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Four Points by Sheraton Hotel & Suites Calgary West - Pool

8220 Bowridge Crescent NW Calgary AB T3B 2V1 · Aquatic Facility

Official record from Alberta →

Inspection summary

Four Points by Sheraton Hotel & Suites Calgary West - Pool has been inspected 11 times by Alberta Health Services (Environmental Public Health) since November 30, 2023. The most recent inspection, on September 3, 2026, recorded 2 infractions.

None of the 11 inspections on record were free of infractions. In the past 12 months there were 5 inspections with 13 infractions recorded. The higher-risk findings here relate to: Food temperature control and Pool and spa water quality.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 11 times across 11 separate inspections, most recently on September 3, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 11 times across 8 separate inspections, most recently on August 31, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 6 times across 6 separate inspections, most recently on September 3, 2026. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

11 inspections

  1. Risk Management Inspection

    2 infractions

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Pool area vents are dirty.The ceiling above the pool is bubbling. Investigate the problem and repair the area. Provide a timeline for the work to be completed.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The anti-entrapment plans were not updated.The plans in the facility showed the that the covers were expired in 2024.* The operator mentioned that the main drain covers for the pool were changed in January 2025 but there was no written documentation for it.-Ensure that the anti-entrapment plans are updated and there is printed copies of anti- entrapment plans in the facility.
  2. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on August 27, 2026, had a HPC of 1,900 CFU/mL.Treat and resample
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Pool area vents are dirty.The ceiling above the pool is bubbling. Investigate the problem and repair the area. Provide a timeline for the work to be completed.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The anti-entrapment plans were not updated.The plans in the facility showed the that the covers were expired in 2024.* The operator mentioned that the main drain covers for the pool were changed in January 2025 but there was no written documentation for it.-Ensure that the anti-entrapment plans are updated and there is printed copies of anti- entrapment plans in the facility.
  3. Risk Management Inspection

    2 infractions

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Pool area vents are dirty.The ceiling above the pool is bubbling. Investigate the problem and repair the area. Provide a timeline for the work to be completed.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The anti-entrapment plans were not updated.The plans in the facility showed the that the covers were expired in 2024.* The operator mentioned that the main drain covers for the pool were changed in January 2025 but there was no written documentation for it.-Ensure that the anti-entrapment plans are updated and there is printed copies of anti- entrapment plans in the facility.
  4. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The sample collected on January 19th, 2026 had an HPC count of 5200 CFU/ml. Treat and resample.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Pool area vents are dirty.The ceiling above the pool is bubbling. Investigate the problem and repair the area. Provide a timeline for the work to be completed.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The anti-entrapment plans were not updated.The plans in the facility showed the that the covers were expired in 2024.* The operator mentioned that the main drain covers for the pool were changed in January 2025 but there was no written documentation for it.-Ensure that the anti-entrapment plans are updated and there is printed copies of anti- entrapment plans in the facility.
  5. Risk Management Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The sample collected on January 15th, 2026, had an HPC count of 5200 CFU/ml.Treat and resample.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Pool area vents are dirty.The ceiling above the pool is bubbling. Investigate the problem and repair the area. Provide a timeline for the work to be completed.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The anti-entrapment plans were not updated.The plans in the facility showed the that the covers were expired in 2024.* The operator mentioned that the main drain covers for the pool were changed in January 2025 but there was no written documentation for it.-Ensure that the anti-entrapment plans are updated and there is printed copies of anti- entrapment plans in the facility.
  6. Monitoring Inspection

    2 infractions

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Pool area vents are dirty.The ceiling above the pool is bubbling. Investigate the problem and repair the area. Provide a timeline for the work to be completed.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The anti-entrapment plans were not updated.The plans in the facility showed the that the covers were expired in 2024.* The operator mentioned that the main drain covers for the pool were changed in January 2025 but there was no written documentation for it.-Ensure that the anti-entrapment plans are updated and there is printed copies of anti- entrapment plans in the facility.
  7. Demand Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1. Skimmer basket was not present in left hand side pool skimmer. Provide a skimmer basket. 2. Skimmers had visible build up of grime. Clean skimmers.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Pool area vents are dirty.The ceiling above the pool is bubbling. Investigate the problem and repair the area. Provide a timeline for the work to be completed.
  8. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Pool water sample from August 01/24HPC 1060 cfu/mlSpoke to Micheal general manager - treat and submit a resample on Monday August 12 2024.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1. Skimmer basket was not present in left hand side pool skimmer. Provide a skimmer basket. 2. Skimmers had visible build up of grime. Clean skimmers.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Pool basin was visibly dirty with debris and grime. Increase freqency of vacuuming and cleaning of pool surfaces.
  9. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Pool water sample from May 22, 2024.HPC 700 cfu/mlSpoke to Mo general manager - treat and submit a resample on Monday May 27, 2024.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1. Skimmer basket was not present in left hand side pool skimmer. Provide a skimmer basket. 2. Skimmers had visible build up of grime. Clean skimmers.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Pool basin was visibly dirty with debris and grime. Increase freqency of vacuuming and cleaning of pool surfaces.
  10. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Pool water sample from May 22, 2024.HPC 700 cfu/mlSpoke to Mo general manager - treat and submit a resample on Monday May 27, 2024.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1. Skimmer basket was not present in left hand side pool skimmer. Provide a skimmer basket. 2. Skimmers had visible build up of grime. Clean skimmers.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Pool basin was visibly dirty with debris and grime. Increase freqency of vacuuming and cleaning of pool surfaces.
  11. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1. Skimmer basket was not present in left hand side pool skimmer. Provide a skimmer basket. 2. Skimmers had visible build up of grime. Clean skimmers.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Pool basin was visibly dirty with debris and grime. Increase freqency of vacuuming and cleaning of pool surfaces.

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