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Four Points by Sheraton Hotel & Suites Calgary West - Whirlpool

8220 Bowridge Crescent NW Calgary AB T3B 2V1 · Aquatic Facility

Official record from Alberta →

Inspection summary

Four Points by Sheraton Hotel & Suites Calgary West - Whirlpool has been inspected 8 times by Alberta Health Services (Environmental Public Health) since November 30, 2023. The most recent inspection, on June 17, 2026, recorded 2 infractions.

None of the 8 inspections on record were free of infractions. In the past 12 months there were 2 inspections with 5 infractions recorded. The higher-risk findings here relate to: Food temperature control and Pool and spa water quality.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 8 times across 8 separate inspections, most recently on June 17, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 8 times across 6 separate inspections, most recently on January 8, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 3 times across 3 separate inspections, most recently on June 17, 2026. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Risk Management Inspection

    2 infractions

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Cracked tile was observed in hot tub seating area. Repair tile. Repair the leak in the hot tub. Provide a time line
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The anti-entrapment plans were not updated.The plans in the facility showed the that the covers were expired in 2024.* The operator mentioned that the main drain covers for the whirlpool were changed in January 2025 but there was no written documentation for it.-Ensure that the anti-entrapment plans are updated and there is printed copies of anti- entrapment plans in the facility.
  2. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • No Identification number was on the Sample bottle. - Have the bottle properly and submit to the lab.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Cracked tile was observed in hot tub seating area. Repair tile. Repair the leak in the hot tub. Provide a time line
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The anti-entrapment plans were not updated.The plans in the facility showed the that the covers were expired in 2024.* The operator mentioned that the main drain covers for the whirlpool were changed in January 2025 but there was no written documentation for it.-Ensure that the anti-entrapment plans are updated and there is printed copies of anti- entrapment plans in the facility.
  3. Monitoring Inspection

    2 infractions

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Cracked tile was observed in hot tub seating area. Repair tile. Repair the leak in the hot tub. Provide a time line
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The anti-entrapment plans were not updated.The plans in the facility showed the that the covers were expired in 2024.* The operator mentioned that the main drain covers for the whirlpool were changed in January 2025 but there was no written documentation for it.-Ensure that the anti-entrapment plans are updated and there is printed copies of anti- entrapment plans in the facility.
  4. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • No skimmer baskets within whirlpool skimmers. Supply skimmer baskets.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Cracked tile was observed in hot tub seating area. Repair tile. Repair the leak in the hot tub. Provide a time line
  5. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample collected on 27/03/2025 12:42 was present of Total Coliforms.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • No skimmer baskets within whirlpool skimmers. Supply skimmer baskets.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Cracked tile was observed in hot tub seating area. Repair tile. Repair the leak in the hot tub. Provide a time line
  6. Demand Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • No skimmer baskets within whirlpool skimmers. Supply skimmer baskets.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Cracked tile was observed in hot tub seating area. Repair tile. Repair the leak in the hot tub. Provide a time line
  7. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pool water sample from May 22, 2024.HPC 710 cfu/mlPseudomonas isolated.Discussed Pseudomonas protocol.Spoke to Mo general manager - treat and submit a resample on Monday May 27, 2024.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • No skimmer baskets within whirlpool skimmers. Supply skimmer baskets.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Cracked tile was observed in hot tub seating area. Repair tile.
  8. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • No skimmer baskets within whirlpool skimmers. Supply skimmer baskets.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Cracked tile was observed in hot tub seating area. Repair tile.

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