FLAME HOUSE GRILL AND BAR
#12-370 Highland Rd W, Kitchener ON N2M5J9 · Facility
Inspection summary
FLAME HOUSE GRILL AND BAR has been inspected 6 times by Region of Waterloo Public Health since November 29, 2024. The most recent inspection, on May 5, 2026, recorded 4 infractions.
1 of 6 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 8 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination, Cleaning and sanitizing and Handwashing and staff hygiene.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Protecting food from contaminationHigher risk
This covers how food and supplies are stored and handled: kept covered, off the floor, and away from anything that could contaminate them. Where food is served, raw meat must be kept away from ready-to-eat food, a direct route for salmonella and E. coli.
Recorded 4 times across 4 separate inspections, most recently on May 5, 2026. For example:
Food protected from contamination or adulteration
Cleaning and sanitizingHigher risk
Surfaces, dishes and tools that touch food or people must be cleaned and then sanitized or disinfected. Inspectors check sanitizer strength, dishwasher temperatures and how cleaning is done. Poor sanitizing lets germs survive from one use to the next.
Recorded 4 times across 3 separate inspections, most recently on October 20, 2025. For example:
Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained
Handwashing and staff hygieneHigher risk
Hands are one of the main ways germs spread, from person to person and onto food and surfaces. Inspectors look for stocked, accessible handwashing sinks, staff washing their hands when required, and sick staff being kept away from work where it matters. Gaps here can spread illness quickly.
Recorded once on May 5, 2026. For example:
Hand washing basin with supplies of soap and paper towels in dispensers
Food temperature controlHigher risk
Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.
Recorded once on February 5, 2026. For example:
Hot holding: minimum of 60°C (140°F) after cooking / rapid re-heating
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded 2 times across 2 separate inspections, most recently on May 5, 2026. For example:
Cloths and towels maintained in clean, good repair and not used for other purposes
About this data
These results come from Region of Waterloo Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
6 inspections
- Compliance Inspection
4 infractions
- Food protected from contamination or adulteration
- Maintenance of sanitary facilities
- Equip sanitary facility with single service towels or air dryer
- Hand washing basin with supplies of soap and paper towels in dispensers
- Provide paper towels in a dispenser at hand basin in food preparation area
- Cloths and towels maintained in clean, good repair and not used for other purposes
- Ensure wiping cloths are kept in a sanitizing solution when not in use
- Provide sanitizing solution for wiping cloths/rinsing large utensils/rinsing food contact surfaces
- Compliance Inspection
2 infractions
- Food protected from contamination or adulteration
- Protect food from contamination and adulteration
- Store and handle ice in a sanitary manner
- Hot holding: minimum of 60°C (140°F) after cooking / rapid re-heating
- Food protected from contamination or adulteration
- Compliance Inspection
2 infractions
- Food protected from contamination or adulteration
- Protect food from contamination and adulteration
- Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained
- Ensure equipment, utensils and or multi-service articles are cleaned and sanitized
- Food protected from contamination or adulteration
- Compliance Inspection
3 infractions
- Maintenance of sanitary facilities
- Maintain sanitary facility clean and in good repair
- Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained
- Ensure equipment, utensils and or multi-service articles are cleaned and sanitized
- Cloths and towels maintained in clean, good repair and not used for other purposes
- Ensure wiping cloths are kept in a sanitizing solution when not in use
- Provide sanitizing solution for wiping cloths/rinsing large utensils/rinsing food contact surfaces
- Maintenance of sanitary facilities
- Compliance Inspection
3 infractions
- Testing reagent used to determine concentration of sanitizer
- Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner
- Cleaning required around, under, and behind kitchen equipment, counters, and baseboards
- Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained
- Ensure equipment, utensils and or multi-service articles are cleaned and sanitized
- Re-inspection
0 infractions
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