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GLEN ROYAL SPA

#250 GLENRIDGE DR, WATERLOO ON N2J 4H8 · Facility

Inspection summary

GLEN ROYAL SPA has been inspected 8 times by Region of Waterloo Public Health since December 11, 2024. The most recent inspection, on September 3, 2026, recorded 1 infraction.

3 of 8 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 4 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances, Cleaning and sanitizing and Protecting food from contamination.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Chemicals and toxic substancesHigher risk

    Cleaning products, disinfectants and pesticides must be labelled and stored safely, away from food and from surfaces people touch. Inspectors flag chemicals that could contaminate food or harm people, as well as pest treatments applied without proper supervision.

    Recorded 2 times across 2 separate inspections, most recently on May 26, 2026. For example: All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order

  • Cleaning and sanitizingHigher risk

    Surfaces, dishes and tools that touch food or people must be cleaned and then sanitized or disinfected. Inspectors check sanitizer strength, dishwasher temperatures and how cleaning is done. Poor sanitizing lets germs survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on June 18, 2025. For example: Sanitizer levels in compliance

  • Protecting food from contaminationHigher risk

    This covers how food and supplies are stored and handled: kept covered, off the floor, and away from anything that could contaminate them. Where food is served, raw meat must be kept away from ready-to-eat food, a direct route for salmonella and E. coli.

    Recorded once on May 26, 2026. For example: Pool, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded once on June 18, 2025. For example: pH is within range of 7.2 to 7.8

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 3 times across 3 separate inspections, most recently on May 26, 2026. For example: Daily records completed, signed and maintained

About this data

These results come from Region of Waterloo Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Compliance Inspection

    1 infraction

    • Make-up water requirements are met (for spas >4000L)
      • Ensure make-up water meter is read at the end of each operating day
  2. Compliance Inspection

    3 infractions

    • All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order
      • Ensure all components of the filtration, recirculation system and chemical feeders are maintained in good working condition
    • Daily records completed, signed and maintained
      • Automatic sensing device- record Chlorine (free and total) ½ hour before opening & every 4 hours while spa is open
      • Automatic sensing device- record pH ½ hour before opening & every 4 hours while pool is open
      • Automatic sensing device- record alkalinity ½ hour before opening & every 4 hours while open
      • Automatic sensing device- record clarity of pool ½ hour before opening & every 4 hours while open
    • Pool, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards
      • Maintain deck and deck surfaces free from hazards or hazardous obstructions
  3. Compliance Inspection

    0 infractions

  4. Compliance Inspection

    0 infractions

  5. Compliance Inspection

    0 infractions

  6. Compliance Inspection

    3 infractions

    • Sanitizer levels in compliance
      • Maintain Free Available Chorine between 5mg/L (5ppm) - 10mg/L (10ppm)
    • pH is within range of 7.2 to 7.8
      • Maintain pH between 7.2 to 7.8
    • Sufficient supply and storage of chemicals and testing devices
      • Ensure testing devices are adequate and sufficient to operate the pool
  7. Compliance Inspection

    2 infractions

    • Sanitizer levels in compliance
      • Maintain Free Available Chorine between 5mg/L (5ppm) - 10mg/L (10ppm)
    • Daily records completed, signed and maintained
      • Record water temperature
  8. Compliance Inspection

    1 infraction

    • Daily records completed, signed and maintained
      • Record water temperature

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