Skip to content
Loading map…

Five Eleven Hospitality - FiveElevenWest/CUP - Canteens

· Food Premises

Official record from Prince Edward Island →

Inspection summary

Five Eleven Hospitality - FiveElevenWest/CUP - Canteens has been inspected 7 times by Prince Edward Island Department of Health and Wellness (Environmental Health) since December 12, 2024. The most recent inspection, on October 8, 2026, recorded 3 infractions.

3 of 7 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 4 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances, Cleaning and sanitizing and Food temperature control.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Chemicals and toxic substancesHigher risk

    Cleaning products, sanitizers and pesticides must be labelled and stored away from food and food-contact surfaces. Inspectors flag chemicals that could end up in food, as well as pest treatments applied without proper supervision.

    Recorded 5 times across 2 separate inspections, most recently on February 4, 2025. For example: Chemicals properly used, labelled and stored to prevent contamination

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 4 times across 2 separate inspections, most recently on October 8, 2026. For example: Appropriate procedures followed for dishwashing

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded once on October 8, 2026. For example: Cold holding temperatures of 4C (40F) or colder

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on December 12, 2024. For example: Adequate handwashing facilities supplied and accessible

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded once on April 29, 2026. For example: Premises, equipment and non food contact surfaces

About this data

These results come from Prince Edward Island Department of Health and Wellness (Environmental Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

7 inspections

  1. Routine Inspection — Unsatisfactory - Re Inspection Required

    3 infractions

    • Cold holding temperatures of 4C (40F) or colder
      • Failure to maintain potentially hazardous food at a temperature of 4C (40F) or colder.
    • Appropriate procedures followed for dishwashing
      • Failure to provide a final rinse temperature of 82C (180F) for high temperature mechanical dishwashing units.
    • Dishwasher monitoring
      • Failure to verify that appropriate temperatures are obtained and maintained for the correct amount of time for high temperature dishwashing units.
  2. Follow Up Inspection 1 — Satisfactory

    0 infractions

  3. Routine Inspection — Unsatisfactory - Re Inspection Required

    1 infraction

    • Premises, equipment and non food contact surfaces
      • Failure to maintain the premises and equipment in a clean and sanitary condition.
  4. Routine Inspection — Satisfactory

    0 infractions

  5. Follow Up Inspection 2 — Satisfactory

    0 infractions

  6. Follow Up Inspection 1 — Unsatisfactory - Warning Letter Required

    2 infractions

    • Chemicals properly used, labelled and stored to prevent contamination
      • Failure to provide a no-rinse, food grade, chemical sanitizing solution at the appropriate concentration.
    • Chemical test kits/papers used
      • Failure to establish and maintain records verifying sanitizer strength test results.
  7. Routine Inspection — Unsatisfactory - Re Inspection Required

    6 infractions

    • Adequate handwashing facilities supplied and accessible
      • Failure to provide handwashing facilities that are equipped with single use liquid soap in a dispenser and single use towels in a dispenser or an approved drying device.
    • Food contact surfaces protected from contamination
      • Failure to store wiping cloths in a separate container of sanitizing solution when not being used.?
    • Chemicals properly used, labelled and stored to prevent contamination
      • Failure to provide a no-rinse, food grade, chemical sanitizing solution at the appropriate concentration.
    • Appropriate procedures followed for dishwashing
      • Failure to use an approved manual dishwashing method.
    • Chemical test kits/papers used
      • Failure to provide an appropriate procedure to verify sanitizer strength.
    • Chemical test kits/papers used
      • Failure to establish and maintain records verifying sanitizer strength test results.
Own this business? Add a badge to your website