, 2024. The most recent inspection, on September 14, 2026, recorded 5 infractions.
None of the 3 inspections on record were free of infractions. In the past 12 months there were 2 inspections with 8 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Protecting food from contaminationHigher risk
This covers how food and supplies are stored and handled: kept covered, off the floor, and away from anything that could contaminate them. Where food is served, raw meat must be kept away from ready-to-eat food, a direct route for salmonella and E. coli.
Recorded once on September 14, 2026. For example:
Premises and/or work area maintained in a sanitary manner, appropriately located, well-lit and well-ventilated
Equipment and utensilsLower risk
Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.
Recorded 6 times across 3 separate inspections, most recently on September 14, 2026. For example:
All reusable items and/or equipment cleaned and then disinfected or sterilized as applicable
Permits, records and postingLower risk
Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.
Recorded 2 times across 2 separate inspections, most recently on September 14, 2026. For example:
Approved disinfectants are prepared and used appropriately, and records maintained
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded once on September 14, 2026. For example:
Premises meets requirements for notification of intent to operate, additional services and reconstruction/renovation
About this data
These results come from Durham Region Health Department, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
3 inspections
- Routine
5 infractions
- Premises meets requirements for notification of intent to operate, additional services and reconstruction/renovation
- Fail to provide at least 14 days written notice to the health department before providing additional personal services. Operator/PSW must provide at least 14 days written notice to the health department before providing additional personal services.
- Premises and/or work area maintained in a sanitary manner, appropriately located, well-lit and well-ventilated
- Fail to clean and disinfect all low-risk work and/or contact surfaces daily (e.g. covered surfaces). Operator/PSW must clean and disinfect all low-risk work and/or contact surfaces daily (e.g. covered surfaces).
- Approved disinfectants are prepared and used appropriately, and records maintained
- Fail to prepare, maintain and discard solution according to the manufacturer’s instructions (e.g. expired products). Operator/PSW must prepare, maintain and discard solutions according to the manufacturer's instructions (e.g. expired products).
- Fail to keep high-level disinfectant records with product name, concentration, date prepared and date to be discarded (as applicable). Operator/PSW must keep disinfection records with product name, concentration, date prepared and date to be discarded (as applicable).
- All reusable items and/or equipment cleaned and then disinfected or sterilized as applicable
- Fail to thoroughly clean reusable items and/or equipment using a detergent solution and brush before disinfection or sterilization. Operator/PSW must thoroughly clean reusable items and/or equipment using a detergent solution and brush before disinfection or sterilization.
- All reusable items and/or equipment cleaned and then disinfected or sterilized, as applicable
- Fail to provide and use an appropriate level disinfectant to disinfect reusable items and/or equipment. Operator/PSW must provide and use an appropriate level disinfectant to disinfect reusable items and/or equipment.
- Fail to clean combs and brushes prior to disinfection. Operator/PSW must clean all combs and brushes prior to disinfection.
- Premises meets requirements for notification of intent to operate, additional services and reconstruction/renovation
- Routine
3 infractions
- Work and contact surfaces smooth, non-absorbent and easily cleanable
- Fail to provide fixture and/or furniture in good repair, easily cleanable, smooth and/or impermeable. Operator/PSW must provide fixture and/or furniture in good repair, easily cleanable, smooth and/or impermeable.
- Approved disinfectants are prepared and used appropriately, and records maintained
- Fail to prepare, maintain and discard solution according to the manufacturer’s instructions (e.g. expired products). Operator/PSW must prepare, maintain and discard solutions according to the manufacturer's instructions (e.g. expired products).
- All reusable items and/or equipment cleaned and then disinfected or sterilized, as applicable
- Fail to thoroughly clean reusable items and/or equipment using a detergent solution and a brush before disinfection or sterilization. Operator/PSW must thoroughly clean reusable items and/or equipment using a detergent solution and a brush before disinfection or sterilization.
- Work and contact surfaces smooth, non-absorbent and easily cleanable
- Routine
2 infractions
- Compliant with requirements for equipment cleaning sinks and reprocessing area
- Fail to provide equipment cleaning sink with continuous, potable, hot and cold running water, under pressure. Operator/PSW must provide equipment cleaning sink with continuous, potable, hot and cold running water, under pressure.
- All reusable items and/or equipment cleaned and then disinfected or sterilized as applicable
- Fail to provide and use an appropriate level disinfectant to disinfect reusable items and/or equipment. Operator/PSW must provide and use an appropriate level disinfectant to disinfect reusable items and/or equipment.
- Fail to dismantle and then clean reusable items and/or equipment, prior to disinfection or sterilization. Operator/PSW must dismantle and then clean reusable items/and or equipment, prior to disinfection or sterilization.
- Compliant with requirements for equipment cleaning sinks and reprocessing area
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